Showing questions tagged:

account deletion

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorre… (read more)

bold hallo. I have received today a message , allegedly, from Mozille saying that my account will be closed in 7 days because have not used it for sometime. It is incorrect and not true. My address is : [edited] @outlook.com and uses Chrome as platform. Can this be a scam? Any feedback would be welcome. Thank you. Lorenzo

Archived 1 45

email received from Mozilla that I don't understand

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email: Your {$providerName} account has been linked to your Mozi… (read more)

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Locked 1 189

Cancel Mozilla VPN

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really w… (read more)

Can't find any way to cancel Mozilla VPN. It is not working. Cannot find ANY help to resolve the issue. It hasn't worked in over a year, and it just renewed. Not really wanting to pay for something that is not working, and has not worked for over a year, and there appears to be no real help to remedy this problem. Pretty easy request... I want to cancel, and would like the refund (30 days that you advertise, and be done with Mozilla. Please make my day and cancel this subscription and refund my money.

Thanks!

Archived 1 252

payment suppoort

everytime i try to use my wallet its always giving me the run around how do you fix it for smooth transactions or how can i get my account information?

Archived 1 36

we've suspended your account

We've suspended your account To learn why this happened you'll need to open Facebook in a browser and sign in using your Messenger account login info. Follow the instruct… (read more)

We've suspended your account

To learn why this happened you'll need to open Facebook in a browser and sign in using your Messenger account login info.

Follow the instructions there in the next 151 days or you will no longer be able to use this account.


Please my Facebook account personal

Facebook account owner name Ranu Ahirwar


Hello sir/mam my account is you submitted an appeal. and i uploaded my real govt id card picture and screenshot but don't recover my account. so i request you please sir/ mam reopen my Facebook account. Because this is my personal facebook account. Thank you Facebook Team.

Archived 1 207

account to be deleted

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need t… (read more)

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need to do to keep mozilla

Archived 3 180

When you rebranded a product I accidentally created a second account. How can I merge my accounts or just the account data?

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts o… (read more)

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts or just the account data?

I am auditing my accounts and my MFA codes so that is why I am now finally dealing with this.

Is there any process I can go through to take browsing history and bookmarks from one of my accounts and merge them into another one?

I could even create a new Firefox profile so that it's possible to export this data to import into the other profile, then sync.

If I manually import data, does it overwrite the old data or will they merge together?

Let me know what information you need from me.

Thank you

Archived 3 288

Firefox account deletion

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that emai… (read more)

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

Archived 6 252

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (read more)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Archived 1 288