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NVIDIA RTX Video Enhancements not working at all

Hello, NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even th… (read more)

Hello,

NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even the badge shows up, and the NVIDIA app reports the status as "inactive". The video is not upscaled, and the content isn't getting put into HDR. It is on globally on my system, and does work on all the chromium based browsers installed on my system, even on the discord app itself.

I tried a latest firefox fresh install, with youtube playback, or just opening a video file directly with the browser. This worked on chromium browsers, but not on firefox.

I'm on windows 10 64bit with a 3060 gpu. (the only gpu in the system.) I have 4 monitors connected, but still get the same issue with only one. Hardware decoding is force enabled, and about:support reports that hardware decoding is supported for H264, VP8, VP9 and AV1 too. I even get the same amount of video-decode usage in task manager on both chromium and firefox while video is playing.

Thanks in advance.

Asked by lenr0k.mail 1 month ago

Last reply by lenr0k.mail 1 month ago

No sound, FF only

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site. Now I did my own trouble shooting, games hav… (read more)

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site.

Now I did my own trouble shooting, games have sounds, my music player (winamp) has sound, I downloaded chrome and I oped volume mixer and played a video in that, there was sound.

I do the same thing in firefox and there is no sound, and in volume mixer where the lines go up showing the volume as it plays, it did it for chrome but not Firefox.

So there is no issue with my head set, my computer or my sound, it is firefox alone.

Asked by Fizbanic 5 months ago

Last reply by Ali Rajabi 4 months ago

  • Archived

Sound volume fluctuation

For about 2 weeks now, the audio volume on youtube videos fluctuates up and down. The volume starts off low when a person starts to talk. For example, when the person in … (read more)

For about 2 weeks now, the audio volume on youtube videos fluctuates up and down. The volume starts off low when a person starts to talk. For example, when the person in the video starts to talk, their voice volume is very low then within a second or two, the volume rises to normal as they talk. When they finish a sentence and start a new one (when there is a short pause in the audio) their voice is again at a very low volume, rising to normal in a second or two. This repeats as they speak throughout the entire video. This is not specific to any youtube video or youtube channel, it happens on all youtube videos. I have tried updating all audio drivers in Windows 11 - no improvement. I have tried rebooting the computer - no improvement Firefox is up to date, version 133.0 I have tried watching the same videos using Chrome and I do not have this problem.

Asked by brad9126 6 months ago

Last reply by TechHorse 6 months ago

  • Solved
  • Archived

no sound from url videos

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a dis… (read more)

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

Asked by woodust 7 months ago

Answered by woodust 6 months ago

  • Archived

How to Change Firefox to HD

Hi,I watching Iprime Movies & Many other Streaming Services A Notice appears on the screen ,Change youe provider(likes of Firefox) to Hd Please assist Thank you Darry… (read more)

Hi,I watching Iprime Movies & Many other Streaming Services A Notice appears on the screen ,Change youe provider(likes of Firefox) to Hd Please assist Thank you Darryl

Asked by smithassoc 7 months ago

Last reply by smithassoc 7 months ago

Audio on Headphones through Bluetooth

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Fir… (read more)

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Firefox audio setting. The problem started only a week ago for firefox

Asked by Herald W Tham 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

Audio on Videos in browser Not working.

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio. https://www.cnn.com/2024/12/15/us/dron… (read more)

Youtube brought up in the broswer works fine with audio/video but on other websites I can view the video and can't hear the audio.

https://www.cnn.com/2024/12/15/us/drone-sightings-east-coast/index.html?iid=cnn_buildContentRecirc_end_recirc

Asked by MrAdams 6 months ago

Last reply by MrAdams 6 months ago

In video too much high brightness

Recently decided to try Mozilla for Windows. There is such a problem, and only on Mozilla: the video is very overexposed, the brightness is high, like in a fog, and on al… (read more)

Recently decided to try Mozilla for Windows. There is such a problem, and only on Mozilla: the video is very overexposed, the brightness is high, like in a fog, and on all video services, including YouTube. At the same time, I checked on all the other 3 browsers - everything is fine with the video. I did not change any settings in Mozilla, everything is by default. How to fix it?

Asked by Present Perfect 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

brak dżwięku podczas odtwarzania filmów w stronie facebook

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainsta… (read more)

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainstalowana na nowo. w serwisie you tube dźwięk jest dostępny wszystko ok. w innym starym urządzeniu wszystko ok.

Asked by G.B. 6 months ago

Last reply by TyDraniu 6 months ago

HDR video on YouTube is showing apparently maximum brightness

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For exampl… (read more)

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Asked by John Neiberger 5 months ago

Last reply by John Neiberger 4 months ago

  • Archived

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (read more)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 6 months ago

Last reply by James (On Leave) 6 months ago

Media that requires quicktime, not playing

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it, however, after uninstalling quicktime, the browser plugin did not… (read more)

I followed [article] ten realised that at the top it recommends not using quick time so uninstalled it,

however, after uninstalling quicktime, the browser plugin did not appear so it would not have worked anyway.

What solutions are there to this?

when accessing my voicemails for work, I need to access their online storage and listen from there. I used to use chrome and there were no issues. now, using firefox, I am being told to install Quicktime My understanding is that chrome uses NPAPI plugin. is there something similar on firefox?

Asked by Paul McFarlane 5 months ago

Last reply by Paul McFarlane 5 months ago

  • Solved

Fi streaming stutters after a time

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre conn… (read more)

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Asked by Mark de Wet 1 month ago

Answered by Kiki 1 month ago

  • Archived

Watching video issue

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the dea… (read more)

Hello, I have a MAC computer. For some reason, when FIREFOX made its newest update, I can no longer watch videos on YouTube. The video will start but then give me the death circle, and it will not come out of it unless I click just a slight distance away on the timeline of the video. Then, the video will go for about 20 seconds and do the same thing. I continually have to click on the timeline in front of where it stopped when the video stops, and then it will give me about 20 more seconds of the video before the white arrow circle shows up again. You can wait all day for the circle, but it will not start again unless you click on the timeline again ahead of where it froze.

Asked by shaned6 7 months ago

Last reply by James (On Leave) 7 months ago

YouTube autoplay when window is in forgeground

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses sta… (read more)

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

  1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Asked by Randy Bacigalupo 4 months ago

Last reply by Rob R 3 weeks ago