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Want to Remove Webroot Filtering Extension

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have opti… (read more)

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have option to remove like the other Addons. Webroot is no longer showing the check mark when doing a search. There is a clear circle where the check mark should be. I am not sure if this started when I updated to Windows 10 1903 or when going to Firefox 68? I have disabled and enabled Webroot Filtering Extension and that doesn't help, restarts don't help.

Asked by Jer 1 year ago

Last reply by user633449 1 year ago

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Onetab saved items gone after firefox update

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is… (read more)

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is there any way to recover them? (probably 100+)

Asked by cyteen 1 year ago

Answered by jscher2000 1 year ago

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Nothing happens after choosing account in Google Account Picker page

I recently migrated from Chrome to Firefox, and have been facing problems during Google sign-in. I have two Google accounts, A & B, and I use either one to register o… (read more)

I recently migrated from Chrome to Firefox, and have been facing problems during Google sign-in.

I have two Google accounts, A & B, and I use either one to register on most websites.

After migrating to Firefox, I'm facing a problem whenever I try logging into a site using my Google ID.

Here's what happens:

1. I click on the "Login with Google" button. 2. Since I have already signed in to Google using both accounts, I see both A and B in the Account Picker page. 3. I choose A. 4. The page changes to a loading screen, where I get a "One moment please..." message.

After this, the loading circle keeps rotating, but nothing happens.

I think it has something to do with content blocking, but since I'm quite new to Firefox, I'm not sure how to fix this.

I'd really appreciate any help.

Thanks in advance!

Asked by gsmrn 1 year ago

Answered by jscher2000 1 year ago

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I have firefox 67.01, is there a working youtube vid downloader add-on ?

PLEASE HELP BEFORE I GO INSANE. Firefox is great with a youtube video download add-on, recently Firefox was asking me to restart with the latest Firefox version 67.01, My… (read more)

PLEASE HELP BEFORE I GO INSANE. Firefox is great with a youtube video download add-on, recently Firefox was asking me to restart with the latest Firefox version 67.01, My youtube downloader was working fine so I put the Firefox restart off till another day and continued for around a week downloading my favourite drummer vids, all was TickaDeeBoo until I decided to go for the latest Firefox 67.01 restart, now my video downloading days are over. I have worked my way through the list of add-on's only to find none of them do the trick. Every time I choose a downloader add-on I click on MP4 360 as it has the audio too, other options are with no audio, no good to anyone. Once clicked, my download destination appears, I click save to store the video in my downloads, in the top right hand corner next to View History & Saved Bookmarks etc is the downward pointing download confirmation arrow which lights up immediately but sadly shows as 0 MegaBytes. Where as when the add-on was working that same downloading arrow would only light up once it had truely downloaded the chosen video. Its really funny you know because about 2months ago I was using an add-on that would only bring up downloading options (MP3,MP4 etc) if you avoided clicking actually on the word "Download", In other words clicking not on the word but away from the word but still inside the box, how weird is that, but it worked everytime, sadly no more. I am a Drummer who follows the lives of my favourite world class Drummers, its great when an add-on works, sound & vision. But when its not working all I can do is record the audio and make do with that. I have been saving in my youtube play list all the video's I've not been able to download in the hope that some day soon that will all change for the better. I sincerely would be over the moon to have this feature back even if its just for a short while (until it all goes pair shaped again) TO THOSE IN THE COMMUNITY, ANY IDEAS ??? Kind Regards, Jonathan.

Asked by JohnDrums 1 year ago

Last reply by WestEnd 1 year ago

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Immediately after update from Firefox 67.0 to 67.0.1 DownloadHelper stopped recognizing YouTube videos.

Worked fine, but now typically shows , e.g., "no media to process in current tab." Or it seems to download but then gives error message "MP2T No data received." It had ju… (read more)

Worked fine, but now typically shows , e.g., "no media to process in current tab." Or it seems to download but then gives error message "MP2T No data received." It had just worked fine with Firefox 67.0. DownloadHelper v. 7.3.6. Looks fine in the Add-ons/"manage your extensions" tab.

Asked by RickLe 1 year ago

Answered by FredMcD 1 year ago

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"a" key shortcut

Whenever I want to search something or type anything in Firefox it will automatically click what ever my cursor is over. This only happens when I press the A key though. … (read more)

Whenever I want to search something or type anything in Firefox it will automatically click what ever my cursor is over. This only happens when I press the A key though. I've tested it and it only happens on Firefox, and it doesn't matter what it is that the cursor is hovering over, as long as I press the A key it will register as a click. Is there a way to disable this as It's incredibly frustrating when I'm trying to search something and I end up "clicking" some random Youtube video or link.

Asked by Tedresell 1 year ago

Answered by Wesley Branton 1 year ago

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The privacy policy web page of OurStickys addon is not loading. Is it safe to install and use OurStickys addon?

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so. The privacy policy web p… (read more)

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so.

The privacy policy web page is not loading: http://ourstickys.com/privacy.html

Although, the privacy details in "About this extension" states that: "Privacy is very important to us. We do not store any sensitive information and we make sure that the information is not accessible by anyone. No third party web application, nowhere to register, nobody to trust your data with. NO DATA in any form will be shared with anyone."

I have read the Mozilla Add-on Policies which states that: "You must disclose how the add-on collects, uses, stores and shares user data in the privacy policy field on AMO" Link: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/AMO/Policy/Reviews#Data_Disclosure_Collection_and_Management

So, is it safe to install and use OurStickys addon?

Asked by jacob750 1 year ago

Last reply by jacob750 1 year ago

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How to change default page view from 120% to 100%?

Every page opens in a 120% zoomed state which I find annoying. Is there any option in about:config which will allow me to change the default page view to 100% please? … (read more)

Every page opens in a 120% zoomed state which I find annoying. Is there any option in about:config which will allow me to change the default page view to 100% please?

Asked by PBC 1 year ago

Last reply by PBC 1 year ago

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Any form in my Firefox (in two different PCs doesn't accept letter q (lowercase)

I have two Windows 10 PC with Firefox. Since several weeks in forms like gmail compose or facebook messenger or hotmail both sujbect and message, I cannot type the letter… (read more)

I have two Windows 10 PC with Firefox.

Since several weeks in forms like gmail compose or facebook messenger or hotmail both sujbect and message, I cannot type the letter q in lowercase.

Fine typing Q but no q

I tried to find any solution to this but no results. I found a similar topic here with letter Q instead. I followed the steps but no luck as well. (Cannot type letter Q (weird bug!))

The issue is simple, typing q doesn't type anything. I can paste the Q from clipboard and works fine (this how I survived)

I have Spanish (Mexico) language and Latin American keyboard by default. Tried with the standard English (US) and US international keyboard with the same behavior .

Any help is appreciated.

Asked by aouton 1 year ago

Answered by jscher2000 1 year ago

  • Archived

After the latest update (today) my Easy Youtube Video Downloader Express Add-on is not working AGAIN!

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive. Is this going to be an ongoing problem every time Firefox installs an Update???… (read more)

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive.

Is this going to be an ongoing problem every time Firefox installs an Update???? I have better things to do with my time than beat my head against a wall with these SAME continual problems.

I went to your support page (it also shows at the top of this page) and it sent me to a URL that was supposed to fix this problem and I installed that version. Mozilla Firefox 67.0 (x64 en-US) I rebooted and it STILL does not work.

I'm really struggling to be nice here. You knew that this was a problem from some months ago and you let it happen again. OMG.

In trying to get this add-on to work, I've disabled my other two add-ons then I Removed and Re-installed this Add-on and still it does not work. The download button appears but when I click on it, nothing happens. So what gives, this time? Is there ever going to be a permanent fix? I'm in the middle of downloading 5 youtube files that should have been done this afternoon, and now it is almost 11pm and who knows when/if they will ever get downloaded. I've wasted hours of my life on this! And you guessed it, it still does not work.

Asked by morlaine 1 year ago

Last reply by Wesley Branton 1 year ago

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Some add-on information was lost after a crash

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (read more)

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)

Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.

Asked by ZXNova 1 year ago

Last reply by FredMcD 1 year ago

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All Add-on disabled -- Where is the update for "studies" disabled user?

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have check… (read more)

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have checked the installer download page, and Help -> About. No any update for this. No any instruction for users with "studies" disabled.

Asked by mapsetah 1 year ago

Last reply by Pj 1 year ago

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Add-Ons get removed frequently then reappear automatically after some time

Hello, I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't su… (read more)

Hello,

I have some add-ons enabled. Frequently like in some weeks or a month, all the add-ons get automatically removed and the message that 'your added add-ons aren't supported anymore' appears. Then I go to the addons website and I see that the same add-ons are already added and just 'remove' option appears for the same add-ons.

But then when I go to my add-ons list, the same addons don't appear. After a day or restarting browser/PC, the addons then automatically appear. This time it's been a day, and I don't remember all of my old-addons. But the addons aren't appearing and it's really been a very annoying issue.

Any help on it?

Asked by Scarletti19 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

My adds on are back but are not showing or available

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add … (read more)

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add a pic but could not - the Browse button accepted the pic but then just spun. I tried that 2 times.

Asked by deckerspence 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

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I've gone over to Chrome

Firefox has gotten worse and worse. I updated FF and can't view all of my Facebook pages because I need to activate Javascript but FF doesn't allow it, making FB useless… (read more)

Firefox has gotten worse and worse. I updated FF and can't view all of my Facebook pages because I need to activate Javascript but FF doesn't allow it, making FB useless on Firefox. What a waste!

John

Asked by squonk 1 year ago

Answered by cor-el 1 year ago

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Cannot view PDF files in Firefox

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I h… (read more)

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I have already changed the settings for "Portable Document Format (PDF)" under Options > General > Applications to be "Preview in Firefox" and I have also tried changing it to "Use Adobe Acrobat Reader DC". Neither seem to be working. It still downloads the file instead of opening it. I have also verified that there are no extensions that may be affecting the way the setting behaves, and there is nothing.

Asked by CoNiGMa 1 year ago

Last reply by WestEnd 1 year ago

  • Solved
  • Archived

Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (read more)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Asked by Shajirr 1 year ago

Answered by Shajirr 1 year ago

  • Archived

How to install add-ons from URL?

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_… (read more)

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_options/Add-ons_in_the_enterprise" - described that I should specify the location of the xpi-file. For exemple, instal "uBlock Origin" by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d D:\Download\ublock_origin-1.18.6-an+fx.xpi

If I want instal add-on from URL? I try do this by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d https://addons.mozilla.org/firefox/downloads/file/1709472/ublock_origin-1.18.6-an+fx.xpi

But, nothing work! Is it possible to install add-on by downloading xpi-file from URL (AMO domain)?

Asked by yandreja 1 year ago

Last reply by yandreja 1 year ago

  • Archived

Why is my address bar transparent?

Hi, Since latest update, the Tabs and Address Bar are transparent. Tabs I can live with, but the Address Bar is hardly readable. Only solutions so far are resulting the m… (read more)

Hi,

Since latest update, the Tabs and Address Bar are transparent.

Tabs I can live with, but the Address Bar is hardly readable.

Only solutions so far are resulting the my personal theme will be disabled...and thats what I do not want.

Please can someone tell me to get rid of the transparent Address Bar?

Many thanks

Asked by Mokum 1 year ago

Last reply by Mokum 1 year ago