Showing questions tagged:

My Firefox Add-ons developer account was blocked without explanation

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "… (read more)

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

Open 1 45

Firefox is my default browser & I use it every day, but I received the following message: Your account and your personal data will be permanently deleted on Wednesday, Jun 10, 2026 because you haven’t been active.

Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active… (read more)

Twice in recent weeks I received the message "Your account and your personal data will be permanently deleted on [Wednesday, Jun 10, 2026] because you haven’t been active" at my email address of [edited] @gmail.com. However, my email on your records is [edited] @yahoo.com. I access both of those email accounts on my computer (Windows 11) through my Firefox browser.

Open 2