Showing questions tagged: Show all questions

Why does Firefox insist on changing my home address to an incorrect one

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I s… (read more)

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I select my country as UK, Firefox changes it to GB. Northern Irland is not in GB. Great Britain consists of England, Scotland and Wales.

Asked by Harry 12 hours ago

Saved Credit Cards Section Missing — Previous Fix Not Working

Reporting an ongoing issue where the Saved Credit Cards section is missing from Firefox’s settings. Autofill for credit cards still works in the browser, but I cannot vie… (read more)

Reporting an ongoing issue where the Saved Credit Cards section is missing from Firefox’s settings. Autofill for credit cards still works in the browser, but I cannot view, edit, or delete any stored cards because the entire UI section is gone. The Payments / Saved Credit Cards section does NOT appear under Settings → Privacy & Security → Forms and Autofill. Autofill still fills credit card data, so Firefox clearly has stored cards. I just can’t manage them.

Older threads are now closed. Here is what I already checked

I confirmed the following in about:config: extensions.formautofill.creditCards.enabled → true extensions.formautofill.creditCards.available → true Set extensions.formautofill.creditCards.supported → "on"

Restarted Firefox

Asked by SG 2 days ago

  • Solved

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Asked by cdmcclellan 1 week ago

Answered by cdmcclellan 2 days ago

Autofill/Payment methods not found in settings

I'd like to change a Payment Method, but I am unable to find it in Settings. I found instructions to look for it under Autofill in "General" or "Privacy & Security".… (read more)

I'd like to change a Payment Method, but I am unable to find it in Settings.

I found instructions to look for it under Autofill in "General" or "Privacy & Security".

But the only references I find are for "Autofill" in "Import browser data" and for "Payment" in "Sync settings".

Many thanks, Oliver

Asked by Oliver C 3 days ago

  • Solved

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Asked by Fredashay Klavierstein 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Unauthorized aaved credit card data: CVV

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did… (read more)

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

Asked by JCL 3 weeks ago

Last reply by JCL 3 weeks ago

Remove the +1 from my autofill phone number

Hi, I tried to edit my autofill to eliminate the +1 from my phone number i.e. (123) 456-7890 and clicked "save" but it just reverts back to +1(123)456-7890 forcing me to… (read more)

Hi,

I tried to edit my autofill to eliminate the +1 from my phone number i.e. (123) 456-7890 and clicked "save" but it just reverts back to +1(123)456-7890 forcing me to go in and manually enter it. Kind of defeats the purpose of autofill slightly.

Not sure if anyone can fix this but didn't know where to make a suggestion.

Asked by wayjamus 3 weeks ago

How do I stop auto fill on Firefox and auto fill in drop down menus?

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with i… (read more)

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with info on them and , also, doing auto-fill.

Please offer suggestions. I have not had success researching on my own.

Thank you,

Asked by Claudia MacLeod 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

autofill

Hi i use Mozilla at work, in logistics. When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty u… (read more)

Hi

i use Mozilla at work, in logistics.

When booking shippments we use "nShift". Booking is repetitive, so the autofill function (in swedish its autofyll) is pretty useful, and we have used it extensively...now for some reason it has just disappeared and we cant get back.

See uppploaded imgage, tried to follow the instructions,..... also in my edition there is no subheading caled "Formulär & autofyll", it just says "Autofyll".

So the question is, what to do to get the autofill back.

Thnaks for all the help i can get.


///

Asked by o1914 1 month ago

Last reply by o1914 1 month ago

  • Solved

Back arrow anomoly & auto-fill issue indicating external, non-Mozilla-authorized browser functionality control

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in … (read more)

Anybody else notice that when using the back arrow on some sites, it just won't stop back-arrowing? I mean, usually, when you have reached the very first site opened in the current tab, the back-arrow will grey-out and become non-functional. But some sites are allowed to embed an instruction which causes Firefox to just keep on back-arrowing indefinitely, without EVER greying-out the back-arrow; it just keeps on re-loading the same initial web page. The yelp.com website is a good example of this behavior. Firefox should prevent sites from embedding functional-override coding which causes the browser to behave abnormally like this. Another functional-override example are websites that, DESPITE having a global Firefox browser setting to NOT auto-fill fields, the site causes Firefox TO REMEMBER the data anyway, and then to re-display the data at the credentials step as a pull-down menu underneath the Username field and, more often, the 2FA field. Haven't seen any site yet override the no-auto-fill setting for the Password field, however...luckily.

Asked by Stephen Armstrong 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login .. namely , username and identification password are… (read more)

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login ..

namely , username and identification password are correctly filled , but the third field (that in my case are named "company ID") would not, it remain empty, and i need to manually fill in each time. Actually this happen only on a one site , but may be because only this site that i use have a three field to fill in the login page...all the others need only password and username

thankyou kind regards klx140

Asked by klx140 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Email autofill

I use a MAC. How do I delete unwanted email auto-fills. Some are old, some have typos...... Every time I fill in my email on a form I have to sift through several outda… (read more)

I use a MAC. How do I delete unwanted email auto-fills. Some are old, some have typos...... Every time I fill in my email on a form I have to sift through several outdated emails

Asked by Randy43 1 month ago

Last reply by hellosct1 1 month ago