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about:addons not loading, safe mode did not fix

The "about:addons" page will not load, more specifically the page layout loads however it is stuck at "Loading [moving wheel]". The other pages such as "Appearance" and "… (read more)

The "about:addons" page will not load, more specifically the page layout loads however it is stuck at "Loading [moving wheel]". The other pages such as "Appearance" and "Plugins" will load, only the "Get Add-ons" tab will not. If I click "Check for Updates" (located in the [cog] drop down menu in top right) it instantly returns no updates available.

I have tried setting the theme to Default and loading Firefox in Safe Mode with addons disabled. This has not fixed the problem.

I have attempted to attach a screenshot however it is not uploading, here is a mirror: http://imgur.com/EkyFc1X Similarly, the troubleshooting plugin installed but did nothing; I used the manual copy text method however it appears to provide no usable information.

Asked by AzoMittle 4 years ago

Answered by FredMcD 4 years ago

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Add-ons don't work after copying profile (Access to the file was denied)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox p… (read more)

I recently copied my Old Firefox profile to another folder and refreshed my Firefox Dev Edition browser. After refreshing, I copied all of the content of my old Firefox profile to the new default profile and then started the browser. Upon starting it, the browser was working with all of my previous add-ons. But whenever I close the browser and open it again, the icons of the add-ons at the overflow menu are not showing though there is space for the add-ons. Whenever I click at the add-ons, the error that 'Access to file was denied' - `The file at moz-extension://b408b31d-945f-43cb-881e-b1f4071942b6/index.html is not readable` shows up. I tried it with creating other profile folders and then copying my old profile data but it still always happens.

Any help?

Asked by Scarletti19 1 year ago

Answered by Scarletti19 1 year ago

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Language add-ons no longer available in Firefox latest update 54.0

Help! All my language packages have been disabled while updating to Firefox 54.0: "Firefox was unable to find updates to your incompatible add-ons" and when I go to addon… (read more)

Help! All my language packages have been disabled while updating to Firefox 54.0: "Firefox was unable to find updates to your incompatible add-ons" and when I go to addons.mozilla.org, all language packages I need (including English! (GB)) show as "not available for Firefox 54.0". I'm a linguist so I really need them!! what shall I do? Do I have to go back to Firefox previous version?? Thanks for you help

Asked by AudeDL 2 years ago

Answered by AudeDL 2 years ago

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Firefox is blocking me from downloading the endnoteweb firefox extension

I've always had an firefox extension from myendnoteweb.com in my toolbar, but now forefox have blocked it. Why? And is it possible to unblock it? Also I can't submit the… (read more)

I've always had an firefox extension from myendnoteweb.com in my toolbar, but now forefox have blocked it. Why? And is it possible to unblock it? Also I can't submit the add-on to AMO since I can't download the file from endnote.

Asked by wille92 4 years ago

Answered by FredMcD 4 years ago

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I can't update firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab. NOTHING happens.

I can't update Firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab when I right click mouse "open in n… (read more)

I can't update Firefox to the latest version. I HAVE to use version 52.9.0 because ANY later version will NOT open a link in a new tab when I right click mouse "open in new tab." NOTHING happens.

Asked by vistamandan 1 year ago

Answered by jscher2000 1 year ago

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Why won't video download helper install in my Linux machine?(Ubuntu 16.04 LTS)?

Trying to download videos and I get an error message that I have to install the companion app. I do so and the same error messge reappears. I am running Firefox 62.0 … (read more)

Trying to download videos and I get an error message that I have to install the companion app. I do so and the same error messge reappears. I am running Firefox 62.0

Asked by jbrown1952 1 year ago

Answered by Shadow110 1 year ago

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How to move Add-on icons to the additional Add-on Bar at the bottom of the screen

I have a number of Add-ons, and the icons on some of them take up a lot of room. So the navigation bar is crammed full. I added the Add-on bar that shows up at the bott… (read more)

I have a number of Add-ons, and the icons on some of them take up a lot of room. So the navigation bar is crammed full. I added the Add-on bar that shows up at the bottom of the screen. However, I haven't figured out how to get the Add-on icons moved to the bar at the bottom. I'm sure it's something very simple but I haven't found the magic combination to do that yet.

I would appreciate any help/suggestions you can give me. Thanks for your help.

I don't know if it's relevant but I'm using two Toshiba laptops running Windows 7 and the other is Windows 10. Both are 64-bit. And it's is Firefox 42.0.

Asked by morlaine 4 years ago

Answered by FredMcD 4 years ago

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iCloud Firefox Bookmarks has stopped working

When I open up Firefox an error/crash message shows up. How do I keep this from happening? I've tried loading a screenshot of the error message but it won't complete. S… (read more)

When I open up Firefox an error/crash message shows up. How do I keep this from happening?

I've tried loading a screenshot of the error message but it won't complete. Sorry.

Asked by Mitzee 1 year ago

Answered by jscher2000 1 year ago

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FF does not allow mega ad-on to install? why?

Mega.nz has an add-on that is verified and firefox does not want to install it because it is not verified! What to do to get that Mega add-on? … (read more)

Mega.nz has an add-on that is verified and firefox does not want to install it because it is not verified!

What to do to get that Mega add-on?

Asked by jaapsoft 4 years ago

Answered by cor-el 4 years ago

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Firefox only opens in full-screen and I can't do anything at all except control-alt-delete and close Firefox!

Hi. I made a dumb mistake and installed an add-on or extension (not sure which) that I was hoping would allow me to view YouTube videos in full-screen. Unfortunately I ca… (read more)

Hi. I made a dumb mistake and installed an add-on or extension (not sure which) that I was hoping would allow me to view YouTube videos in full-screen. Unfortunately I can't recall the name of the add-on/extension.

The problem is, now every time I open Firefox it opens in "full screen" and NOTHING (including F11) will allow me to access the taskbar, the address bar, or any of the other Firefox controls. I can't do anything at all but view the home page in full-screen! The only option I have is to hit control-alt-delete and close Firefox.

I tried uninstalling and re-installing Firefox and this didn't solve the problem. Please help. Thank you!

P.S. I'm writing this in Internet Explorer since I currently can't use Firefox.

Asked by drewmaster 4 years ago

Answered by cor-el 4 years ago

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Evernote Clipper does not show in tool bar and cannot be activated

I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the optio… (read more)

I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the option to activate it. Accordingly, it does not show in the toolbaar like the other add-ons, e.g. FireShot.

Asked by mbhh178 5 years ago

Answered by mbhh178 5 years ago

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Substitute chrome addon: Video screenshot addon

Hi, I find this chrome video screenshot extension very useful: https://chrome.google.com/webstore/detail/video-screenshotter/ppkojackhibeogijphhfnamhemklmial . It allows … (read more)

Hi, I find this chrome video screenshot extension very useful: https://chrome.google.com/webstore/detail/video-screenshotter/ppkojackhibeogijphhfnamhemklmial . It allows me to screenshot a video from practically any website. But I am trying to get rid of chrome and stick to firefox. Is there any firefox addon similar to this? I've looked everywhere.

Asked by Computer 1 year ago

Answered by McCoy 1 year ago

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tab crash when loading html files

using 61.0.1 (64-bit) Mozilla Firefox for Linux Mint, mint 1.0 Files saved with Save Page WE 12.1 When attempting to open an html file the result is "Gah. Your tab just c… (read more)

using 61.0.1 (64-bit) Mozilla Firefox for Linux Mint, mint 1.0 Files saved with Save Page WE 12.1 When attempting to open an html file the result is "Gah. Your tab just crashed. We can help!

Choose Restore This Tab to reload the page."

Is this fault with FF or WE? Thank you, Doug

Asked by dsiddens 1 year ago

Answered by dsiddens 1 year ago

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Some websites will not work because they want me to turn off adblock. I have deleted adblock from my expentions but all ads are still blocked.

No browsers will display ads. I have used Opera, Chrome, Firefox and Explorer. I uninstalled ad-block on those that had it but many sites still want me to turn off my non… (read more)

No browsers will display ads. I have used Opera, Chrome, Firefox and Explorer. I uninstalled ad-block on those that had it but many sites still want me to turn off my non existent ad block. I installed Win 10 over Win 7

Asked by Daddio7 4 years ago

Answered by cor-el 4 years ago

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All my extensions were randomly disabled even though they all worked fine two hours ago.

And I was only to re-enable three. This happened with NO changes to my browser or extensions; nothing was updated, and I didn't tweak any settings. One of the ones I can… (read more)

And I was only to re-enable three. This happened with NO changes to my browser or extensions; nothing was updated, and I didn't tweak any settings. One of the ones I can't enable is by the same creator as the ones I can (TrendMicro; others I can't re-enable include RealPlayer and Yahoo toolbar). I'm a bit concerned as it is a security measure I can't re-enable. While the one I'm most concerned is a Tumblr add-on/extension (XKit, The Extension Framework For Tumblr), because I don't want to install 500 new extensions to deal with one problem at a time, when I had a perfectly good extension that deals with all of them and already has my settings saved (including some important things archived). From what I've seen, the creator has to get the extension "signed" or whatever, which presents a problem as the last available xkit update I saw was from last year (2014). Is there ANYTHING that can be done to fix this???

Asked by itsame 4 years ago

Answered by FredMcD 4 years ago

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MY flash video downloader add on dissappers . Every now and then i have to install that addon again and again.

MY flash video downloader add on dissappers . Every now and then i have to install that addon again and again. I am using winxp on my PC. This addon uninstalls automatica… (read more)

MY flash video downloader add on dissappers . Every now and then i have to install that addon again and again. I am using winxp on my PC. This addon uninstalls automatically every now and then i have to download and install the addon.

Asked by vk26patil 4 years ago

Answered by FredMcD 4 years ago

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After latest update (firefox 40.0.2), my Latest BBC News extension has disappeared completely...

Over the years I have frequently had problems with the Latest BBC News Add-on after a Firefox update (hence my previous questions on the same topic), but after this morni… (read more)

Over the years I have frequently had problems with the Latest BBC News Add-on after a Firefox update (hence my previous questions on the same topic), but after this morning's latest update I just don't know what to do. The BBC icon that was previously on the add-on bar in the lower right-hand corner of the screen has disappeared. The add-on bar is visible, and the BBC icon has not ended up somewhere else, such us on the customization menu or on the tools menu. This add-on is 'signed', and so I cannot understand why the icon is no longer present on the screen. I've tried uninstalling and reinstalling the add-on several times, but to no avail. Until late last night, it was working perfectly. Can someone please help me?

Asked by Florio 4 years ago

Answered by the-edmeister 4 years ago

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Why does Firefox open a window for Media Extractor by Technologytogo.com when I haven't clicked on a link?

When using Twitch to watch videos a new tab will suddenly open to the address http://technologyto.com/extractor.html?version=0.7.6&type=upgrade&p=0.7.5 Does Mozi… (read more)

When using Twitch to watch videos a new tab will suddenly open to the address

http://technologyto.com/extractor.html?version=0.7.6&type=upgrade&p=0.7.5

Does Mozilla know this is happening or is this some kind of virus?

Asked by Grimmley 1 year ago

Answered by Grimmley 1 year ago