Web access denied after cleaning cookies and caches

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web… (read more)

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web site information; however, when I enter my login and password the web site says: "Please try another Internet Browser". I used to enter with Firefox until I cleaned up all the cookies and caches.

Asked by maryflor.hani 1 hour ago

Last reply by cor-el 17 minutes ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 month ago

Last reply by cor-el 1 hour ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 23 hours ago

Last reply by cor-el 2 hours ago

content process limit

I have firefox nightly and the content process limit won't show up when I check or uncheck Hardware acceleration. how can I get to it and what is the name for the "conte… (read more)

I have firefox nightly and the content process limit won't show up when I check or uncheck Hardware acceleration. how can I get to it and what is the name for the "content process limit" in the "about:config" section?

Asked by primalbaily 3 hours ago

Last reply by cor-el 3 hours ago

How to disable alt+shift+s opeing menu bar history panel

I'm using a web app that uses this shortcut (alt+shift+s), but every time I press this to trigger that action annoying menu bar pops up with the history panel opened. I'v… (read more)

I'm using a web app that uses this shortcut (alt+shift+s), but every time I press this to trigger that action annoying menu bar pops up with the history panel opened. I've already disabled menu opening while pressing alt by making [ui.key.menuAccessKeyFocuses to false] . Now how do I disable this? Also, It would be great if I could remove this menu bar altogether permanently.

Asked by Inkiadh 5 hours ago

Last reply by jscher2000 3 hours ago

Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Bug_Report 14 hours ago

Last reply by jscher2000 3 hours ago

Download buttons (on any sites, or inside email attachments) DO NOT open download dialog or download file

Hello, I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-i… (read more)

Hello,

I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Problem GOES AWAY when FF is used in Troubleshoot mode BUT, when I open FF on normal mode and make sure I UNinstall all addons, extensions, dictionaries, language packs, use default theme and DONT allow hardware acceleration, then the problem STILL persists!!!

It seems that ONLY when in Troubleshoot mode the problem is resolved: NOT by removing all obvious addons or cotrols.

The problem is : ANY download button, does not work! (it is clickable, and yes, the browser seems to respond to it -rapid flickering of browser window- but a download dialogue is never opened -nor a download file is found in any corresponding folder) -then, once in Troubleshoot mode, the same button is normally functional again!

What is a proposed solution to that?

What could control could be behind the problem, that IS NOT USER switchable, but IS INDEED controlled (disabled) when Troubleshoot mode is selected???

Could there be a .json file (corrupted, etc.), that associates with buttons/elements (like the download buttons) and prevents the download to be triggered?, SO THAT maybe if I remove the .json corrupted file the new one will work fine, (maybe such a .json file is NOT loaded during Troubleshoot mode, but IS THERE whatever settings i choose through the settings of the FF)


Thank you.

PS: I have 14 installed plugins, about all same as on my FF93.0 on Win10 laptop, that the packet works just fine!

Asked by Muse Shop @ Mykonos 6 hours ago

Last reply by cor-el 4 hours ago

homepage

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the… (read more)

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the browser it will load my previous session. I dont want to load my previous session, I want it to open my homepages every time. I have already unchecked "restore previous session" in the options. It only works if I close the firefox before turning off the computer. Just, please, tell me which option I should uncheck in about:config.

Asked by viniciusdelangelo 11 hours ago

Last reply by cor-el 4 hours ago

Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which… (read more)

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (https://support.mozilla.org/en-US/questions/1310742), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder.

I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing.

The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not.

Asked by andrewln627 21 hours ago

Last reply by jscher2000 5 hours ago

Disable Searchbox (f3) on website

First of all I don't know if i choose the correct topic. My issue is that I like to help researchers by filling/doing their online quiz/forms/etc. They usually use this s… (read more)

First of all I don't know if i choose the correct topic.

My issue is that I like to help researchers by filling/doing their online quiz/forms/etc. They usually use this site for reflex test: https://pavlovia.org/ My problem is that you need to strike a key. Whenever I do that the f3 research box appears ... It's fun when you need to close it for a reflex test where seconds do matter. Is there a way to disable it ?

Asked by forestpas3 10 hours ago

Last reply by cor-el 6 hours ago

Close current tab by pressing window close button?

I had Fast Close Tabs addon for Firefox 56 but it does not work in newer FF versions. The addon changed FF's window close button behaviour so that when pressing the windo… (read more)

I had Fast Close Tabs addon for Firefox 56 but it does not work in newer FF versions. The addon changed FF's window close button behaviour so that when pressing the window close button only the current tab was closed. This was very convenient and fast way to close a tab because it did not require careful mouse aiming (when window is maximized) or keyboard shortcut. Just move mouse pointer to top right corner of the screen and click.

My understanding is that it is not possible to do similar addons anymore. But I was wondering is it possible to get similar behaviour by using firefox autoconfig file?

There are two events that I have found: - quit-application-requested - browser-lastwindow-close-requested

I don't know which one is the correct one and how to change it's behaviour.

I guess I must use Services.obs.removeObserver method but no idea how.

Asked by Pakxu 14 hours ago

Last reply by jscher2000 6 hours ago

Banking Log-in problem

When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not underst… (read more)

When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not understand'. I'm able to access account with my Samsung phone app.

Asked by raynmaggie 13 hours ago

Last reply by FredMcD 6 hours ago

Firefox not loading page in new tab after some time

I have this issue in many PCs updated to the latest Firefox versions. After openening some tabs to access web pages (mainly google.com) after some time when opening a new… (read more)

I have this issue in many PCs updated to the latest Firefox versions. After openening some tabs to access web pages (mainly google.com) after some time when opening a new tab the page will not load in the new tab and whatever you do no new tab gets internet access. If you close Firefox and re open it works for some time/tabs and then it happens again... When working in private mode this does not happen.

I have tried the following:

- Delete all cookies and temp files
- Delete profile and created a new one transferring only bookmars
- Reinstalled Firefox

Please help!

Asked by g.tsintaris 12 hours ago

Last reply by FredMcD 6 hours ago

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I c… (read more)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

Asked by acct4vpn 9 hours ago

Last reply by FredMcD 6 hours ago

Theme Wrongly Blocked by reviewver

A moderator named tiny has this to say about my theme: "Hello, Your add-on, Green 1.0, has been reviewed and did not meet the criteria for being hosted in our gallery. … (read more)

A moderator named tiny has this to say about my theme:

"Hello,


Your add-on, Green 1.0, has been reviewed and did not meet the criteria for being hosted in our gallery.

Reviewer: tiny

Comments: Spam content" I made that with firefox color

Asked by Firefox User 8 hours ago

Last reply by FredMcD 6 hours ago