Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 6 days ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 2 days ago

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (read more)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 4 weeks ago

Last reply by Anne_Polster 2 days ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 2 weeks ago

Last reply by stefan.luik 4 days ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 1 week ago

Last reply by dicicc 5 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 4 days ago

Blocking automatic audio/video play stopped working, how do I fix??

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it … (read more)

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it but then I'm not expert tech-wise. Thank you!

Asked by jj 4 weeks ago

Last reply by jj 4 days ago

Default Container

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i wou… (read more)

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container.

Asked by bernie4 3 weeks ago

Last reply by bernie4 1 day ago

Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 1 month ago

Last reply by richard192 6 days ago

Sort YouTube playlists alphabetically in Firefox browser for Mac

Is there a way to sort YouTube playlists alphabetically in the Firefox browser on Mac OS? I can do it on my iPhone X using the YouTube app; but I normally use YouTube usi… (read more)

Is there a way to sort YouTube playlists alphabetically in the Firefox browser on Mac OS? I can do it on my iPhone X using the YouTube app; but I normally use YouTube using the Firefox browser on my MacBook Pro.

I'm using Firefox 86.0 on a MacBook Pro 13" early 2015 running Mac OS 10.14.6.

Asked by KT 6 days ago

Saved Logins - Same Username Different URLs Same Domain

Saved a Login for Username X on Domain abc.com But there is also a login for same Username X on a sub/folder/url at domain abc/admin/login If I try to edit the sa… (read more)

Saved a Login for Username X on Domain abc.com

But there is also a login for same Username X on a sub/folder/url at domain abc/admin/login

If I try to edit the saved loging to manually add ww.abc.com/admin/ ( user / password ) it says the user name already exists.

I want the username/saved login to be tied to the login page not only the domain?

Asked by paulg1333 1 week ago

Last reply by paulg1333 1 week ago

My active tab (in tab bar) displays incorrectly

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom … (read more)

The tab bar should distinguish the active tab (in part) by removing its bottom border. When I restart Firefox, the tab bar displays correctly but before long that bottom border of the active tab reappears. Changing to a different theme doesn't help. All I can think of is that perhaps I have too many add-ons or bookmarks installed. (I currently have just under 50 add-ons.) What can I do to keep that bottom border off the active tab?

Asked by Odin3 1 week ago

Last reply by Odin3 6 days ago

Themes

When I open Firefox, the theme selected/used last time is changed to the DARK THEME every time. When I go into settings, It shows my last theme selected as active. … (read more)

When I open Firefox, the theme selected/used last time is changed to the DARK THEME every time. When I go into settings, It shows my last theme selected as active.

Asked by Luv2bSly 6 days ago

How to save a screenshot without prompt ?

Recently i was watching a long video and i needed screenshots for future notes but whenever i press (Ctrl+Shift+S) a prompt appears all the time asking whether to save 'v… (read more)

Recently i was watching a long video and i needed screenshots for future notes but whenever i press (Ctrl+Shift+S) a prompt appears all the time asking whether to save 'visible' or 'full page' . Can i somehow make 'visible' default ,so that i don't have to select again and again as i have to take a lot of screenshots and also take the screenshots while the video still running ; i don't want to pause it every time and save a snap ?

Asked by hsrah69 6 days ago

Since update can't access a local IP address

Updated to Firefox 86.0. MacOS. If I now attempt to access my router using its local address (192.x.x.1) it simply doesn't happen. I've allowed pop-ups for the sign in… (read more)

Updated to Firefox 86.0. MacOS. If I now attempt to access my router using its local address (192.x.x.1) it simply doesn't happen. I've allowed pop-ups for the sign in window - although it never needed it before. Tried http and https. Also have a bookmark for it which no longer works. All I get is a blank tab, yet there's some endless communication happening according to Menu Meters Rx/Tx display. If I do the same as always using Safari I can log into the router exactly as I always have done. Why? What has been changed? What has Firefox blocked? Help please.

Asked by aka_pseudonym 6 days ago

LastPass auto logout ability lost with FF v86.

I have LastPass extension on FF v86. It will logout of LP if I close the browser. However if I leave my PC unattended for >10 minutes LP is supposed to auto log off.… (read more)

I have LastPass extension on FF v86. It will logout of LP if I close the browser.

However if I leave my PC unattended for >10 minutes LP is supposed to auto log off. I have checked the settings in LP and they are set correctly.

LP still functions as it should when using the Opera browser.

I have reinstalled the LP extension. No change.

Thank you, Parrott_head

Asked by Parrott_head 6 days ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 1 week ago

Last reply by laffitte 6 days ago

"86" Firefox to give us options about address bar or ability to replace it with add-on

I'm really beginning to wonder why I use Firefox. For years I've felt violently abused (it's not an exaggeration in my head) by the UI team who lord over it in a totalita… (read more)

I'm really beginning to wonder why I use Firefox. For years I've felt violently abused (it's not an exaggeration in my head) by the UI team who lord over it in a totalitarian way instead of just giving us options to not be constantly humiliated every day we use it.

The address bar has become my worst enemy lately. I keep staving off "86ing" Firefox from my life by editing the CSS this and that, when it worked just fine for years, but it changes and every time for the worse. How can we effectively get Firefox to give us options? Why are options so bad? Why do we not deserve options? I want to know how we can apply pressure on the institution to make FF usable again.

Here are a few examples, the last is the worst of them:

1) I want to have an X button on tabs, I just want to be able to delete a tab? Why can't I have an option for this? (I have to use crazy CSS script. Normal people don't go to that length. I would not adopt FF out of the box today.)

2) Many complain about the address bar that freaks out whenever you touch it. I want an option to disable that. (Again I have a CSS script that makes it act like normal productivity software. That's insane. Why can't we have an option to make the address bar behave like a normal HTML form element? I just want an option.)

3) As of FF 86 I can no longer use the address bar to perform searches. I've added the Search bar to my UI so I can do searches, but the browser still defaults to the address bar, so I have to click over to the Search bar. And if I use the address bar by accident, it laughs at me and refuses to process my search. I just want to be able to search with an address bar. I remember years ago having to remove the search bar because it would no longer search, but the address bar would search. My radical solution was to amputate the search bar. Now I'm in the complete opposite situation where the search bar searches but the address bar doesn't search. Again, I just want an option to be able to apply searches with my browser.

I just want an option for FF to not be aggressively hostile to me. It's not so simple as to ignore it. Every time you interact with the UI it's its own humiliation. It's a constant reminder of impotence. And questioning why do I subject myself to the whims of these people who're pulling my tail like I'm some monkey.

What the hell is wrong with Mozilla? Is is it still Mozilla? Why can't add-on people effectively address these problems if Mozilla won't? Why dictate how everything is, and then make everything unusable? Why?

How can we make our voices heard? Why can't Mozilla just kill FF if its goal seems to be to do that by making it unusable? Why not just close shop? Because some one will carry it on because it's open source? It really seems like someone wants FF to be unpopular. How else can we understand that it doesn't just give options? No even options in its crazy about:config system? Why am I in this masochistic relationship with FF? What's in it for FF?

Asked by mick-p 6 days ago

Last reply by mick-p 6 days ago