"Restore bookmarks" from JSON not working in Firefox 84

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB… (read more)

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB JSON with over 100k bookmarks. The other is for casual use and has about 150 bookmarks.

When I try to restore bookmarks from JSON, it just sits on both machines. This is the first time this happened in about a decade of using Firefox. (I don't have the JSON files converted to HTML, but this should be working without doing that.)

Can someone kindly help? My line of work is hooked into my bookmarks in Firefox, and I can't seem to get them to reload into the browser.

Thank you in advance!

James

Asked by james_1 4 days ago

Last reply by james_1 2 days ago

Now that I have removed adobe flash player, videos will no longer play. What can I do...?

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. I am running W7 on this laptop (I do not know more than… (read more)

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

Asked by SHempsey 5 days ago

Last reply by SHempsey 3 days ago

taskbar hidden

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen. googling this provides no solutions. neither does another profile. apparently… (read more)

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

Asked by manhattanman 1 week ago

Last reply by manhattanman 2 days ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 week ago

Last reply by Zeina 4 days ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 weeks ago

Last reply by RemySecor 2 days ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 4 days ago

Last reply by HnLA 3 days ago

Cookies not clearing

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache … (read more)

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why?

Asked by Mace2 1 week ago

Last reply by Mace2 2 days ago

Forefox launches but only displays a blank page, can't load any pages or even settings/about:config

Hi all, I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navi… (read more)

Hi all,


I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navigating to about:config, it just sits on the blank page and doesn't react.

I've tried to reinstall the current version, the latest stable and the latest ESR with no change. I made sure to delete the following each time: C:\Program Files (x86)\*mozilla* C:\Program Files\*mozilla* C:\ProgramData\Mozilla C:\Users\Me\AppData\*\Mozilla Computer\HKLM\SOFTWARE\*mozilla*

Nobody knows of any recent changes to the workstation I've turned off AV Windows logs don't show anything Starting FF in safe mode does the exact same thing

Additionally I'm not allowed to take any screenshots or anything off it. :(

I highly appreciate any advice anyone has!

Asked by meshuggener 1 month ago

Last reply by meshuggener 4 days ago

Missing Bookmark Icons

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqli… (read more)

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Asked by Buster 1 week ago

Last reply by Buster 2 days ago

Suspicious email

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person… (read more)

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Asked by FFuserlongtime 4 days ago

Last reply by FFuserlongtime 2 days ago

Firefox keeps having unexpected crashes

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do … (read more)

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me?

https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114

Asked by Omar 1 day ago

Last reply by Omar 1 day ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 week ago

Last reply by Rhys 3 hours ago

An important Bookmark folder disappeared again!

I wanted to report that an important Bookmark folder disappeared again! I had reported it before and had to start a new Question to report it again. I was able to to fin… (read more)

I wanted to report that an important Bookmark folder disappeared again! I had reported it before and had to start a new Question to report it again. I was able to to find it again in an Exported Bookmarks file but it wastes my times and adds to my stress level. I certainly cannot explain why it has happened.

Asked by Wayne Carpenter 3 weeks ago

Last reply by Wayne Carpenter 4 days ago

Microphone Sensitivity is Low in Firefox

In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been us… (read more)

In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been using Google Meet for a long time, and I've never had any problems with it not working. Recently though, when I join a meeting using Firefox, nobody can hear me and it appears Firefox is not able to access my microphone. Here's what I've done to test:

1. Reviewed Windows 10 settings to make sure microphone input slider is up. 2. Checked other browsers, running Google Meet using Chrome works fine. (Note: everything was working before and I attempted to use Chrome to try out changing backgrounds. It seems like this is when my problems with Firefox began) 3. I've tested my microphone using https://www.onlinemictest.com/ initially it didn't appear to work, but if I tap on my laptop screen near the microphone I see lines showing activity, but it won't pick up voice. Using this same tool in Chrome works as expected. 4. I tested using Private Mode - Same results. 5. I tried clearing the startup cache - same results. 6. I tried using Safe Mode - same results. 7. Refreshed Firefox (using Troubleshooting Information screen (Refresh Firefox...)

I'm at the end of my rope trying to figure out what's going on, and why it only appears to be Firefox that's having a problem. Other apps like Zoom, and recording video using just the webcam on the computer also works fine.

Any help in getting this figured out would be appreciated. I try not to use Chrome if I don't have to, but switching to Chrome so I can join web meetings is a real pain.

Asked by david.rahija 1 week ago

Last reply by david.rahija 4 days ago

Selected Cookies

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-i… (read more)

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-in works fine with Chrome Thanks

Asked by Michael 3 days ago

Last reply by Michael 2 days ago

Certain Websites slow to load

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit) For about a week now a few websites are … (read more)

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit)


For about a week now a few websites are taking a long time to load on my 4 PCs (examples: ebay.com, walmart.com, pch.com). If I click the link on the search page it takes almost 30 sec to load, right click and open in a new tab same time, and open a new tab and type or paste address the same amount of time. Most other website open almost immediately.

The issue does not resolve in safe-mode or if I manually disable add-ons. I'm using the default theme.

All websites load without issue on Chrome and Edge.

Asked by Big Steve 1 week ago

Last reply by Big Steve 5 days ago

Government intrusion

Why are new tabs opening to the Federal Governments Cyber Security and Infrastructure Agency's rumor control page? Is my browsing information being shared with the Federa… (read more)

Why are new tabs opening to the Federal Governments Cyber Security and Infrastructure Agency's rumor control page? Is my browsing information being shared with the Federal Government?

Asked by idplumberboy 3 days ago

Last reply by idplumberboy 2 days ago

After clearing cache, exiting, and then re-opening firefox, cache is not empty?

Whenever I clear cache, exit firefox and then reopen, there is always a different amount of data in 'cached web content', like 55kb, or 27kb etc. Why is this? :) I wonder… (read more)

Whenever I clear cache, exit firefox and then reopen, there is always a different amount of data in 'cached web content', like 55kb, or 27kb etc.

Why is this? :)

I wondered if it was the firefox homepage storing data in the cache, but when I clear cache, and then open another firefox homepage, it shows 0kb.

Asked by MagicKitchen 1 week ago

Last reply by MagicKitchen 6 days ago