Firefox Support Forum

Hi, I'm having login issues on a website. I use Firefox for my browser. I have a couple of add-ons and VPN. I have disabled them but it still does not work. I have tried Safari with no VPN and no joy there either. I have cleared all cookies, cache history, put tracking protection at standard and cleared cookies from the Profile Folder (read the article on Mozilla about this issue). I have taken Firewall off Mac and tried it withiut VPN. Still nothing. I have checked my ipad without vpn. I can login on that on Firefox (without vpn) but I want to use my macbook if possible.

It's strange because I managed to log in on the website first time no problem and then I logged out and back in again and it wouldn't accept the password change. it's for a course and the people organising it have reset the initial password again but I still can't log in (they can do it with my username as they have sent me a video showing me they can and saying that it must be my end).

I have previously had a login problem with another website with a 403 error but that works without vpn. This doesn't.

Any help would be greatly appreciated.

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

I can't log in to my nytimes.com account on firefox anymore. Desperately seeking help - nytimes log in on chrome works with no probs.

Everything was fine till today. Smarkets website looks like crap and only this one. What's interesting, it looks all right when I untick allow pages to use their own fonts button. That's strange. Unfortunately, the rest of website do not look good. I cannot use Smarkets anymore as this is just unreadable. Please compare the same website open i FF and Chrome.

Hello everyone. I created this account just to ask about this issue. About a week ago, Firefox stopped working. Completely. All pages would come up blank, even my own add-ons and bookmarks. The settings page was blank as well. I tried refreshing Firefox to no avail. I uninstalled and reinstalled, nothing. I even booted it in Safe Mode, and webpages wouldn't load. What is going on? Help would be greatly appreciated, but keep in mind I have little technical knowledge.

I attached a picture of me trying to load YouTube in Safe Mode.

I had to refresh my firefox browser. After that on the firefox new tabs page there is no possibility to show recommended articles by pocket any more.

I can not fix it. There is no possibility to switch it on in the options -> home settings.

There is not any checkbox for "recommended articles by pocket" any more.

How can I fix this?

I have my Instagram tab pinned, as well as my Facebook Messenger tab, and every time I start Firefox, the Instagram tab is not pinned anymore. Yet, the Messenger tab is still pinned.

Is this a bug or a feature of the Facebook Container? I assume a bug since it only happens to my Instagram Tab.

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my bookmarks, etc., so I tried to add them by calling up the site and pressing Control+D, clicking on the star, etc. Nothing worked. Then I tried to add "Top Sites" to the opening page of the browser, putting in the name and URL. That didn't work either. Then I went to look at the suggestions on the Mozilla site as to what to do, either to allow the current version of Firefox to accept Top Sites & Bookmarks, or to reinsert the Old Firefox Data. I found the relevant pages but could make no sense of them. The recommendations are infinitely beyond my computer capacities, but even the simplest suggestions, like 'open the Old Firefox Data folder, highlight the items contained therein, right click, and press Copy' were unhelpful, since when I right-clicked, the menu that came up didn't include "Copy." Should I uninstall Firefox and download anew? I'm using Windows 7 and Firefox of approximately the same vintage. (Alas) I am also of a generation that remembers when electric typewriters were the big new thing, so I'm going to need very very simple instructions. . . . Many thanks, DKS

I can launch the same PDF from Google Chrome, IE or Firefox from another computer and it works perfectly fine. Whenever we try and launch the PDF Document it will say "There is not Sufficient Memory to complete the action you requested", When we click on the PDF a Prompt comes up to choose what we want todo with the file "Download, Open in Fire Fox or Open in Adobe Reader" we're choosing Open in Adobe Reader and then it throws the error. We do the same thing in Google Chrome or IE and it opens in Adobe without any issues.

What I've done: Re-installed x86.0 Installed an Older version x84.02 Cleared Windows Temp Files from Local App Data Paging File has plenty of space, it has more than what is recommended

Today I tried to update Firefox through the Help/About Firefox dialog. The update from 85 to 86 appeared to go fine. I got the Click to Restart Firefox and complete Update button, and the application restarted when I clicked the button. However, opening the Help/About Firefox dialog again displays the message "Firefox is being updated by another instance". It is not, so it appears that this update has not completed correctly, and, in this state, I suspect that further updates won't work either. Has anyone else seen this issue?

Hi, FF Community,

It seems that almost every time I change to another screen, I get the "FF is not your current browser, would you like to make FF your ...."

I suspect that Microsoft Edge s the culprit, but but what ever I try to remove Edge from my computer, nothing works.

Does anyone have a fix for this maddening problem?

Please note, that I am not a computer whiz, so esoteric terminology leaves me scratching my head with a hind foot.

I have triple checked my computer for a virus, and it is clean.

Thank you, Nick M.

Firefox has an option where you can see and copy saved passwords. is there any chance that i can block this or hide it. just a way that i can prevent people from seeing my saved passwords. thank you.

Hi, realise this is not probably a Firefox issue,but would appreciate any advice. Of late when i select "Copy" a photo sent to me via email ,it only copies as a thumbnail not the actual photo, it used to to copy ok but not now for some reason. My workaround is to select "Copy image as" which then opens up a droplist from MyPC,give it a name and it copies ok,but its a bit long winded .

On windows 7, since ff v85.x when opening a second, third, etc FF window, each time main window refreshes, focus changes from current child window to main window. It's very annoying, because news are updated every 5 minutes: (Page: www.lanacion.com.ar )

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

A recent Firefox update resulted in failure to bring up the Windows Live Mail New Mail Window when the Mail Icon is clicked in Windows 7. I looked in Options and see that WLM is the preferred mail app. How can this be fixed ?

Dan