Emojis on Facebook

I can only see 2 emojis on my Facebook items. I used to see 5 or 6 This is a recent problem I can see them all if I use another browser Why is this, and can you fix it? … (read more)

I can only see 2 emojis on my Facebook items. I used to see 5 or 6 This is a recent problem I can see them all if I use another browser Why is this, and can you fix it? I like Firefox.

Asked by kringen 2 days ago

Last reply by kringen 2 days ago

problem with deviant art password

This is what I got from the folks at deviantart.com 'S (DeviantArt) March 12, 2025 12:03 PM (UTC-07:00) Hey! Thanks for reaching out. It appears that there has been a… (read more)

This is what I got from the folks at deviantart.com

'S (DeviantArt) March 12, 2025 12:03 PM (UTC-07:00) Hey!

Thanks for reaching out.

It appears that there has been an update with the Firefox browser that may be affecting your autofill for logging in to different websites.

Please reach back out if you have any other questions that we can assist you with.

Best, S | DeviantArt'

Now, it seems to ONLY affect deviantart.com I can't get past entering my user name and when I do, by actually typing in my user name, it says the password is bad.

NOW, If I type over what shows as my user name, then it allows me to get to the password, if I type the password in over the dots, it lets me in.


Microsoft Edge works just fine with the saved passwords.


BUT I prefer to use Firefox Browser for nearly everything.

Asked by Gerry_D 5 days ago

Last reply by Gerry_D 5 days ago

Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (read more)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Asked by philpalma1 1 week ago

Last reply by philpalma1 1 day ago

Browser Will Not Upadate

Dear Firefox Support, My issue is with the browser I use 136.0.1 (64-bit). Select Help menu (Restart to update Firefox) I've preformed this task several times so far and … (read more)

Dear Firefox Support, My issue is with the browser I use 136.0.1 (64-bit). Select Help menu (Restart to update Firefox) I've preformed this task several times so far and I keep getting the something over as I click on Help menu. I restart the browser again however it is the same thing "Restart" again. What is my next step here?

Thank you, Dave 18 March 2025

Asked by Dave 5 days ago

Last reply by Dave 5 days ago

Safeway.com Search for Products Not Working

I have written you all now three times. I cannot use Safeway.com to order my groceries and have had this problem since October of last year. I have to use another brower,… (read more)

I have written you all now three times. I cannot use Safeway.com to order my groceries and have had this problem since October of last year. I have to use another brower, which I detest to make my orders. All of my preferences are on the safeway.com page but when I search, let's just say "eggs" it tells me that my spelling must be wrong or there are no items that match my search. Please please help me fix this. I have called Safeway.com 4 times and they say it is a Firefox issue. Thank you.

Asked by kjoyful 1 week ago

Last reply by kjoyful 6 days ago

Opening Outlook email

When I click on an email in the left-hand list column it now opens the email in an irritating pop-up window. Just started doing this annoying this this past week. I DON… (read more)

When I click on an email in the left-hand list column it now opens the email in an irritating pop-up window. Just started doing this annoying this this past week. I DON'T want it to open the email up again--just want to read it in the right hand display screen. How can I stop this extremenly annoying thing from happening. Never did it before. Don't need it. Extra work. Just want to see the list on left, message on right and NOT pop up into new separate window. Can you tell me how to get rid of this unwanted 'feature?'

Asked by laura.donnelly 5 days ago

Last reply by laura.donnelly 3 days ago

RE: Accessing Websites that don't work with FireFox

HI, there are certian websites that I can't use Firefox with. Its like I cant log in properly. Is a reason? Or do I need to fix my settings? I hate chrome. I don't want … (read more)

HI, there are certian websites that I can't use Firefox with. Its like I cant log in properly. Is a reason? Or do I need to fix my settings? I hate chrome. I don't want to use it, but for some of these sites I have to. Is there something I can do?

Thank you, Michele

Asked by allmd01 3 days ago

Last reply by allmd01 2 days ago

iCloud Passwords extension for Firefox v136.0.1 x64, Windows 10 22H2 19045.5608

I have been using the iCloud Passwords extension successfully with MS Edge, but decided to switch back to Firefox as my default browser. Having requested and installed … (read more)

I have been using the iCloud Passwords extension successfully with MS Edge, but decided to switch back to Firefox as my default browser.

Having requested and installed the extension (v1.3.77.1), it shows as working in Firefox extensions management, and the icon appears in the toolbar, but a message is displayed when the icon is clicked, "Download iCloud for Windows to use iCloud Passwords".

The issue is that I already have iCloud for Windows installed and working, and iCloud Passwords working with Edge. It appears that Firefox cannot detect that iCloud for Windows is installed and working.

Please can you tell me if this can be resolved, and if so, how? Thank you.

Asked by SamSun 6 days ago

Last reply by SamSun 5 days ago

Cannot add shortcuts to Firefox home page and no rows are visible

Dear sir or madam, Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared a… (read more)

Dear sir or madam,

Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared and I can't restore or rebuild them.

Under settings, the homepage is set to show two rows of shortcuts but none are visible. I changed it to show more rows, closed & restarted FF, but no shortcuts appear. I then changed it to no rows, closed & restarted FF, then set it back to two rows, closed & restarted FF - still no rows. I've tried starting FF in troubleshoot mode, but to no avail. Looking through the Community Forums, I can't find anything that directly relates to my problem. In case this may help, I've had this problem once or twice before but I'm afraid I can't remember how it was resolved or if it was anything I stumbled upon that fixed it.

The environment is FF version 136.0.2 (64-bit) on an Acer Aspire E5 PC running Windows 10 Home, 64-bit, version 22H2, last updated 16 March 2025.

If you can offer any suggestion how I can resolve this and stop me pulling my hair out (in my case, it's an endangered species!), my remaining hair and I will be eternally grateful.

Yours faithfully, Peter Palmer

Asked by peter500 2 days ago

Last reply by peter500 1 day ago

bookmarks menu

using (file, edit, view) type page and would like to change the bookmarks dropdown menu i would like to get rid of: Bookmark current tab, seach bookmarks, bookmark all t… (read more)

using (file, edit, view) type page and would like to change the bookmarks dropdown menu i would like to get rid of: Bookmark current tab, seach bookmarks, bookmark all tabs and the separators i don't use tabs, i just open new windows if i can't delete them, would like to be able to move them to the bottom thank you

Asked by Zach Yates 1 week ago

Last reply by Zach Yates 6 days ago

Extension management is just fucking dumb.

Recently my AdBlocker extension in Firefox was disabled. At first I thought it was just a bug, but after I closed and restarted Firefox, it was still disabled, installing… (read more)

Recently my AdBlocker extension in Firefox was disabled. At first I thought it was just a bug, but after I closed and restarted Firefox, it was still disabled, installing various other ad blocking extensions was thwarted by Firefox claiming these extensions are corrupt! I tried other approaches, including installing from github and from third party extension library; all are stopped by Firefox. I checked Firefox update, it claims that the latest version I can upgrade to is v127 (I'm using v126), so I think it's not due to Firefox not up to date. I spent a lot of time figuring these out, most pointing to Firefox banning Chinese users from using ad blocking extensions. After all these frustrations, I updated Firefox to v127, thinking updating to the latest version won't hurt, and these extensions are still disabled, installing ad blocking extension is still not successful. But somehow I checked whether I'm using the latest version, and BAM, I can now upgrade to v136. After the update, all these problems were solved. IF ONLY Firefox can provide some useful info of why my extension is now disabled, and why installing extensions are not successful, it would save me a lot of time and trouble. You dumb lazy people!

Asked by lionheartwon 1 day ago

Last reply by lionheartwon 1 day ago

Firefox Download Save & Retrieve Folders

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save … (read more)

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save location, both of those folders present as being empty when in fact they both have numerous files/directories. Even if I try to save in "+ Other Locations", those locations are limited to the same as presented in the 'Browse' window of Home, Desktop, Documents and Downloads. Only the Downloads folder displays correctly.

Also as a result of this limited save location, I can only retrieve a file from the Downloads folder (the attached file was saved in my Documents folder but I had to move it to Downloads.

Why does the saving behavior behave like this?

Asked by Ronald Wilson 6 days ago

Last reply by Ronald Wilson 6 days ago

After switching language from English to Arabic and back, a line that appears to be related to Arabic remains on the blinking cursor symbol within web pages

I changed my language from Arabic and back, and now I see a little line attached to my cursor within all web pages that I visit, that I believe was added as a result of m… (read more)

I changed my language from Arabic and back, and now I see a little line attached to my cursor within all web pages that I visit, that I believe was added as a result of my language change to Arabic and then back. I have attached screenshots of what a normal cursor looks like vs what my cursor in firefox looks like now. I have not had this happen before today when I have switched between languages in the past. It looks normal within the Firefox address bar, but not within text boxes within web pages.

My current language settings are set to US English, but I keep the others as alternates to switch back and forth between.

Asked by mkanaly 4 days ago

Last reply by mkanaly 4 days ago

enumerateDevices() still doesn't work

Despite being listed as supported on: https://developer.mozilla.org/en-US/docs/Web/API/MediaDevices/enumerateDevices enumerateDevices() still only returns input devices.… (read more)

Despite being listed as supported on: https://developer.mozilla.org/en-US/docs/Web/API/MediaDevices/enumerateDevices

enumerateDevices() still only returns input devices. Running navigator.mediaDevices.enumerateDevices().then(devices => console.log(devices)); in the Firefox console only shows input devices while on Chrome it shows output devices.

I use a website that supports playing from multiple output devices so when receiving a phone call, your desktop speakers and your headset can ring at the same time. This works in Chrome but it doesn't in Firefox.

Asked by Jamie Taylor 4 days ago

Last reply by Jamie Taylor 4 days ago

Installing a new version of Firefox as a new install rather than upgrading my existing version.

I'd like to install the latest version of Firefox without overwriting or disabling my existing installed version. Is this possible? If so, how? Thanks … (read more)

I'd like to install the latest version of Firefox without overwriting or disabling my existing installed version.

Is this possible? If so, how?

Thanks

Asked by mozilla.20.browseruk 4 days ago

Last reply by mozilla.20.browseruk 4 days ago

Quick Find(/) disable setting

Can we get a setting that disable the Quick Find feature or at least its keyboard shortcut. It breaks keyboard shortcuts on multiple sites, as it is often used to select… (read more)

Can we get a setting that disable the Quick Find feature or at least its keyboard shortcut.

It breaks keyboard shortcuts on multiple sites, as it is often used to select the search bar(Youtube, Github, ...)

Asked by Daellhin 5 days ago

Last reply by Daellhin 4 days ago