Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 2 days ago

Last reply by infodog 14 hours ago

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 1 day ago

Last reply by Wally 1 day ago

Configure close button for tabs in macOS at the left like Safari web browser

In macOS close buttons are located always at left side. Is there an option to move or change close button to the left? Instead of having it to the right like in windows. … (read more)

In macOS close buttons are located always at left side. Is there an option to move or change close button to the left? Instead of having it to the right like in windows.

Asked by cagoscra 5 days ago

Partial crash recovery of Firefox Windows and tabs

I had a partial crash of Firefox browser where some windows with multiple tabs closed. I believe it was caused by my processor overheating. After correcting my processo… (read more)

I had a partial crash of Firefox browser where some windows with multiple tabs closed. I believe it was caused by my processor overheating. After correcting my processor overheating issue and restarting, the remaining windows that were open before the reboot restored as the previous session but the windows and tabs that crashed did not recover. Would those be backed up anywhere?

Asked by maier.orders 5 days ago

Page displayed upon reopening Firefox

I have a habit of keeping a number of pages open to return to under iPhone iOS Firefox. I also generally keep one “current” page open, usually a DuckDuckGo search page, w… (read more)

I have a habit of keeping a number of pages open to return to under iPhone iOS Firefox. I also generally keep one “current” page open, usually a DuckDuckGo search page, when I close the app, expecting it to come up again immediately when I reopen it. For the past couple of weeks however, reopening Firefox blasts me about 10 miles up into one of my “saved” pages, instead of my “current” one. Why? Why won’t Firefox remember my current page after years of doing so just fine?

Asked by pqritter 5 days ago

Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (read more)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 5 days ago

Last reply by artlawrence 4 days ago

Firefox has become very slow since two weeks.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 1 day ago

"Recommended by Pocket" won't stay toggled off when I restart Firefox.

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on th… (read more)

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on the new tab page. It does not stay toggled off on its own when I next boot Windows. I always completely shut my computer down.

Asked by amketch 5 days ago

Last reply by amketch 4 days ago

Unable to Auto Open .SAP Files in Firefox Browser 98

Hello Team , We are facing following issues with Firefox 98.0.2: 1. While users are accessing .SAP file earlier in Firefox 95 version , it auto - opens up directly in … (read more)

Hello Team , We are facing following issues with Firefox 98.0.2:

1. While users are accessing .SAP file earlier in Firefox 95 version , it auto - opens up directly in SAP GUI application , but in 98 Firefox Version whenever users are clicking on .SAP file ( user are accessing .SAP files from an intranet website ) it does not opens up directly in SAP GUI , its only downloading it . In order to auto-open the file , from download section in Firefox user need to right click on .sap file and select --> "Always Open Similar Files". (attached screenshot for your reference) . Please guide me how we can automate this step with Firefox silent installation .

2. I will also need help in automating , deleting Firefox taskbar shortcut during Firefox uninstallation and creating Firefox shortcut during firefox installation .

Asked by biswajit.dey1332 1 day ago

firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html… (read more)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Asked by Fraidy 5 days ago

Last reply by Fraidy 1 day ago

Can Sync end up out of sync?

I have a spare computer I don't use frequently, but which has a synced Firefox installation on it. I am concerned that as I add and remove bookmarks, it will get further … (read more)

I have a spare computer I don't use frequently, but which has a synced Firefox installation on it.

I am concerned that as I add and remove bookmarks, it will get further behind and, when it is reconnected, will cause deleted bookmarks to reappear or new bookmarks to disappear. Alternately I'm concerned that the change queue might exceed some size and cause sync to generally fail across my devices. My tablet got "stuck in the past" once and couldn't send or receive new bookmarks despite Sync seemingly working and connected, so I'm worried that perhaps that's what happened already.

On the other hand, if I were to remove that device from Sync, what happens if I were to add it back to Sync?

...If I deleted its bookmarks during or after disconnecting it? I feel like this might cause the bookmarks on my other devices to get deleted too.

...If I don't delete its bookmarks? I feel like this might cause any bookmarks I deleted in the interim to reappear.

Also, is there a maximum size to Sync? I have several thousand bookmarks.

Asked by CallMeSteve 5 days ago

lost saved logins

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all sa… (read more)

hello i was using firefox browser but recently from past 4 to 5 days i have facing an issue of crash firefox browser and then today i troubleshoot and i am shocked all saved logins are lost can i get back my saved login now please tell me i am worried about it

Asked by haseebaslam474 1 day ago

Paramountplus videos will no longer play using firefox.

I have been watching videos on paramountplus through firefox for over a year. Last week, they stopped playing at all. I can navigate the paramounplus website just fine an… (read more)

I have been watching videos on paramountplus through firefox for over a year. Last week, they stopped playing at all. I can navigate the paramounplus website just fine and I am not getting any error messages, the videos simply don't start when i hit play. I spoke with support at paramountplus and they said it was because I wasn't using chrome as my browser. I did download chrome (reluctantly) with the agent on the phone and the videos played just fine. I have not made any adjustments to my computer or installed any new programing. Everything is exactly as it was when the videos were playing fine through firefox. Any ideas?

Asked by steviemac88 1 day ago

Facebook Search not working properly

Hi, When I type a search query into the address bar on any Facebook Group and press enter nothing happens. I need to try 2-3 times (sometimes more). I've tried clearing c… (read more)

Hi,

When I type a search query into the address bar on any Facebook Group and press enter nothing happens. I need to try 2-3 times (sometimes more).

I've tried clearing cache, removing all data, program files, re-installed, but this didn't make any difference. Same on Firefox Developer. Microsoft Edge works.

Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.70 GHz Installed RAM: 8,00 GB Edition: Windows 10 Home Single Language OS build 19043.1766

Firefox version 102.0 (although this has been happening for months)

Asked by kyle30 1 day ago

Map Icons

The Historic Houses Association (www.historichouses.org) site has an option to show a map of interesting places. When I view this map in Firefox on Android or Windows 11… (read more)

The Historic Houses Association (www.historichouses.org) site has an option to show a map of interesting places. When I view this map in Firefox on Android or Windows 11, the icons show up correctly. For instance in the example map, next to Lincoln. In Android/Windows the icon shows a small castle in a drop pin while here in a Linux desktop it just shows a cross hatched box. The link to the web page still works. The roads in the Android/Windows versions correctly show A1, A46 etc. But here in Linux, you can just make out the road numbers behind the vertical hatching. Over a long period I have seen this has occur on a number of sites but I think that the maps are probably (cannot prove it) Mapbox/OpenStreetMap. But when I look at OpenStreeMap it self, the Road Numbers are fine and when I add a layer involving tags, they show as normal.

I know I could address this inquiry HHA but they will simply say 'they do not support Linux'. The site works in other environments so why not Linux? Also, as I have said, it has occurred on other sites in the past (though I must admit I cannot remember which ones and when - I tried a few while writing this support request) Is it likely that the web pages are being downloaded with a catalogue of Icons but this fails in the Linux version of Firefox? Would this account for the road numbers being corrupted as well?

The PC is running a fairly new (last 10 days) installation of Linux Manjaro with Mate desktop. However, this has been happening for some time (a couple of years) during which time, I have used Linux Mint, Debian and Manjaro, with Mate and Gnome desktops. Firefox is used as provided by Linux Manjaro, including Noscript and Adblocker - I have tried viewing this page with both disabled. The only changes I have made to Firefox settings is to enable 'when you open a link .... switch to it immediately', 'search for text when you start typing' and set 'browser.tabs.closeWindowWithLastTab' to false.

I have put up with the problem because it only affects me, however I am about to load Linux Manjaro on to computers for other less computer literate/tolerant people who will be using similar maps. It would help them if I could get a fix.

Thanks for your time

Asked by clod 4 days ago

Last reply by clod 4 days ago

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is b… (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye 1 day ago

Last reply by Hawkeye 12 hours ago

filter for new bookmarks

Is there a way to add new bookmarks to a specific folder if they fulfill some rules (similar to thunderbird filters) e.g. all newly added youtube links added to the folde… (read more)

Is there a way to add new bookmarks to a specific folder if they fulfill some rules (similar to thunderbird filters)

e.g. all newly added youtube links added to the folder youtube

Asked by randomnumber48499 1 day ago

Video Play

Hi I have a problem playing videos available on skynews.com.au where the white rotating dots within the black circle just keep rotating and loading does not occur. I assu… (read more)

Hi I have a problem playing videos available on skynews.com.au where the white rotating dots within the black circle just keep rotating and loading does not occur. I assume this to be a result of a setting problem because it does not occur on another browser on my desktop computer.

Any advice?

Cheers Peter Meade

Asked by pmeade49 1 day ago