File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 4 days ago

Last reply by denitroid 11 hours ago

I am not able to install or update any extension in firefox or firefox developer edition

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solv… (read more)

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solved. and finally install normal firefox with new profile and this issue still not solved.

I can only install extension file if I download it directly form download library and convert the file from .xpi to .zip and install it manually in add ons manager.

please let me know how to solve this error.

Asked by Mohammed Alhendi 1 hour ago

Last reply by RobertJ 30 minutes ago

Bookmark Bar is missing

Hi folks, I fired up my laptop tonight and then opened my Firefox browser, only to find that the bookmark toolbar was missing. 'Ah, simple answer,' I thought, 'I must hav… (read more)

Hi folks, I fired up my laptop tonight and then opened my Firefox browser, only to find that the bookmark toolbar was missing. 'Ah, simple answer,' I thought, 'I must have turned it off. Just move the pointer to the top and right click. The bookmark tab option will be there.'

But no, it isn't. Sure, there's the Bookmark name with a right-pointing arrow. And if I follow that I can see that it says "Bookmark Toolbar > Always show." And although that option has a tick against it, no bookmarks are visible.

So what's happened to them? If I click on the Bookmarks name right at the top and then click 'Manage Bookmarks' I can see them all, so they haven't been deleted, erased or anything - but why can't I see them? By the way, if I click "Never Show" then the space where they should be disappears and if I then click "Always Show" then the space returns but without any bookmarks.

Help please - bookmarks are essential for browsing.

Asked by christopherlea12 2 hours ago

Last reply by cor-el 1 hour ago

yahoo.com e-mail account

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail.yaho… (read more)

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail.yahoo.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. can anyone one help, thanks

Asked by pdtribe 2 hours ago

Last reply by Dropa 2 hours ago

Sign-on

After a Windows11 update re-boot, I had to sign-in on many things - Firefox was one of them. When I tried, I entered my name and password with no errors. But, then I was … (read more)

After a Windows11 update re-boot, I had to sign-in on many things - Firefox was one of them. When I tried, I entered my name and password with no errors. But, then I was asked to verify that I was me by signing on to my YouTube app on my tablet.

Why?

I have no intention of keeping this "malware" but did download it to get access to Firefox.

Please change the secondary verification for something else.

Asked by vilnis.epners 4 hours ago

Last reply by Dropa 3 hours ago

PDFs used to save automatically to downloads, now it prompts me every time

Hey there, I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some r… (read more)

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Asked by peter.wolkow 4 hours ago

Last reply by RobertJ 2 hours ago

Lost my main

Hey i tried to login to my main but the password was not working i writed it down i writed exactaly same but is not working i cant get back in my sync what i can do … (read more)

Hey i tried to login to my main but the password was not working i writed it down i writed exactaly same but is not working i cant get back in my sync what i can do

Asked by gappop 5 hours ago

Last reply by Dropa 4 hours ago

Zendesk behaves wierdly in the latest version of Firefox

I had to get a new laptop last week and Zendesk is behaving irratically in the latest version of the Firefox browser. It worked fine in Firefox on my old laptop. After lo… (read more)

I had to get a new laptop last week and Zendesk is behaving irratically in the latest version of the Firefox browser. It worked fine in Firefox on my old laptop. After logging into Zendesk it does a flickering loop and the page never loads. Any ideas would be appreciated.

I have been working with Zendesk support and they had me create a HAR file to see what was hapening. I also have cleared the cach & cookis as well as removed extensions. And all cookies are enabled. Zendesk is working fine in Chrome but I'd rather have it in the FF browser where most of my cloud-based work applications are.

My laptop is a HP 445 G8 Notebook running Windows 10 Pro 19044.1806

Asked by kp400sf 5 hours ago

Last reply by Dropa 5 hours ago

Firefox is loading slowly or not at all.

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now t… (read more)

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now that Firefox is not working optimally.

In many, many years I've never had trouble with Firefox until about a month ago. When I opened the browser, I received messages -- about five times -- that it had crashed. After that, many websites now load very slowly, or not at all. And now, I'm unable to see product images on Amazon.

Would you please help me? I'm 84 and not all that computer savvy and I don't want to delete my browsing history, etc. Many thanks, Valerie

Asked by vm10 7 hours ago

Last reply by jonzn4SUSE 50 minutes ago

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferenc… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 7 hours ago

Last reply by Dropa 4 hours ago

Teams

This morning, I needed to join a Teams meeting. After I'd clicked the link, I was asked if I would allow Microsoft to use my audio and video; I ticked "Allow". But, when … (read more)

This morning, I needed to join a Teams meeting. After I'd clicked the link, I was asked if I would allow Microsoft to use my audio and video; I ticked "Allow". But, when I joined the meeting, I found that I could hear and be heard but I couldn't be seen; my video icon refused to react when I tried to get it open. It was only when I came in through Edge that I could be both heard and seen. Is there any way I can get into a Teams meeting through Firefox? (I have downloaded Teams on to my desk top.) Steve

Asked by steve.whitley 7 hours ago

Last reply by Paul 6 hours ago

How do I save site login userids but not save the passwords

On my linux laptop I have a lot of saved userids in Firefox that do not have the password saved - which is exactly what I want for some sites (like bank sites and credit … (read more)

On my linux laptop I have a lot of saved userids in Firefox that do not have the password saved - which is exactly what I want for some sites (like bank sites and credit card sites) that I want it easy for me to log into but impossible for anybody else. On my Windows desktop now, however (apparently I inadvertently deleted my saved logins), I can't seem to figure out how to duplicate this functionality again, i.e., save the userids but not the passwords. Firefox seems to want to save both, or neither. How do I get my desktop to do exactly what my laptop is doing, save the userid but not the password? Thanks.

Asked by rearlclay1 7 hours ago

Last reply by Dropa 5 hours ago

Java Script

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (read more)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

Asked by DougiePh 8 hours ago

Last reply by RobertJ 2 minutes ago