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  • Archived

Autofill doesnt work

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my… (read more)

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Asked by philipchr 1 year ago

Last reply by philipchr 1 year ago

  • Archived

Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved addresses checkbox not showing in Autofill settings

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit car… (read more)

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit cards working fine. What's going on?

Asked by bengomori 1 year ago

Last reply by Spanner_swinger 10 months ago

  • Archived

Firefox

I would like to be able to restrict autofill of my name, address, phone number, ect to only (1 or 2) certain websites. I don't want it to be available for all other websi… (read more)

I would like to be able to restrict autofill of my name, address, phone number, ect to only (1 or 2) certain websites. I don't want it to be available for all other websites. Can this be done?

Asked by tcnews 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Firefox is autofilling usernames/emails that aren't in my saved list

When I try and log into a website (lets take a signup page for example) FF will offer me a dropdown of my common usernames and emails, but also the email of my wife. The … (read more)

When I try and log into a website (lets take a signup page for example) FF will offer me a dropdown of my common usernames and emails, but also the email of my wife.

The thing is, in the privacy settings, there is not username section, only passwords and within that list her email doesn't come up once.

I have no idea how to remove this autofill but there are a bunch of old emails and usernames etc in there that are just in the way and I'd like to get rid of. Anyone any idea how to fix?

Asked by munchy258 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

No audio with headphones

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. B… (read more)

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

Asked by Seigfried 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window … (read more)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 1 year ago

Last reply by ZCoupon 9 months ago

  • Archived

delete credit card

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and del… (read more)

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and delete it so it stops showing up as a payment option.

Asked by garymccourt 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

I want Firefox to auto-enter passwords on selected sites

I want Firefox to auto-enter passwords for log-in on selected sites. There are a few sites I use regularly -- on which I am NOT worried about someone discovering my passw… (read more)

I want Firefox to auto-enter passwords for log-in on selected sites. There are a few sites I use regularly -- on which I am NOT worried about someone discovering my password. (On Chrome, once I have signed on to the site, I can re-open the site without bothering to log in with user name and pswd.)

Asked by wwg1194718441 1 year ago

Last reply by markwarner22 1 year ago

How do I get rid of auto saved bad email addresses attached to a friends name in drop down box?

How to get rid of auto saved bad email addresses? Someone used my friends NAME but a DIFFERENT EMAIL ADDRESS two or three times, and I accidentally pick the bad address &… (read more)

How to get rid of auto saved bad email addresses? Someone used my friends NAME but a DIFFERENT EMAIL ADDRESS two or three times, and I accidentally pick the bad address & she doesn't get her email!!!! These addresses are Not in my address book, just in the aol drop down box.

Asked by luvcuddlecats 2 weeks ago

  • Archived

Enough Already

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment… (read more)

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment that work in other apps which I have already gone through steps to prove.

You also have zero ability to actually contact a support rep. You prefer I go on the roundabout of obfuscation until I really want to find someone in mozilla management and insert the mozilla organisation on a long pole, five km should about do it.

If microsnot and giggle can do it, why not youhoo?

Even Spymantech can bleep bleep get it done.

Asked by Mike1158 1 year ago

Last reply by Wesley Branton 1 year ago

my credit card information is stored on sites I have never used as well as sites I do use. How can i prevent this?

I don't want websites to store my credit card information. I always say don't save but even websites i have never used have my information. How an I prevent this from bei… (read more)

I don't want websites to store my credit card information. I always say don't save but even websites i have never used have my information. How an I prevent this from being done?

Asked by jaybpatt 2 months ago