Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (read more)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Asked by guymadison 1 month ago

Last reply by zeroknight 1 month ago

Browser automatically transfering to outlook when trying to access gmail.

Hey, So the issue i have is when i'm trying to access my gmail accounts from Mozilla. Whenever i try to access my mailbox or gmail site in itself it transfers me to out… (read more)

Hey,

So the issue i have is when i'm trying to access my gmail accounts from Mozilla. Whenever i try to access my mailbox or gmail site in itself it transfers me to outlooks login. I assume there's some setting or similar that i'm missing that's causing the issue but i haven't been able to find it.

I've narrowed it down to not being any add-on since i only got few but none of them should affect anything email related in anyway shape or form. Also it works fine in Chrome which has been my go-to go around for the issue but honestly it's getting a bit annoying.

Any help would be greatly appreciated. Thanks in advance

Asked by Jukki 4 weeks ago

Last reply by zeroknight 4 weeks ago

hero ware games not load now and work on chrome browser

when open games not loading until close " enhanced tracking protection" switch and next time even it is close not open until make " enhanced tracking protection" switc… (read more)

when open games not loading until close " enhanced tracking protection" switch

and next time even it is close not open until make " enhanced tracking protection" switch open and reload page and then closed and reload page again to open and every time like that

Asked by mohammed 4 weeks ago

Last reply by zeroknight 4 weeks ago

Can't save or add bookmarks

Currently unable to save, edit or add bookmarks. I have updated Firefox, refreshed Firefox, gone through Troubleshoot mode, cleared the startup cache, and deleted the "x… (read more)

Currently unable to save, edit or add bookmarks.

I have updated Firefox, refreshed Firefox, gone through Troubleshoot mode, cleared the startup cache, and deleted the "xulstore.json" in my profile folder.

Pls help this is driving me nuts + making me want to switch browsers. Thanks : )

Asked by tr 1 month ago

Last reply by zeroknight 4 weeks ago

Website loading slow and having breakages.

Hi everyone! Jack here. I am a non-tech person and don't know the technicalities behind this issue. I have a Digital Media Website which loads and works quite fine when … (read more)

Hi everyone!

Jack here. I am a non-tech person and don't know the technicalities behind this issue. I have a Digital Media Website which loads and works quite fine when opened in other browsers but the site is loading very slowly in Mozilla and when it does load it has breakages.

Can anyone please tell me what the issue might be and how to fix it?

Thanks, Jack

Asked by polljack492 4 weeks ago

Last reply by zeroknight 4 weeks ago

how to disable new Firefox feature?

I heard that the newest version of Firefox (which I have not upgraded to yet) has a feature that makes it easier to accidentally visit a website whose URL is on the clipb… (read more)

I heard that the newest version of Firefox (which I have not upgraded to yet) has a feature that makes it easier to accidentally visit a website whose URL is on the clipboard. I googled to find out how to disable it, and the Featured Snippet said "go to about:config and change clipboard.autocopy to false." Sounded simple, so I did it, but subsequently found out that the article it quotes from is 10 years of age!

My first question, then, is: what does changing "clipboard.autocopy" to false do if it doesn't turn off the brand-new feature?

The second question is, how do I disable the new URL Paste Suggestion feature? Will setting "clipboard.autocopy" disable it? In particular, I want to make sure that the browser does not pre-load or pre-fetch the clipboard URL, and in fact, I wish to pop up a dialog box any time I do "paste and go." People often copy URLs from e-mails to research them before visiting them directly; jumping directly will increase the likelihood of visiting an imposter site.

Asked by 4232jl 4 weeks ago

Last reply by zeroknight 4 weeks ago

I can´t open Firefox

Firefox is not opening. Every time I try to use it, I get the message: " We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when … (read more)

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

Asked by edio.junior 4 weeks ago

Last reply by zeroknight 4 weeks ago

Unable To Connect

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge… (read more)

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge). Firefox is my first download on every new device and my go to even on my iPad.

I've been getting this error message lately and I don't know what to make of it. My saved tabs are working normally (email, work, streaming entertainment). This automatically comes out on ever new start / re-start (Firefox is my default) on separate tab but I am not opening any new website. It's been 2-3 days. At first I didn't mind it but its consistently happening and not just a one time thing. I already cleared my cache data. I've also ran a scan and it's come up clean (I have a paid BitDefender subscription). It's also not the local ip of my machine.

So any help would be great as I really don't want to leak any personal data or have any viruses.

Thank you for your time!

Asked by leoandrewa 1 month ago

Last reply by zeroknight 4 weeks ago

Unable to open Zoom meetings via browser

I use Firefox as my browser and used to be able to go a web site or to a link from an instructor and when I clicked on the link or entered the class I was attending, the … (read more)

I use Firefox as my browser and used to be able to go a web site or to a link from an instructor and when I clicked on the link or entered the class I was attending, the Zoom meeting would automatically open. That doesn't work anymore. I have to "join via browser but I don't have the meeting id. Why has this become so difficult? Zoom denies being the problem so now I wonder if it's the browser.

Asked by vtjxdgqtcj 1 month ago

Last reply by zeroknight 4 weeks ago

Firefox Debian significantly slower page loads than Chromium Debian

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling … (read more)

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

Asked by Samuel (+Uni) 1 month ago

Last reply by zeroknight 4 weeks ago

Windows 7 support

Dear Mozilla: It is SAD that the OS I have will no longer be supported due to exploits. Considering the # of exploits, backdoors, poor coding, etc., in the later Window… (read more)

Dear Mozilla:

It is SAD that the OS I have will no longer be supported due to exploits.

Considering the # of exploits, backdoors, poor coding, etc., in the later Windows OS versions - 1 would truly think that supporting the older and MUCH more secure Windows OS's would be wise.

Yes, they have "holes", but overall much fewer than current OS's.

Plus, the bad actors are very busy exploiting 10 & 11 and pretty much have ignored the prior versions.

Question... what if a major exploit is found that affects all OS's from 11 down to unsupported?

Will Mozilla make sure to supply a patch to the unsupported due to the danger of the new & serious "hole" found?

I vote... it would be wise to maintain a small contingency of legacy developers to help those who cannot buy new systems or flat out HATE the UI & UX of the 10 & 11.

Makes sense?

Asked by scottie916 1 month ago

Last reply by James 4 weeks ago

BROWSER NO LONGER CHECKS FOR UPDATES RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO

BROWSER NO LONGER CHECKS FOR UPDATES (automatic or prompted via HELP>ABOUT) RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO, VPN on or off running NORD 7.22.3.0 Thoughts, or… (read more)

BROWSER NO LONGER CHECKS FOR UPDATES (automatic or prompted via HELP>ABOUT) RUNNING 125.0.1 (64-bit) WITH WIN 10 PRO, VPN on or off running NORD 7.22.3.0 Thoughts, or is this now normal? Tks erik

Asked by subscribe4erik 4 weeks ago

Last reply by James 4 weeks ago

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 1 month ago

Last reply by cor-el 4 weeks ago

Remove logins and passwords

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is gr… (read more)

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

Asked by MrJaakay 1 month ago

Last reply by cor-el 4 weeks ago

Tab/Program Brightness

Hello support, is there any way (other than the one plugin I found that did not work for some reason) to adjust firefox' general brightness (or that of an individual ta… (read more)

Hello support,

is there any way (other than the one plugin I found that did not work for some reason) to adjust firefox' general brightness (or that of an individual tab) ?

Also changing my monitors brightness would not work for me as I am trying to test a website I develop (using firefox to visualize it) and it is rather just the large difference between my editor (which's brightness you can not adjust) and the browser that is very unpleasent when I switch back and forth (like when trying to fix a bug).

Kindest regards.

Jonas Behr

Asked by jonas.behr 1 month ago

Last reply by cor-el 4 weeks ago

Using the --new-tab and --search CLI options together doesn't work properly

When I use the `--search` CLI option, Firefox searches the supplied term in a new window. I want it to open itself in a new tab instead, so I tried out the following com… (read more)

When I use the `--search` CLI option, Firefox searches the supplied term in a new window.

I want it to open itself in a new tab instead, so I tried out the following combination of CLI options:

``` $ firefox --new-tab --search "example" ```

Firefox does search for the given term, but it opens itself in a new window instead of a new tab, thus ignoring the `--new-tab` option.

Am I doing something wrong?

Asked by wympo 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Doesnt prompt WHERE to save downloads/ Why doesn't AUTO UPDATE work?

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update w… (read more)

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update when it's set to auto update? When I set controls to ask where to download items it bypasses that and downloads it as a temp file where I have to cut it out of explorer and paste it where I would like to save it.

Edition Windows 11 Home Version 23H2 Installed on ‎3/‎17/‎2024 OS build 22631.3527 Experience Windows Feature Experience Pack 1000.22700.1003.0

Asked by MILESTWEST 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago