Firefox Community Forum

I'm trying to add a new email address to my account as I'm getting rid of my old email address. When I try to add it, it tells me it's already in use on another account. (I'm pretty sure I haven't used that for another account, but maybe...)

When I then try to login using that email, or reset the password, it tells me "Primary account email required for login/reset". Now I'm pretty darned sure I haven't used that email for another account with yet a third email address. How do I go about deleting whatever account that is so I can use my email address with my existing account?

I recently created a new Firefox account using my new gmail address. I still have an old Firefox account associated with an old gmail address that was compromised; I would like to delete the old Firefox account. When I try to sign in to the old Firefox account, I'm told I'll have to sign in using my "primary" account--presumably the new account. When I sign in to the new account, I only see an option to delete the new account, which I don't want to do, as I have Firefox Relay and passwords connected to it. How do I delete (only) the old Firefox account? Thanks.

I DO NOT have a mobile or smart phone.. I am 81 tears old, and AM NOT going to change or add ANY additional 'security' to my account. I was 'given' the Capital One card replacing my KOHLs card. I have set up my user name and password earlier this month. I tried to get to my Kohl's account with my new username and password... but.. I get an error message advising me to complete my account information. As mentioned above, I do not have any of a smart phone or any other security device.

I mistakenly created a new account with mozilla/firefox using a different email address. I would like to merge both accounts and use one email as primary and the other as secondary. Please provide step by step instructions to do so, if possible. I could also just close the old account if that's a better solution. Please advise. Thank you.

Why has my account been in use for over three years, 18369603959@163.com, Is it still a new registration when logging into my account? Where did the problem occur?

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has ruined my life and right now has made me c lose my job! I put faith in the fact that i thought I was c protected. What I want is some info. Also a way to get the guy who is harassing me by having everything I own and disrupting my entire life! I’m on the verge of filing a law suit

my fire-fox a/c is suspended all over my devices, the message I get is for security reason , I am sure that this is a mistake or there is something that I am not aware about specially that I am someone with no security issues to raise up such decision , may I know why or shall I switch to another browser , I have been using firefox for a very long time and this is annoying to me , Kindly extend a helping hand to the situation and let me know if there is a fox for that

Thanking you in advance H

So very recently my main pc was hacked. Long story short, the best I could do was have my Microsoft account suspended. Now I am making new accounts for everything, including here. But my new account is attempting to sync with the old one. I don't want that to happen. I can't sign in to the old one to remove it since I can no longer access it. I am deathly afraid that this account will also be hacked due to it attempting to sync with the old one. Is that possible? And is there a way to remove the old one. I don't think my mind will be at ease till I can have a fresh start. I have requested Microsoft to completely delete the hacked account instead of simply suspending it, but I am unsure if that will do anything here.

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....thank you