Firefox Community Forum

I am going round in circles. The last Firefox update reset my Firefox on my laptop to default settings including losing my master password. I started to reset all my old settings but when I got to the part where I setup the sync with my phone version of Firefox, Mozilla asked me to log in. My password was not recognised so I hit "Forgot password" having set up a new password using one of my 10 digit authentication codes, I was then asked to log in with my new password, I did this & when trying to do the sync, I am being asked for a six digit authentication code! I have no idea where to find this code. Please help.

Can someone help me recover my previous session. I restarted my computer, I force quit firefox before so I would restore. I restored and only one or two of the four pages I had open (with a bunch of tabs open in each).

I cant use the restore previous history tab cause its grey...

Please help.

Thank You.

I have a profile backup from C:\Users\admin\AppData\Roaming\Mozilla\Firefox\Profiles and i have copied. trying to paste in another machine doesn't work. Could you kindly help me to restore the profile.

Regards Asghar

Hello,

Referring to your article [https://mzl.la/3TS8WcA] (Import settings and data into Thunderbird for Android) . The first step is : Export Thunderbird Desktop settings

   Click ≡ > Tools > Export for Mobile. 

However, I am running version 128.3.3esr (64 bits) "Nebula" and the menu "Export for Mobile" isn't available under "Tools" as mentioned in the article.

Please advise

Regards

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous session" in History, but it is not there now. I would like to go back to that previous session. Is there a way to do that?

i had setup a new windows and when i tried to sync my Firefox data i found nothing and all my bookmarks and passwords was lost.

i need you support to recover my data.

Hi, I accidentally did a refresh on my Firefox (Win 11) and therefore I now have an "Old Firefox Data" folder on my desktop and Firefox is completely almost back to stock.

I have lost all extensions, customizations, settings and other configurations. Luckily, I had taken a backup of my bookmarks prior to doing this.

How do I return everything (including extensions) back to pre-refresh state?

Thank you.

Hi,

I have logged in in a new device with my firefox account and I can´t see anything of my backed up data.

Passwords, bookmarks, pluggins are gone... And I checked before that I had my sync on and everything was synced.

Before that, I added a secondary email and then put it as primary. Could you please check?

Having Browser issues I am using windows 7 professional 64bit . On Oct 20th it worked perfectly using 115 however today and most days before the 20th of Oct. it would say " Internal Server Error"

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

The Firefox Sync system is really neat for keeping our booksmarks synced across devices, but what I would also love to see is the option to sync all settings as well, including the changes made in the "about:config" settings.

Across my years of browsing I changed quite a lot of small little things and having to track all of those down every time I set up a new device or reinstall windows can get a bit tedious, so I was wondering if those settings can also be included in the Sync settings somehow - or if such a feature might be planned for the future?

Today I was filling in a contract with a government organization. The type that allows me to answer questions and submit. I clicked on something else before finishing and I could not retrieve my work.

I have tried ALL of the suggestions available in HISTORY (restore previous session) open closed tabs etc Etc.

Nothing works

Hi, the problem is basically what the subject says, i reinstalled windows on my pc but didnt export bookmarks because i thought having a firefox account would make the deal. But after installing firefox and signing in, bookmarks haven't been restored and my account seems to be clear, no backup information at all.

On 2015 MBP Mac OS El Capitan 11.6 new Firefox 78.15.0 esr won't sync with my older MBP running El Capitan 11.6 but it will sync to the 2015. How do I get the 2015 replacement computer to sync?

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.