Firefox Support Forum

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

PC off for 8 months. Trying to log into Yahoo mail, FF causing a looping situation. Enter user name, password, go to IPhone to verify but instead of then going to mail it loops back to user name. Tried MS Edge and it logged in successfully. Deleted cookies, history etc. No matter how many times I enter user name, password and go to phone to verify it just loops back to login at user name.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

When I open a new browser and start to type www in the URL firefox auto suggests youtube.com instead of google.com. This is something that has just started with the new update. My previous version auto suggested google.com when I typed www into the URL. How do I get that back? I don't want to turn off the suggestion feature I just want it to default to google.

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

I get phone notifications that a streamer is live but when I go to their page on Twitch on my laptop, I see them as offline (screen shot).

I've tried clearing cache and cookies and do not currently have any pluggins that affect Twitch.

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Hello,

When I use the Bookmark wizard to import my bookmarks from Opera to Firefox, only my bookmarks bar is transfered. That's only ~350 of my thousands of bookmarks. How do I get the rest of them to import?

Thank you for your help, -Cinturon Candena

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.

GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect

set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly

      2. GET https://www.mywebsite.com/otherapplication/redirect

          Set-cookie: mycookie: value

          Host: www.mywebsite.com

In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium

I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.

Any ideas on what we could be dealing with? Any help would be greatly appreciated.

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

Greetings everyone,

I have 8gb of RAM installed on my laptop running Windows 10 Pro.

However, I'm always running out of RAM because Firefox is using almost all of it.

I'm unable to open any other App while I have Firefox running because there just isn't any RAM available. :( :( :( :( :(

I'm constantly trying to close tabs and windows, but I just wanted to know if there was another solution?

I've used other web browsers that have a "sleep tab" feature where the tab will use very little RAM if the user hasn't accessed it for about 15 seconds to 1minute.

What else can I do?

Thank you for any help!

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking