Main Facebook page not loading properly, but login page works and it does work in incognito mode.

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when lo… (read more)

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when logged in, its just plain blank. Did try logging in on incognito mode and it works as it should be. Can anyone help?

Asked by verserkis 6 days ago

Last reply by christopherwhite597 4 days ago

There is no indication of progress while a webpage is downloading. We only get an icon when the process is done.

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the … (read more)

There is no indication of progress while a webpage is downloading. I'm looking for something like the rotating hour glass, or a rotating circle of dots. Only when the process is done do we get the page's icon on the tab. As it is, I never know if my request to open a webpage is working or if the computer has locked up. It must have changed with the latest update because, although I can't remember exactly how Firefox previously indicated loading in progress, I instantly noticed the LACK of it as soon as I booted up the newest version.

Thank you.

Asked by back2ack 5 days ago

Last reply by cor-el 5 days ago

firefox closing itself randomly

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the … (read more)

The firefox browser has been closing itself recently, quite often aswell(2 times a day minimum). No crash reports, nothing like that afterwards either. when i reopen the browser it continues where i left off. i use the duckdugo extention if that may play a role in it.

Any ideas?

All the best!

Asked by rovassel 5 days ago

Last reply by Niko Koppenberg 4 days ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 4 days ago

Last reply by cor-el 4 days ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 2 days ago

Last reply by philipp 1 day ago

Older versions of extensions?

My old PC died, luckily, I had a new (secondhand) one ready to go. I am using a pre-quantum version of Firefox. Where can I get legacy versions of extensions that I need?… (read more)

My old PC died, luckily, I had a new (secondhand) one ready to go.

I am using a pre-quantum version of Firefox.

Where can I get legacy versions of extensions that I need?

Yes, they've all been updated and maintained, but, there are several whose functions are severaly depreciated - including one where I would now have to actually PAY MONEY to do what I used to be able to do with ease on the legacy version.

Urgently seeking legacy versions that all worked fine before my old PC hit the dust last week.

Asked by janglymark1 5 months ago

Last reply by FredMcD 5 months ago

I'm trying to sync my account but I need a code and I can't access my e-mail

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account … (read more)

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

Asked by mellamoyeison 5 months ago

Last reply by Tommy 5 months ago

New change?? No longer different PDF handling for in-browser vs. Download panela

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I open… (read more)

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I opened the PDF from the Downloads panel, it would open in my preferred 3rd party app. This was desired and worked perfectly.

But this seems to have changed! I either have to commit to the built-in always, or an external app always, irrespective of whether I am opening from a browser link or the download panel.

This is a terrible behavior. FF should open PDFs in the download handler (like ALL other file types there) with the OS's preferred PDF handler, which, in my case, is not FF's built-in Viewer.

If open a PDF in the built-in Viewer and save it from there, why would I want to re-open it in the built-in PDF viewer when opening from the download panel?

FF's built-in Viewer is great for a quick view of a PDF, I quite like it. But if I take the time to save it, I typically want more advanced functionality, like highlighting, filling in forms, etc. It worked perfectly before, please revert and stop fixing things that aren't broken. Or at least differentiate between the download panel and website links. Is there any hope in submitting a bug report?

Asked by vexware 3 months ago

Last reply by jscher2000 3 weeks ago

Firefox using a ridiculous amount of RAM, error message "A page is slowing down your browser..." et cetera.

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to… (read more)

I asked this previously on Twitter and after the fixes suggested didn't work (at least not permanently), support on Twitter sent me here. (Would have been nice for you to determine the appropriate forum and topic rather than me having to do it, by the way, "AT").

I am still getting a dragging slow Firefox using what seems like an inordinate amount of memory (though I could be wrong, check the images). My first message to support included the first image with the comment: "Yes, I've already refreshed Firefox. Yes, I've cleared my cache. Yes, I've removed all of my extensions/add-ons, though I need them back now." I then followed the instructions to try "disabling Firefox Hardware Acceleration and deleting content-prefs.sqlite".

Deleting sqlite and disabling FHA seemed to work for a while but a) is there a script I can run to auto-delete the content-prefs.sqlite daily so I can depend on your browser. And more pressing, b)second image memory usage.

Any help is appreciated. Thank you in advance.

DB

Asked by dpadraigbrown 2 months ago

Last reply by FredMcD 2 months ago

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (read more)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

Asked by barbara.stein1 1 month ago

Last reply by cor-el 1 month ago

Firefox wants me to load Flash player from an odd URL

Viewing a national newspaper site today, Firefox popped up an odd message Continue to installation of Flash player. It then loads (tries) https://performintenselyquickapp… (read more)

Viewing a national newspaper site today, Firefox popped up an odd message Continue to installation of Flash player. It then loads (tries) https://performintenselyquickapplication.icu and an ID string. I think I can run Flash already on my browser so why do I have to do this?

The URL worries me, it may be genuine but would like confirmation it is. As mentioned I can already see/use Flash so why the message?

Search for https://performintenselyquickapplication.icu returns nothing other than an Alexa position. Thanks in advance. McP/

Asked by RobMcP 1 month ago

Last reply by cor-el 1 month ago

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 month ago

Last reply by sites 2 weeks ago

I lose open tabs and pinned tabs if I close the basic FF window first (for example, the private window remains active)

hi FF lose all open and pinned tabs if I close the basic FF window first (for example, the private window or other window remains active) Can anything be done about it? … (read more)

hi

FF lose all open and pinned tabs if I close the basic FF window first (for example, the private window or other window remains active)

Can anything be done about it? Manually re-creating all (more than few) pinned and lost tabs takes a really long time :(

Piotrek

Asked by myszoor 1 week ago

Last reply by cor-el 6 days ago

Edge starts unallowed

Free YouTube to MP3 Converter starts Microsoft Edge although Firefox is defined as Browser. Only an Uninstall of Microsoft Edge ends that behaviour. But after next update… (read more)

Free YouTube to MP3 Converter starts Microsoft Edge although Firefox is defined as Browser. Only an Uninstall of Microsoft Edge ends that behaviour. But after next update Edge is again installed and again Edge is started, what I don't want. Have you the possibility to avoid that? I don't know, where that behaviour can be ended.

Asked by wolfgang_quartz 1 week ago

Last reply by AliceWyman 6 days ago

I am unable to use the static site of m.facebook.com since 15/10/2020

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox… (read more)

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox. Why it's happening at Firefox?

Asked by alsadimdpromi83 1 week ago

Last reply by FredMcD 1 week ago