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Firefox keeps freezing and needs a force quit.

After an hour or two of use, Firefox keeps freezing. I'm on a new macbook pro (sequoia 15.7.2.) I have removed and re-installed newly downloaded versions of firefox three… (read more)

After an hour or two of use, Firefox keeps freezing. I'm on a new macbook pro (sequoia 15.7.2.) I have removed and re-installed newly downloaded versions of firefox three times now: same issue. At the Apple store they can find no fault.

It just froze again so I had to restart it. The activity monitor (see screenshot attached) said Firefox was taking up 26.9GB - it always does this when it freezes.

How can I fix this?

Asked by Nick 17 hours ago

Mac Scaling Issues Moving from Clamshell mode to Built in Retina Display

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and the… (read more)

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Asked by archer36 3 days ago

Last reply by archer36 21 hours ago

Firefox ESR 140.6.0 on debian 12.12 locks up the entire system (not crashing) randomly when browing random websites (reddit etc)

So I'm on Firefox ESR 140.6.0 on debian 12.12 but I've noticed this problem with firefox in general (earlier versions) on Linux. When I am browsing with a few tabs open (… (read more)

So I'm on Firefox ESR 140.6.0 on debian 12.12 but I've noticed this problem with firefox in general (earlier versions) on Linux. When I am browsing with a few tabs open (4gb of memory on this laptop) suddenly on reddit or some random website, quite at random, everything freezes and I have to restart the laptop.

Crash reporter doesn't start because the tab doesn't crash instead the entire laptop freezes - it happens only in firefox. How do I debug this problem? I think for some reason firefox gobbles up all my memory perhaps and that causes Linux to lock up.

What do I do about this - it is quite frequent and frustrating but random - I can't say exactly when or on what site this will happen.

Asked by vek.m1234 21 hours ago

Unexpected Freezing and High CPU Usage After Page Load

Hello Firefox Support, I am experiencing a consistent and disruptive performance issue that occurs immediately after certain complex web pages (particularly those with h… (read more)

Hello Firefox Support,

I am experiencing a consistent and disruptive performance issue that occurs immediately after certain complex web pages (particularly those with heavy scripting or dynamic content) have fully loaded.

The symptom is a temporary but complete freeze of the Firefox window, often lasting between 5 to 10 seconds, during which time the browser is completely unresponsive. This freeze is accompanied by a significant spike in CPU usage (often reaching 90-100%, according to Task Manager/Activity Monitor).

Details:

Trigger: The freeze reliably occurs right after the page status changes from "Loading" to "Done." I suspect it is related to post-load scripting execution or rendering finalization.

Impact: Any ongoing user interaction is halted until the spike subsides.

Tested Scenarios: I have replicated this on multiple sites, including heavy news aggregators, social media feeds, and complex web applications.

Troubleshooting: This issue persists even after:

Clearing cache and cookies.

Running Firefox in Safe Mode (disabling all extensions).

Creating a new, clean Firefox profile.

This severely degrades the browsing experience, especially when quickly navigating between tabs or starting a session.

Could you please investigate potential issues within the core rendering engine or script execution scheduler that might be causing these severe post-load processing bottlenecks?

Thank you.

Asked by srblindsuk 1 day ago

Firefox Performing Slowly

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Informati… (read more)

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

  • removal of 25% of software files
  • removal of add-ons
  • Firefox Safe Mode (no improvement)
  • Following performance Troubleshooting guide (e.g. history, caches etc)
  • Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
  • Check of SSD Status (92% reported by Windows)
  • Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

Asked by Peter S 2 days ago

My pc keeps freezing

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and … (read more)

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

Asked by kcourcey1 3 days ago

"Help About Firefox"

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox… (read more)

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox. This happen nearly always but occasionally works correctly. Current Firefox version is 146.0 but the problem is not limited this version. System is Kubuntu 24.04, KDE Plasma Version 5.27.12 and QT Version 5.15.13 I have tried several things. Deleting the .Moziila folder will permit the window to work once but after a restart stops working. Any new things to try would be appreciated.

Asked by john.everest 4 days ago

Memory usage

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping red… (read more)

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping reduce overall memory usage and improve browser performance? An advisor mentioned this is an option in Chrome. Is there a fix?

Thanks

Asked by Danno Metoyer 5 days ago

Firefox fades "grey" since a feew weeks

HI, sorry my English is not so good -hope, you understand me. Since a few weeks I have a problem with firefox: after using the browser without any problem, I close my Lap… (read more)

HI, sorry my English is not so good -hope, you understand me. Since a few weeks I have a problem with firefox: after using the browser without any problem, I close my Laptop by dialing "Ruhezustand / hibernation". When I open my laptop again (regardless of duration), Firefox tabs are "grey", cannot be longer used. I have to close the browser completely and start again, very cumbersom! What can be the problem? IOS is updated, Firefox also. No other browsers have this problem. Hope you can help me? Best regards

Asked by Uli 6 days ago

Dec 2025 Firefox very slow?

The last couple of weeks or so (as of 121025), using Firefox is very slow. Is this another Firefox update issue, or Microsoft update issue, Norton update issue or a combi… (read more)

The last couple of weeks or so (as of 121025), using Firefox is very slow. Is this another Firefox update issue, or Microsoft update issue, Norton update issue or a combination of different updates that aren't working together as has happened many times over the last few years.

Any known solutions to this new problem?

Thanks

Ron

Asked by merrittrh 6 days ago