Firefox Community Forum

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on.

Please help thank you john

More frequently than I care to admit, I seem to close FF instances which I don't want to close (such as my connection to Whatsapp). I then miss important replies or questions. Of course I can reach out to 'History' and try to find the closed Tab or Window... But that takes time.

I'd suggest adding/removing a 'protection' flag to a tab (eg. on right-clicking), so that, on trying to close the tab, or close the window containing the tab, I get a warning...

I've had the icons change position since 2 hours ago. I use my keyboard (the arrow keys) to use the search engines that I want to. I want to change it back, how do I do it?

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

Hello,

I have old 15 year old mac el capitan -10.11.r with outdated firefox 78.15.0esr 64-bit.... in perfect condition. Unfortunately I can not make updates on browser anymore. Online banking websites does not allow me to use this outdated browser. Would you be so kind to make even paid update for me? Or at least let me know what settings I should change under about:config

Waiting to hear from you! [edited email from public]

In daily work tasks, I end up with a large number of windows and tabs open. I am wondering if this is not adding to my extremely slow recovery of frozen tabs and windows and MANY instances of "Non-Responsive" everyday. Firefox is set to allow multiple processes, naturally, but I'm looking for ways to ease the pain here. If I disable Multiple Processes in Firefox v138.0.1, will I have problems running, for example, 5 windows with a total of 30 tabs spread across those Windows? (God knows I don't wanna have to grow up and actually manage the things I open up for stuff.) In addition, I am running Canva, sometimes Paint 3D, and Office 2021 concurrently. An associated question........in this most recent Firefox, how do I run Multiple processes, but limit the number of them to 5, for example? There used to be a setting in Firefox to do that, but I can't find it. I'm working with Windows 11-v24H2 on a Dell Inspiron 17 with an Intel Core i7-8550U CPU (about 7 years old) and 16Gb of Ram.........and sometimes I fall asleep waiting for many tabs, windows, and instances of Office 2021 to come back to work (I'm thinking they signed a Union deal, and didn't tell me about it.).

This has been going on and getting progressively worse for about 3-4 months.

Advice? Suggestions? I'd be truly grateful for any ideas you got.

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

In firefox, an extension no longer appears in the toolbar. It used to. Therefore I can no longer log in into that extension nor can I restore it to the toolbar. My version Firefox 138.03 64-bit. The extension is Phantom version 25.16.0

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.

Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

There is no way I can make my FF into a default browser and showing some old exe files from old FF's leaves me with no comprehension to do anything. I follow the three steps properly ending with the FF icon in the browser box. That does nothing - unless I need to acknowledge its done, but where do I do that?

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The location is always on the Top Right corner of the display. I have all notifications and web push blocked in Firefox preferences. System is Mac, OS 12.1