Showing questions tagged:

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was … (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

Solved 1 516

I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in the… (read more)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Solved Archived 2 279

gmail

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.… (read more)

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.rs (email redacted by a Moderator)

Locked Archived 2 243

Lost access to main email

Hello, Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used … (read more)

Hello,

Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used [edited] @dusyum.com.

I can log in to my Mozilla account but I can't access my bookmarks. Is there any way possible to recover my bookmarks? I can't add a secondary email or account recovery key without access to the temp mail. All I want is the bookmarks, I have no passwords or any sensitive information saved. I've attached a screenshot of proof that I have access to my account. I also remember many of the bookmarks I saved, maybe that could be helpful as proof that I am the account owner?

Thanks in advance!

Solved Archived 4 216

verification

Hi, I've got a "confirm your account" email, which I click through to get to my account but from there I don't know what to do to verify it. Is there a "verify" button th… (read more)

Hi, I've got a "confirm your account" email, which I click through to get to my account but from there I don't know what to do to verify it. Is there a "verify" button that I'm missing, or an action I need to do on my account in order to finalise it? Thanks

Locked 1 207

email received from Mozilla that I don't understand

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email: Your {$providerName} account has been linked to your Mozi… (read more)

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Locked 1 189

Mozilla Monitor account

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan … (read more)

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan and reach the stage where you can delete the Monitor Account

Using the same personal data, but selecting a USA location, I ran the scan and then dieted the account successfully.

As I used the same email address for each attempt does the successful deletion on the second attempt mean all my Monitor accounts have been deleted?

ChatGPT indicates that this is the case but I would welcome further advice.

Locked Archived 1 171

Unable to sign out of unknown sign in

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list. with a couple others it quickly signed me out, but this on is not. … (read more)

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

Solved Archived 1 135

W.O.T. security scan

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sa… (read more)

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sais d'où et qui , au prétexte de me protéger vient de bloquer mon blog de théâtre amateur sous prétexte que c'est un site pour adultes alors qu'il n'en est rien ! Quelqu'un a t'il eu se désagrément et comment s'en est il débarassé ? MERCI pour vos réponses. Daniel GERBOUD : daniel***@hotmail.fr (moderator's note: email has been censored for privacy)

Solved Archived 2 126

Confirm Account? Questionable Emals

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better i… (read more)

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

Solved 1 117

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (read more)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Solved Archived 1 117

Delete an old account configuration

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows confi… (read more)

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows configuration. I have now switched to MAC and I still see files that read : Firefox password manager ext. Please help me to delete this account ASAP. If there is a paid support option, that's OK with me.

Thank you,

Kathy Higginbotham

Locked Archived 1 108