Sync not working

I am signed in on both my iPhone (26.0) and Mac (77.0.1 (64-bit)) but when clicking on my device in Send Tab to Device nothing happens. Also my bookmarks and history are … (read more)

I am signed in on both my iPhone (26.0) and Mac (77.0.1 (64-bit)) but when clicking on my device in Send Tab to Device nothing happens.

Also my bookmarks and history are not syncing up even after clicking sync on both devices.

Any ideas what is going on?

Asked by max48 3 days ago

Keyboard Shortcuts don't work on a mac.

Hello. I like to end my text conversations with this cute little fish: <{~~< But it's quite difficult to type on a desktop, so I made a shortcut to it in my mac OS,… (read more)

Hello. I like to end my text conversations with this cute little fish: <{~~< But it's quite difficult to type on a desktop, so I made a shortcut to it in my mac OS, by typing pf. It works everywhere on my machine but on firefox, which is my preferred browser for chatting, so it's the only time I really need to use it. It's a serious buzzkil, especially since it SHOULD WORK, but doesn't. Can anyone help? I'm on a brand new machine, with a brand new (June 29 2020) download of Firefox with the french canadian language pack installed (it didn't work before I put the language pack on either).

Thanks in advance.

Asked by Stormvyse 2 days ago

Firefox syncing as a new device

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new brow… (read more)

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new browser? I was using Firefox on my MacBook Pro with sync on, but after restarting my laptop, Firefox shows up as a new device syncing my account and I can see my previous browser's synced tabs as if that was a separate device. Sorry for rambling, anyone have a solution?

Asked by Mak 2 days ago

Firefox won't sync history/bookmarks - but will "Send tabs to device"

Hi, Sync well, won't! I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices. I've trie… (read more)

Hi, Sync well, won't!

I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices.

I've tried one of the Win10 on two networks.

I click Sync, and I get no error messages, but nothing happens. If I check the about:sync-log, I see the following:

Error log is as follows:

1593531177425 Sync.LogManager DEBUG Flushing file log 1593531177426 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1593531177436 Sync.LogManager DEBUG Log cleanup threshold time: 1592667177436 1593531177445 Sync.LogManager DEBUG Done deleting files. 1593531639260 FirefoxAccounts INFO Polling device commands. 1593531639261 Sync.Service DEBUG User-Agent: Firefox/77.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.79.0.20200602222727.desktop 1593531639261 Sync.Service INFO Starting sync at 2020-06-30 16:40:39 in browser session IlbH5FF_JT0T 1593531639261 Sync.Service DEBUG In sync: should login. 1593531639261 Sync.Service INFO User logged in successfully - verifying login. 1593531639262 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1593531639262 FirefoxAccounts DEBUG getOAuthToken enter 1593531639263 FirefoxAccounts TRACE getCachedToken returning cached token 1593531639263 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1593531639263 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1593531639263 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1593531639263 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1593531639263 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1593531639263 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1593531639266 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1593531639769 Sync.Resource DEBUG GET fail 401 https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections 1593531639769 Sync.Resource WARN GET request to https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections failed with status 401 1593531639770 Sync.Service WARN 401: login failed. 1593531639770 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1593531639770 Sync.BrowserIDManager INFO Getting keys 1593531639771 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1593531639771 FirefoxAccounts DEBUG enter getAssertion() 1593531639771 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1593531639771 FirefoxAccounts DEBUG getAssertionFromCert 1593531639772 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1593531639772 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1593531639772 Sync.BrowserIDManager DEBUG Getting a token using an Assertion 1593531639772 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1593531639772 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1593531639786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1593531639786 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1593531639786 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -786 1593531640290 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1593531640290 Services.Common.TokenServerClient DEBUG Got token response: 200 1593531640290 Services.Common.TokenServerClient DEBUG Successful token response 1593531640290 Sync.Status DEBUG Status.login: success.status_ok => success.login 1593531640290 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1593531640290 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.BrowserIDManager DEBUG Cluster value = https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1593531640290 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1593531640291 Sync.ErrorHandler ERROR Sync encountered a login error 1593531640291 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1593531640291 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1593531640292 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1593531640292 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1593531640293 Sync.Service DEBUG Not syncing: login returned false. 1593531640293 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Anyone got any idea?

Thanks,

Mike.

Asked by mikehealy74 1 day ago

Firefox Sync is not working / Firefox Sync nie działa

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane ur… (read more)

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane urządzenia są widoczne.

A few days ago synchronization in Firefox stopped working. Relogging and reinstalling the browser does not help. What could be the reason? All synced devices are visible.

Asked by Kasik 1 day ago

Twitch error #3000

I have been experiencing this type of error coming from twitch.tv for a couple of days, I am receiving this problem not the others. When I layer a livestreaming from my t… (read more)

I have been experiencing this type of error coming from twitch.tv for a couple of days, I am receiving this problem not the others. When I layer a livestreaming from my twitch.tv channel I get a screen with the error # 3000 that does not allow me to view my live broadcast, there is something that blocks my view if I try to access with other browsers I don't have probblemi, if other users use firefox not probblemi then with the few guides that are there are for chrome but none for firefox.

Asked by IroshI 6 days ago

Gmail always signs me out of every account

Gmail has, everytime, for 3 straight months, constantly and semi-quickly, signs me out of every gmail account with and without presenting error code #2005. This issue can… (read more)

Gmail has, everytime, for 3 straight months, constantly and semi-quickly, signs me out of every gmail account with and without presenting error code #2005. This issue can’t be caused by Google alone, because every Gmail account works perfectly on my roommate’s computer, on my smart phone and on my computer if I use Internet Explorer (which I haven't used for years). Yahoo mail, does interestingly, as will all other non-Gmail accounts, work flawlessly with Firefox. Perhaps the flaw is solely with Firefox when it handshakes with gmail's security protocol, because error code #2005 is what always pops up. Another error message says that Hangouts has not been signed in. And while I do have 2 phone numbers for two Gmail accounts, Gmail also signs me out of 4 other accounts that have no phone numbers.

Here's the list of troubleshooting steps attempted recently. If at all possible, I'd like to avoid resetting Firefox, unless I can see from your provision of the entire list of settings, what will be lost. Thank you, for your expert advice.

1. UPDATED BROWSER – DIDN’T WORK 2. REMOVED 25 VIRUSES – DIDN’T WORK 3. DISABLED ALL RECENTLY ADDED ADD-ONS – DIDN’T WORK 4. I’VE BEEN CLEARING HISTORY, COOKIES AND CACHE USING FIREFOX AND CC CLEANER DAILY AND FOR YEARS – DIDN’T WORK 5. USED CC CLEANER TO CLEAN UP REGISTRY – (EVERY COUPLE WEEKS FOR YEARS) – DIDN’T WORK 6. I REMOVED OVER 22 WINDOWS AND 1000 TABS – DIDN’T WORK 7. FIREFOX SETTINGS WAS JUST ALTERED TO CLOSE WITH CACHE AND COOKIES CLEANED OUT 8. I HAVE ALWAYS HAD WINDOWS SECURITY TURNED OFF – SO THAT’S NOT IT 9. I SIGNED INTO HANGOUTS FOR EACH OF 2 ACCOUNTS- STILL FAILS 10. It’s not the Windows software because Internet Explorer (which I hate using) works perfectly for days on end even after numerous sleep modes. 11. i Had this problem previously, but it mysteriously went away without troubleshooting anything that I can remember.

Asked by cvmenn 6 days ago

OpenGL and WebGL hardware acceleration not working on Debian Firefox with Intel 915GM

Dear Mozilla Supporters, I am having issues with OpenGL and WebGL support on an older 32 bit Pentium M machine using the latest Firefox 77.0.1 and Debian 10.4 on LXQt. - … (read more)

Dear Mozilla Supporters,

I am having issues with OpenGL and WebGL support on an older 32 bit Pentium M machine using the latest Firefox 77.0.1 and Debian 10.4 on LXQt. - GPU is Intel 915GM - kernel support is enabled - correct firmware and mesa drivers available for OpenGL 1.4, OpenGL ES 2.0 - X11 correctly initialises DRI and DRI2 with kms and SNA

Firefox about:support shows: - blacklisted OPenGL and WebGL with FEATURE_FAILURE_OPENGL_1 - WebGL 1 Driver Renderer WebGL creation failed:

  • Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_OPENGL_1
  • Exhausted GL driver options.

WebGL 2 Driver Renderer WebGL creation failed:

  • Refused to create WebGL2 context because of blacklist entry: FEATURE_FAILURE_OPENGL_1

HW_COMPOSITING blocked by env: Acceleration blocked by platform OPENGL_COMPOSITIFNG unavailable by default: Hardware compositing is disabled GPU_PROCESS unavailable by env: Hardware compositing is unavailable. WEBRENDER opt-in by default: WebRender is an opt-in feature WEBRENDER_QUALIFIED blacklisted by env: No qualified hardware WEBRENDER_COMPOSITOR disabled by default: Disabled by default blacklisted by env: Blacklisted by gfxInfo unavailable by runtime: No DirectComposition usage WEBRENDER_ANGLE opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT opt-in by default: WebRender DirectComposition is an opt-in feature OMTP broken by runtime: OMTP is not supported on 32-bit with <= 2 cores WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly

I tried many different Firefox config combinations with force_acceleration, as well as X11 with UXA, without success. I tested OpenGL support in native X11 with glxinfo and glxdemo, and hardware accelleration does work.

I believe this worked in the past without issues, I have been using the same machine on older Lubuntu and recently decided to upgrade to the latest Debian eqivalent.

Any ideas why Firefox does not see and use the OpenGL accelleration available in X11?

Asked by brainsurf 6 days ago

Surface Pro 3 - Virtual keyboard immediately closes on input control

New issue began today on Surface Pro 3. When in tablet mode with no keyboard attached, and changing focus to an input field - the virtual keyboard is initialized and imme… (read more)

New issue began today on Surface Pro 3. When in tablet mode with no keyboard attached, and changing focus to an input field - the virtual keyboard is initialized and immediately closes and does not restore the browser window to full screen. This is persistent behavior when I change focus to non-input areas and back to an input control.

This only happens in FF. Just applied Win 10 updates. Just restarted machine several times. Reviewed osk settings as per similar post and all are correct. Uninstalled and re-installed FF. Nothing evident in event viewer.

Anyone else encountering this?

Asked by kraig.smith 6 days ago

Printing of longer website still often not working - just one page printed

I thought having reported this problem long (I'd say years) ago - but still I have to use other browsers when I want to print many websites into a Pdf-file: Firefox creat… (read more)

I thought having reported this problem long (I'd say years) ago - but still I have to use other browsers when I want to print many websites into a Pdf-file: Firefox creates only one page. E. g. when checking files on virustotal.com I keep a Pdf-file with the results. This needs usually two or three pages - but firefox creates just one. If I zoom it down to 40 % everything fits in that single page. But I'd rather have a file which I don't have to zoom up before I am able to read the contents ... When I use e. g. Opera several pages are created

Asked by berndleutenecker 6 days ago

cant log in to the webpage using Firefox but can with my ipad

I went to log into a website that I have used in the past . I put my user name in and then when I put in the password it just hangs . I am able to log in using safari so … (read more)

I went to log into a website that I have used in the past . I put my user name in and then when I put in the password it just hangs . I am able to log in using safari so is there is a problem with the browser that I need to fix

Asked by suecotterell 6 days ago

Graphic Tablet Incompatible?

I recently bought a graphic tablet (https://www.trust.com/en/product/21794-panora-widescreen-graphic-tablet), and it works flawlessly outside of firefox. However, when ho… (read more)

I recently bought a graphic tablet (https://www.trust.com/en/product/21794-panora-widescreen-graphic-tablet), and it works flawlessly outside of firefox. However, when holding BigBlueButton lectuers, I need to use it within firefox, which doesn't seem to work. At first I thought it was an issue with BigBlueButton, but now I tried other websites (limnu, cocreate, etc.), and they all have the same problem:

Whenever I move the pen on my graphic tablet, only the first and last 'points' are recognized. Is there a way to increase firefox's refresh rate for mouse clicks? Or is there any other solution?

I'm using firefox 68.9.0esr, 64-bit on windows 10.

Asked by tablet 6 days ago

How do you disable the scrolll wheel click from going back to a previous site?

AGAIN, the scroll wheel has decided that it wants to go back in the history instead of actually going up and down as it is configured to do. mousewheel.default.action = 1… (read more)

AGAIN, the scroll wheel has decided that it wants to go back in the history instead of actually going up and down as it is configured to do.

mousewheel.default.action = 1 middlemouse.contentLoadURL = false

This is getting more and more annoying as it continues to happen!


Best Regards

Dave

Asked by Dave 6 days ago

opening a new tab, command line switch

Hi, so I have a program that uses "/run firefox http://name" which opens a new tab in Ff the new tab opens as the last tab on the right, and the new tab becomes the activ… (read more)

Hi,

so I have a program that uses "/run firefox http://name"

which opens a new tab in Ff

the new tab opens as the last tab on the right, and the new tab becomes the active window

1 - is it possible to have the new tab open just to the right of the current one 2 - can I keep the current tab as the active window?

thanks

Asked by quartz 6 days ago

Asking never to save a password

Firefox always asks whether I want to save passwords of websites I visit. In case of soem of my personal financial sites, I never want the password saved. In Options / Pr… (read more)

Firefox always asks whether I want to save passwords of websites I visit. In case of soem of my personal financial sites, I never want the password saved. In Options / Privacy & Security / Logins and Passwords, I have the box "Ask to save logins and passwords for websites" checked, but I list the sites I don't want saved in "Exceptions." Despite this, Firefox always asks, and each time I have to check "Never ask" again and again. Extremely annoying. What can I do to fix it? Thanks! Best regards, Gedeon

Asked by peterigedeon 5 days ago

Firefox for mac failing to install

Have new mac with catalina & installed Firefox browser ok last week. Now it's suddenly missing from apps folder !. Trying to re-install but keeps failing....download … (read more)

Have new mac with catalina & installed Firefox browser ok last week. Now it's suddenly missing from apps folder !. Trying to re-install but keeps failing....download 77.0.1.dmg ok. click & open creates small firefox icon & popup message instructing to drag the icon onto the Application folder icon in the dock. This causes the app store to open but with a message saying 'unable to connect to app store' when I close the message the app store is open but no sign of the firefox app. New download or reboot have no effect. What am I doing wrong? Regards Phil

Asked by Phil 5 days ago

When opening links when first opening firefox, it will open to a blank page.

Im a recent convert to firefox, and have been consistently running into an issue with opening websites and links just after opening firefox. The problem i am running int… (read more)

Im a recent convert to firefox, and have been consistently running into an issue with opening websites and links just after opening firefox.

The problem i am running into is when opening a link from the "newtab" page, it opens a blank page with no url. Additionally opening any links from external websites such as discord shows the same errors. It does appear to be reproducible, but only consistently with some websites (being twitter and reddit in my case)

https://cdn.discordapp.com/attachments/614952711426932737/726034229758132234/p9SKqFAPvE.gif See issue im having

I have uninstalled and reinstalled the normal firefox version, and have also tested it with the nightly builds. Did not fix the issue.

Asked by jaw12121 5 days ago

firefox 77.0.1 not working with some financial web sites

MACOS 10.15.5 with Firefox 77.0.1 I cannot access IRS.GOV, Chase.com and other financial sites, Safari working fine. It seems to be related to security things like loggi… (read more)

MACOS 10.15.5 with Firefox 77.0.1 I cannot access IRS.GOV, Chase.com and other financial sites, Safari working fine. It seems to be related to security things like logging in and accessing secured data not sure exactly what is happening.

Asked by janiceadele13 5 days ago