Firefox Community Forum

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

I'm running the latest version of Windows 10 and Firefox 143.0.1.

I recently bought my first OLED monitor, so I enabled auto-hide taskbar in Windows to try and reduce the chance of burn-in. However, while it works for the most part, it seems to often break in Firefox where the taskbar will hide, but not reappear when I move my mouse pointer to the bottom of the screen.

You can replicate this issue by having FF not maximised, then dragging its window titlebar to the top of the screen and letting go in order to maximise it. At that point, the taskbar no longer pops up when you mouse over the bottom of the screen.

Many thanks for any help you can give.

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

https://www.mlb.com/gameday/braves-vs-nationals/2025/09/17/776286/live

this site at mlb.com or any site showing a live game eventually freezes up and cannot be closed normally. task manager or re-boot is only way out, starting over with a new instance of firefox after ending all firefoxes.

this has been happening just this past few days, after firefox updated to 143.0 on windows 11 using defender, no other screwed up security software.

firefox needs to fix this, it is not likely anything with the site but rather with firefox latest update, as this has always worked before on this same computer.

Dennis Coleman

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That machine is running Windows 11 as well.

Problem: I cannot add multiple Google accounts in order to access Gmail, Drive, etc. I have added the first, my personal account. When I select "Add another account" from the menu icon in Gmail website, it takes me to the add account page. As soon as I try to highlight the name of my personal account, it freezes and the only option is to shut it down. To be clear, this is trying to add a Google account when browsing, *not* trying to create multiple profiles in Firefox. I have refreshed, reinstalled, and searched for a solution. What is going on?

when i open firefox and have one tab open, doesnt matter what site it will freeze and i go to task manager and it says i have 15 open and ill end task and open again and it will say more or less

Hello,

I have several PC;s but all suffer on occasion absurdly slow performance when a Firefox update is released.

I may be wrong but it appears there are too many of these processes running, I tried changing the value in " about:config " but Firefox defaults the value back to " 12 " when the browser is restarted.

" app.normandy.migrationsApplied 12 "

The below details are from a small, new cube pc that runs great, it is slow but does perform well, even previously just the other day running multiple Live Youtube streams with no issues, until now. :)

Any help would be great. Thank you!!!

" Firefox 142.0.1 (64-bit) "

Device Name Garage Processor Intel(R) Celeron(R) N4020 CPU @ 1.10GHz 1.10 GHz Installed RAM 4.00 GB (3.83 GB usable) Storage 58 GB SSD VID:32 MMC64G Graphics Card Intel(R) UHD Graphics 600 (128 MB) Device ID C12EB49A-0C22-41C3-A8E6-4420E4A419B0 Product ID 00330-50441-82637-AAOEM System Type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.