Firefox Community Forum

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I would like to delete the old Firefox account. When I try to sign in to the old Firefox account, I'm told I'll have to sign in using my "primary" account--presumably the new account. When I sign in to the new account, I only see an option to delete the new account, which I don't want to do, as I have Firefox Relay and passwords connected to it. How do I delete (only) the old Firefox account? Thanks.

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has ruined my life and right now has made me c lose my job! I put faith in the fact that i thought I was c protected. What I want is some info. Also a way to get the guy who is harassing me by having everything I own and disrupting my entire life! I’m on the verge of filing a law suit

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, including here. But my new account is attempting to sync with the old one. I don't want that to happen. I can't sign in to the old one to remove it since I can no longer access it. I am deathly afraid that this account will also be hacked due to it attempting to sync with the old one. Is that possible? And is there a way to remove the old one. I don't think my mind will be at ease till I can have a fresh start. I have requested Microsoft to completely delete the hacked account instead of simply suspending it, but I am unsure if that will do anything here.

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....thank you

'When I set up an account with Mozilla, it was working fine, then changed to 2 factor log in. I don't know how to change it back. I would use my own email account (kemartin124@yahoo.com) but EA sets up an entire new account & Iose everything & can't get it back. I've tried to contact EA customer support but can't get a response. It's almost impossible, is there a workaround that could be done to correct it. Please contact me at kemartin124@yahoo.com., I would greatly appreciate anything you can do. I know it was done before. Thanks again.

I'm having an issue removing a device from the Send to Device list on Firefox for Android. I have logged out of the device via my account settings, have logged out and in of Firefox Sync, and deleted all data held in the Firefox app but the old device is still showing up in the Send to Device list, despite the fact that my account isn't even logged in, so I'm very confused as to why this is happening. Does anyone have any advice or recommended troubleshooting steps? Thanks!

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer