Firefox Community Forum

Thought only Ubuntu's Linux Firefox 136.0 was 'unstable' on my Gateway E-475M laptop - crashes, restores session then freezes only to log me out, then completely locking up requiring holding down power button and rebooting...

Now, even Firefox 136.0 on WIN7 is crashing, then restores session only to go to the 'blue screen of death' requiring holding down the power button and rebooting...

Evidently, the problem is not with Ubuntu or WIN7, but either: Firefox (Linux or win version); or, the Gateway E-475M laptop (2.0GHz CPU, 4Gb RAM, 8Gb swapfile, Harddrive at 61% usage, Linux/Win on separate booting partitions, LAN + usb & pci wifi's, etc.) - both OS's used to work fine, but as upgrades to Firefox have come along, they have steadily gotten more and more unstable...

Sometime, I'm only making a bookmark, and it starts this circus act... does it on differing websites, etc. Firefox is the only thing loaded - using two windows on two different monitors ...at a loss as to what to do - Firefox is supposed to be THE lightest-weight browser out there, and was for awhile... the only extension used on both systems is "NoScript" - could that be causing the disturbance in the force?!?

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Hello, I cannot access microsoft.com, outlook.com, or hotmail.com without receiving the "Gah. Your tab just crashed" window. I have unistalled firefox and re-installed the most current verison (not importing previous data) with no luck. I have no issues with Safari or Google Chrome accessing these websites. I prefer FireFox but need to access my Microsoft Account & Apps. My co-worker uses the same version of firefox as well as the same OS and has no issues.

Appreciate your help!

While watching a video in full screen mode, the screen periodically darkens for 2-3 seconds, after which the video continues, during the darkening the video stops and there is no sound

Thought only Ubuntu's linux firefox 136.0 was 'unstable' on my Gateway E-475M laptop - crashes, restores session then freezes only to log me out, then completely locking up requiring holding down power button and rebooting...

NOW, even firefox 136.0 on WIN7 is crashing, then restores session only to go to the 'blue screen of death' requiring holding down the power button and rebooting...

EVIDENTLY, the problem is NOT with Ubuntu or WIN7, but either: firefox (linux or win version); or, the Gateway E-475M laptop (2.0GHz CPU, 4Gb RAM, 8Gb swapfile, Harddrive at 61% usage, linux/win on separate booting partitions, LAN + usb & pci wifi's, etc.) - both OS's USED to work fine, but as upgrades to firefox have come along, they have steadily gotten more and more unstable...

Sometime, I'm only making a bookmark, and it starts this circus act... does it on differing websites, etc. Firefox is the only thing loaded - using two windows on two different monitors.

...at a loss as to what to do - firefox is supposed to be THE lightest-weight browser out there, and was for awhile...

- - - - - the only extension used on both systems is NoScript - could THAT be causing the disturbance in the force?!?

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself when I am using Firefox. I cannot pin it down to opening any particular website but it seems to be related to opening a new tab / link. I have FF set to open new tab automatically and no extensions (other than British English) are in use. Using FF, I can seldom go more than 5 -6 hours between resets. Not using FF, I have now managed 2 days constant uptime on the router - which is a fantastic change! Is there something peculiar with my system and any ideas how I can get stability again please?

Hi there, I updated Linux Mint today and now have a crash effecting access to Netflix. First time ever to occur. What is wrong and how do I fix it?

Cheers, Ivan

Reading the crash dumps when our systems crash, keeps showing this same result. Firefox's "web content" is crashing our systems.

dennis@sitaw1:/var/crash/202503151007$ sudo crash /usr/lib/debug/boot/vmlinux-6.8.0-54-generic dump.202503151007

crash 8.0.4 Copyright (C) 2002-2022 Red Hat, Inc. Copyright (C) 2004, 2005, 2006, 2010 IBM Corporation Copyright (C) 1999-2006 Hewlett-Packard Co Copyright (C) 2005, 2006, 2011, 2012 Fujitsu Limited Copyright (C) 2006, 2007 VA Linux Systems Japan K.K. Copyright (C) 2005, 2011, 2020-2022 NEC Corporation Copyright (C) 1999, 2002, 2007 Silicon Graphics, Inc. Copyright (C) 1999, 2000, 2001, 2002 Mission Critical Linux, Inc. Copyright (C) 2015, 2021 VMware, Inc. This program is free software, covered by the GNU General Public License, and you are welcome to change it and/or distribute copies of it under certain conditions. Enter "help copying" to see the conditions. This program has absolutely no warranty. Enter "help warranty" for details.

GNU gdb (GDB) 10.2 Copyright (C) 2021 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-pc-linux-gnu". Type "show configuration" for configuration details. Find the GDB manual and other documentation resources online at:

   <http://www.gnu.org/software/gdb/documentation/>.

For help, type "help". Type "apropos word" to search for commands related to "word"...

crash: inconsistent active task indications for CPU 5:

          runqueue: ffff998d6a790000 "Web Content" (default)
      current_task: ffff998b317728c0 "conky" 

     KERNEL: /usr/lib/debug/boot/vmlinux-6.8.0-54-generic  [TAINTED]
   DUMPFILE: dump.202503151007  [PARTIAL DUMP]
       CPUS: 6
       DATE: Sat Mar 15 10:07:07 EDT 2025
     UPTIME: 04:53:51

LOAD AVERAGE: 1.30, 1.16, 0.93

      TASKS: 908
   NODENAME: sitaw1
    RELEASE: 6.8.0-54-generic
    VERSION: #56-Ubuntu SMP PREEMPT_DYNAMIC Sat Feb  8 00:37:57 UTC 2025
    MACHINE: x86_64  (3292 Mhz)
     MEMORY: 32 GB
      PANIC: ""
        PID: 3337486
    COMMAND: "conky"
       TASK: ffff998b2a1ad180  [THREAD_INFO: ffff998b2a1ad180]
        CPU: 4
      STATE: TASK_RUNNING (PANIC)

crash>

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Firefox can't seem to be able to import from Vivaldi. Whether I try, it just always takes on and on until it crashes. I remember it working whenever I tried to import browser data before trying to import from Vivaldi to Firefox.

I am getting crashes with the latest Win7 ESR release (115.21.0esr).

Looking at the crash report indicates EXCEPTION_ACCESS_VIOLATION_READ. Crash Address is 0xfffffffffffffffb

I was running ESR fine on my old Win7 system, but then I think I recently updated to this release and started seeing these constant crashes.

The crashes usually happen when I try to load a new page or click on a link that loads a new page, but sometimes it also crashes when I close a tab. Certain URLs almost always seem to causes the browser to crash (for instance https://www.gog.com/redeem, although I did get it to work once), but other sites seem to work fine and never crash.

I started a new profile with no add-ons, etc. and still same crashes (see below report ID for this crash).

I haven't seen any other problems on my system other than Firefox crashing, so don't thing it is a problem other than something internal to this version of Firefox, but I could be wrong about that...

Report ID: bp-8ae3019e-f76d-40d2-b62f-da84f0250314

Thanks for any help you can provide!

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Hello,

We ran in-place upgrade from Windows 10 to Windows 11 on a number of machines. Afterwards, web sites like citibank.com or linkedin.com crash as soon as the page is loaded.

We've uninstalled/reinstalled Firefox, deleted all data, nothing worked.

Anyone else experience this problem? Is there a fix?

Thank you!

I'm not sure when this 136.0.1 update happened but starting today, firefox has been crashing all day. The symptom when I see it is I can't get to a website I then go over to the the help desk (open in firefox), which auto refreshes every couple minutes, is spinning (not updating). If I open a new instance the UI never completely loads. When I close things, then try to open, it says firefox already running and if to quit, yes, and just no UI completely loads. In the end, it will only start working again if I reboot. Several reports were sent to microsoft (the automatic notifying microsoft of issue).

I tried disabling all plugins and same thing still happens.

I do know the helpdesk website had a new certificate installed yesterday. Not sure if that has anything to do with it. It's not like firefox doesn't work when first bringing it up, it works for a while then all of a sudden doesn't? and then starts crashing.

Is anyone else having an issue with the latest version on Win10 x64 using the x64 version of FireFox?

I'm using chrome right now since it just crashed again in "not responding" state. I'd rather stay with FireFox.

Hello,

I have a problem with Firefox - Windows 11.

I can open only 2 Tabs in Firefox, the next Tabs 3 or 4 don't start, because there is a crashreport.

Please help. thank you.

Hi there,

I'm running Firefox (136.0.1) on my mac laptop (MacOs 15.1) Just recently it has started silently failing. I move away from the window and after a short period (hour or so) I can see it is no longer running. When I start it again it offers to recover the session for me.

I've tried checking about:crashes but it just says no crash reports have been submitted. There are no details of unsubmitted reports.

Thanks, John

Ever since I updated Firefox to version 110, I’ve been experiencing consistent crashes when trying to visit certain websites, such asIrish Kilt Shop. The issue started immediately after the update, and I’ve tried restarting my computer, clearing the cache, and disabling extensions, but the problem persists. I’m running Windows 10 and have no issues with other browsers.