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can i delete folder on my mac? ~/library/application support/mozilla/native messaging host/com.apple.passwordmanager.json

hi. i used only Firefox from Mozilla. can i delete this folder safetly? ~/library/application support/mozilla/native messaging host/com.apple.passwordmanager.json … (read more)

hi. i used only Firefox from Mozilla. can i delete this folder safetly? ~/library/application support/mozilla/native messaging host/com.apple.passwordmanager.json

Archived 2 150

Creating a BACKUP file for Firefox to my usb drive.

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want t… (read more)

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want to restore or sync anything. I just want a backup file in case of computer failure to restore to my next computer if ever necessary. I'm using Windows 10. I think they used to be "json" files? The only "Backup" link in the menu only addresses Restoring from a file. I just want to create a backup file for this current browser just the way it is. Is there a simple solution? Thank you SO much!!

Archived 2 283

Can my Firefox Home Page be exported/backed up?

Greetings... I have four rows of "shortcuts" that appear on my Firefox Home Page - 32 individual URLs that I customarily access virtually daily. Q: Is there some way that… (read more)

Greetings...

I have four rows of "shortcuts" that appear on my Firefox Home Page - 32 individual URLs that I customarily access virtually daily.

Q: Is there some way that I could export/backup my Firefox Home Page and all of these "shortcuts"? I would not want to lose any of the URLs that are represented by the 32 "shortcuts".

Please advise. Thank you! Take care...

Archived 2 140

New desktop icon: Linguistic handbook feeds backup.opml

Following a restart, Firefox has installed this icon on my desktop: "Linguistic handbook feeds backup.opml", with the Firefox picture. All it does it is take one to a bro… (read more)

Following a restart, Firefox has installed this icon on my desktop: "Linguistic handbook feeds backup.opml", with the Firefox picture.

All it does it is take one to a browser page opening the file on my C drive, and saying blankly: Firefox Live Bookmarks. (Incidentally I cannot see this file listed anywhere under Mozilla in Programs or Programs , so I suppose it is nested in something else.)

I assume I can delete this without damaging Firefox for all eternity, but I am curious to know how it got onto my desktop.

I assume the "linguistic handbook" is not actually what it says but something to do with the many languages Firefox is translated into, yes ? - or does it really deal with catenatives, anaphora, kernel clauses, retorts (et al.) used as a test of auxiliary status, or whatever ?

Solved Archived 2 120

moving profile to a new computer

I asked a question about how to sync my new laptop with the one on this old laptop (Windows 10) The problem I had is that the codes Mozilla sent to my email. That email i… (read more)

I asked a question about how to sync my new laptop with the one on this old laptop (Windows 10) The problem I had is that the codes Mozilla sent to my email. That email is so slow that by the time I receive it, it already expired. This is the answer I got from a robot: One thing you could try is logging in to your email via a browser instead of the email app which could speed up the time it takes for you to get the email. Another solution is to manually copy the profile on your old computer putting it on a usb stick and the opening it on your new computer.

1. I always log onto my email via Firefox browser, and it still does not arrive before the code expires. 2. I went into my profile a clicked on "Copy Profile." Firefox copied my profile and asked me to rename it. I did that. Now there are two copies of my profile -- the original and the renamed one -- but my question now is: How do I copy it onto an USB drive? or how to "manually" copy my profile?

Open 1 40

Bookmarks deleted

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks … (read more)

I had to re-install Windows and so I downloaded Firefox again and logged in to my account. I had sync turned on with bookmarks enabled but it wasn't syncing my bookmarks to my computer. I double checked that these sync settings were enabled on the Firefox app on my phone and I tried syncing multiple times. It transferred my passwords and other data but not my bookmarks. So I logged out of Firefox on my computer and phone, then logged back in and synced them together only to find that Firefox deleted all my bookmarks from my account completely (now they don't show up on my phone either). I looked at the forums and saw that they make separate profiles that I could access with about:profiles so I opened that and only saw 2 profiles, neither of which have my bookmarks. Is there a way to recover these since Firefox deleted them out of no where?

Archived 1 240

Missing one of two Backup option

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file] But in my up-to-date (or updated… (read more)

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

Solved Archived 1 120

backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Locked 1 50

Is this a Firefox error message?

Lately, I occasionally get this message across the upper part of the Firefox window: " Firefox noticed your Windows 10 device might be causing problems with your apps.… (read more)

Lately, I occasionally get this message across the upper part of the Firefox window:

   " Firefox noticed your Windows 10 device might be causing problems with your apps. 
     Back up now to keep your firefox data safe

Is this actually from Firefox? If so, is there a way to see why it would be saying that?

TY

Open 1

Pocket export not received - possible issue with Mozilla/Pocket account?

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66 I have als… (read more)

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66

I have also contacted Mozilla Support using the contact form twice to raise this issue and didn't receive any confirmation of those support requests to my email address.

The only possible explanation that I can think of is that maybe there has been a problem at the time when Mozilla acquired Pocket and I linked my Pocket account with my Mozilla account. I had previously used a different email address for my Pocket account prior to 2017. I currently have two email addresses (primary and secondary) associated with my Mozilla account but none of these email addresses are showing up in my Pocket settings, only my username. My Mozilla account is the only place where I can see my email addresses listed in my account details but I can't understand why I didn't get the confirmation emails to my Mozilla Support requests.

I used Pocket extensively for work so I really need to get the export. I'd really appreciate some help, thank you.

Archived 1 180