I just purchased Firefox VPN yesterday

I just purchased Firefox VPN yesterday. I was able to get the icon and turn on and off the VPN when needed. Now the icon is gone and I can not find out how to control my … (read more)

I just purchased Firefox VPN yesterday. I was able to get the icon and turn on and off the VPN when needed. Now the icon is gone and I can not find out how to control my VPN. I would like to get the Icon back and to also get the VPN working again.

Asked by matt88828 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 16 minutes ago

New User setup?

Hi respected support team! How can I manage new users in Mozilla Firefox as we can do in chrome, because I need to create a new users for my brother as he is not much exp… (read more)

Hi respected support team! How can I manage new users in Mozilla Firefox as we can do in chrome, because I need to create a new users for my brother as he is not much experience in Browsing, But I'm unable to create a new user in MOZILLA FIREFOX but I found YouTube for older version of Mozilla Firefox.

Asked by Umer Akmal 1 hour ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 34 minutes ago

Unable to set Firefox as a default Browser

I have followed one of your article that How to set Firefox as aa default browser, but when I restart my PC then my Windows set Internet Explorer Edge as a default browse… (read more)

I have followed one of your article that How to set Firefox as aa default browser, but when I restart my PC then my Windows set Internet Explorer Edge as a default browser... Is it windows issue or should I have to do reinstall the Mozilla Firefox.

Asked by Ayub Hashmi 1 hour ago

Last reply by Nicole Wisgher 1 hour ago

FF 88.0.1 Update No Pocket on Start Up or New Page

FF updated to 88.0.1 and I don't get any pocket articles on start up or new page. I check about:config and both pocket setting are set to true. I disabled it and enables … (read more)

FF updated to 88.0.1 and I don't get any pocket articles on start up or new page.

I check about:config and both pocket setting are set to true. I disabled it and enables it a few times and still issue persists.

My other PC did the same update and no issue on that one. Settings are the same in about:config.

Asked by X-X-X 22 hours ago

Last reply by Mohamed Adnan 1 hour ago

Address bar bugged

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have tho… (read more)

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Asked by Jack0027 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 hours ago

Firefox is sending me to https://www.social-searcher.com/facebook-search/

Hi, Firefox keeps defaulting to https://www.social-searcher.com/facebook-search/ when I have set my default to google.com. Anyone have an idea how to fix this? Thank you!… (read more)

Hi, Firefox keeps defaulting to https://www.social-searcher.com/facebook-search/ when I have set my default to google.com. Anyone have an idea how to fix this? Thank you!

Asked by sally13 16 hours ago

Last reply by FredMcD 7 hours ago

add-ons feature suddenly disabled

The Add-On feature no longer works. When I click on it in the about:addons address, it just gives a paragraph of what add-ons are and the rest is just a white, blank pag… (read more)

The Add-On feature no longer works. When I click on it in the about:addons address, it just gives a paragraph of what add-ons are and the rest is just a white, blank page. Has been working just fine (several years) until just a couple days ago. I found this out when I had to re-install a couple legacy apps due to a FF foul-up (tried to upgrade even though I refused). I still use FF 55.0.3 because that is the last version that the Tabs Groups will work with. This single feature is far more helpful to me than all the other features of FF combined, so you can see why I want to keep it.

How can I get Add-Ons to actually let me add on again?

Asked by Wolfgang 2 days ago

Last reply by cor-el 8 hours ago

Firefox Dark Mode to Light mode switch problem

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When … (read more)

In MacOS Big Sur 11.1 on my MacBook, I have set MacOS to automatically switch between Light Mode and Dark Mode. But I notice that Firefox does not handle this well. When I have used my MacBook Dark Mode and switch back to Light Mode, Firefox still hangs in Dark Mode. The only way to solve this is to choose Light Mode in System Preferences instead of automatic.

Asked by Martijn 3 months ago

Last reply by plausibel 9 hours ago

Addon `easy youtube video downloader express`

Hello! I had`easy youtube video downloader express` installed, wich is an adviced addon in firefox addons! It worked great! But from one day to another it wasnt there any… (read more)

Hello!

I had`easy youtube video downloader express` installed, wich is an adviced addon in firefox addons! It worked great! But from one day to another it wasnt there anymore and I cannot install it again! What`s the problem? Maybe someone can help, please! Thx, greetz

Asked by schabrackentapir 20 hours ago

Last reply by jscher2000 16 hours ago

Multiple profile directory

Hello, Sorry for my poor English. I manage the network for my school. I use roaming profile and quota. At each new version of Firefox, I’ve got a new default directory fo… (read more)

Hello, Sorry for my poor English.

I manage the network for my school. I use roaming profile and quota. At each new version of Firefox, I’ve got a new default directory for older version. At the end the size of the profile directory exceed the quota. Is it possible to limit size or number of these creation?

Thank you

Asked by fb.complementaire 19 hours ago

Last reply by cor-el 13 hours ago

Slow download speeds in Firefox

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Not… (read more)

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Nothing else on my system is downloading/uploading at all, and it's only Firefox that seems to have this issue. If anyone has potential solutions, I'd love to hear them.

Asked by Kira 19 hours ago

Last reply by cor-el 14 hours ago

FireFox gets eroor code when I start it.

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all da… (read more)

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all day long. Why?

Asked by Nightowl 1 day ago

Last reply by cor-el 14 hours ago

Synchronizing only selected passwords to Firefox account

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchroni… (read more)

Hi, I have a question. Is it possible add a new feature to Firefox Sync that will allow user to synchronize only selected passwords? For example in Setting->Synchronize a new checkbox will appear on the list of elements to synchronize or it'll appear as a "subcheckbox" after user clicks "logins and passwords". After that user will be able to click a checkbox for every password separately.

Asked by raiton7 19 hours ago

Last reply by cor-el 15 hours ago

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 1 week ago

Last reply by cor-el 15 hours ago

error message

Secure Connection Failed An error occurred during a connection to www.consumercellular.com. Cannot communicate securely with peer: no common encryption algorithm(s). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to www.consumercellular.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by civersonmpls 18 hours ago

Last reply by cor-el 15 hours ago

Firefox not loading some internet pages

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is st… (read more)

Firefox is having trouble loading certain pages, including with Facebook messenger but also a bunch of other sites. It'll just stop loading despite that the address is still in the toolbar and the screen is still white. If I refresh a few times, maybe go to a different part of the same website and navigate from there, I do always manage to get there, but not sure what the problem is. This problem is new this week, and I think came from either switching internet providers earlier this week or trying out "Hopin" the next day, a video conferencing platform that my computer/internet totally couldn't handle. (I didn't notice the problems before trying Hopin but perhaps I didn't notice that first day.)

I have cleared my cache and cookies, and have also tried (following the advice of another answer on the same issue) renaming the Firefox program folder and installing Firefox again. I'm on Windows 10, 64-bit HP laptop. My extensions are uBlock Origin, Privacy Badger, Malwarebytes, Honey, Facebook Container, and Colour -- but all of these I had long before this issue started.

Asked by FrancesKoz 19 hours ago

Last reply by FredMcD 16 hours ago

My website does not load properly on Mozilla Browser.

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes… (read more)

Hey, I have a custom build website, I do make changes consistently, But these changes aren't showing properly on firefox immediately. But on other browsers, these changes are shown immediately. Also the website few sections does not load well on this browser. I want to the website to load properly on every browser, as Mozilla has a good number of users too. here is my Yourdetail website link so if you can check if there is a problem there. Or is there any problem at my end

Asked by ehsanch80 19 hours ago

Last reply by cor-el 18 hours ago

Security concerns

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal ba… (read more)

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal bank !

Asked by tommorin 1 day ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 18 hours ago