Restoring a saved profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. After repla… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop.

After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced. Because my favicons were not restored (a generic globe icon shows in their place instead), I'd like to load in my old saved profile and make that my default profile.

The problem: So I tried copying and pasting the saved profile ("bxfz7tby.default" ) back into the new Mozilla Roaming and Local profiles (e.g, into "C:\Users\,username>\AppData\Roaming\Mozilla\Firefox\Profiles\", but I can't get Firefox to access them. Instead, it only accesses the new profile it created.

I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice.

How can I restore my old backed up profile? And if I do restore it successfully, will that also restore my missing favicons?

Asked by blue_sky 1 week ago

Last reply by blue_sky 2 days ago

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 1 month ago

Last reply by dravafox 2 days ago

The sooner I sign in the web page becomes blank

If I clean install and don't sign in everything works fine but the sooner I sign in the web pages become blank I am talking about clean every tiny bit from the regedit.ex… (read more)

If I clean install and don't sign in everything works fine but the sooner I sign in the web pages become blank I am talking about clean every tiny bit from the regedit.exe my self manually. As long as I don't sign in everything is a charm but not after I sign in. The private mode works fine

Asked by scorpio_109 1 week ago

Last reply by scorpio_109 3 days ago

Firefox current version will not run my html code located on my PC

Current version of FF: I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic ht… (read more)

Current version of FF:

I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic html. I've tried to get the html code to run on my PC on this current FF browser and it just does not, nor are there any error codes. WHY?

My html has exactly the same opening and closing items as you can see in the book on html for "Dummies."

I need to see the code in operation so I can update to a new project I'm starting. What do I do?

If anyone wants to see my code, I'll gladly post it.

Thanks,

Pat

Asked by Patrick 3 days ago

Last reply by Patrick 1 day ago

Virtual Tours (included images) not loading in page

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, yo… (read more)

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, you see virtual tour but in backgroung show you is only gray background. Some elements you can view but image still not loading.

Can you tell me where the problem is? Console is nothing tell me.

This is link to virtual tour.

https://sb360.online/xkidqk?

In my browser this tour i exelent show me. Evrything is loading at my monitor. But in small groups clients this bug is showing.

This problem showing at version 79. In the earlier version, this problem does not exist.

Sorry for my english :)

Asked by arkadiusz.stencel 3 days ago

Last reply by arkadiusz.stencel 2 days ago

Problems Starting Firefox

I've been having frequent trouble starting Firefox for the past month or so. Sometimes I get the Windows error message that Firefox crashed and asks me to restart, check… (read more)

I've been having frequent trouble starting Firefox for the past month or so.

Sometimes I get the Windows error message that Firefox crashed and asks me to restart, check for problems, or debug the application.

Sometimes Firefox will open on a "New Tab" and fail to load my default home page (http://localhost/default.html). A dot on the left side of the tab cycles back and forth continually.

I'm using Windows 7 Home Edition with IIS installed.

Thank you.

Asked by joe125 2 days ago

Last reply by joe125 1 day ago

Unable to load Gmail after updating to 79.0 on Win 10

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but w… (read more)

After updating to Firefox 79.0 on August 10th, I am unable to load Gmail. When I try to go to Gmail by either 'gmail.com' or 'mail.google.com' the browser will load but will never take me off the current page and eventually stop without any error messages.

I have tried deleting all website cookies and data, reinitialize storage, clearing browser cache, disabling hardware acceleration and trying in safe mode. Deleting cookies and data fixed it for several hours but then it quickly stopped working again.

I've attempted to load Gmail on both Chrome and Edge and it worked fine on both of them.

Asked by JEScarani 2 days ago

Last reply by JEScarani 1 day ago

Can't Log In to FireFox Sync

Greetings, Recently I am unable to log in to FireFox Sync from my desktop. I am using an older version of FireFox so I am wondering if support for older versions of FireF… (read more)

Greetings,

Recently I am unable to log in to FireFox Sync from my desktop. I am using an older version of FireFox so I am wondering if support for older versions of FireFox was recently dropped? If this is the case where can I find details of what versions were dropped from FireFox Sync support.

Thanks!

Asked by StaticNoise 3 weeks ago

Last reply by StaticNoise 22 hours ago

Ebay Pages not loading/displaying correctly Please Help

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a scre… (read more)

While working with my listings on ebay all ebay pages just stopped displaying properly. I hope someone can solve this for me, can't live with out Firefox ! Here is a screen shot: ok that doesn't work... would be nice to be able to share that way  ;)

OK so my whole ebay pages display like this I can't do anything like sign in, browse, etc etc

Home Saved Motors Parts & Accessories

   All Parts & Accessories
   Car & Truck Parts
   Motorcycle Parts
   Automotive Tools & Supplies
   Apparel & Merchandise
   Motors Deals
   My Garage

Vehicles

   Cars & Trucks
   Classics
   Motorcycles
   Powersports
   RVs & Campers
   Trailers & Other Vehicles
   Boats

Fashion Top Categories

   Women's Clothing
   Women's Shoes
   Men's Clothing
   Men's Shoes

Asked by chunter2 1 week ago

Last reply by chunter2 10 hours ago

Menu Bar with a Unified Look Possible?

Firefox 78.1 ESR W7 Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would l… (read more)

Firefox 78.1 ESR W7

Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would look much better if the solid background were also transparent. Anyone have a .css or other solution?

Asked by click-click 1 week ago

Last reply by click-click 6 days ago

Firefox 79.0 blocks sites Google, Youtube

Hi! My system: Win7, FF79.0 32-bit, ru After updating from version 78.0.2, Google and Youtube sites stopped opening normally: After opening the browser everything work… (read more)

Hi!

My system: Win7, FF79.0 32-bit, ru

  1. After updating from version 78.0.2, Google and Youtube sites stopped opening normally:
  2. After opening the browser everything works fine.
  3. A few minutes later, errors about blocking downloads from Google resources appear in the console (gstatic, ytimg, google-analytics, googlevideo, etc.).

Reason: "CORS request did not succeed - Third-party request blocked: single source policy denies reading remote resource" or "CORS Failed". Also suggestions from Google in the search bar stop working.

  1. After a while, these sites stop opening at all.

Reason: "This error page has no error code in its security info" in the console on the page "Error establishing secure connection" (connection-not-secure).

Only restarting the browser helps. Disabling add-ons, resetting cache and cookies does not help. Downgrade to version 78.0.2 is not possible - the profile may crash :(

Please, help!

Asked by laticq 2 days ago

Last reply by laticq 2 days ago

LOGIN ISSUES WITH SPECIFIC SITE

When I try to login to my Edward Jones account on my PC, I enter my ID and Password and there's a popup that they need to text me a security code. When I click on "text … (read more)

When I try to login to my Edward Jones account on my PC, I enter my ID and Password and there's a popup that they need to text me a security code. When I click on "text me", I receive an error message and nothing happens. I can access my account via Internet Explorer (which doesn't ask for a security code). I can access my account on my iphone. I called Edward Jones and they said it was a Firefox issue. I have Windows 10. Anyone know how to fix this issue? I'm pretty tech-challenged, so if you have suggestions, I hope I understand!! :) Thanks!!

Asked by paulasrichard 3 days ago

Last reply by paulasrichard 3 days ago

Firefox will not run on Mac Catalina 10.15.6

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started… (read more)

I have used Firefox since before it was called Firefox. For the last 3 years I have been using it without problem on my 2017 iMac 27". Suddenly a few days ago I started getting this a message 'The application “Firefox.app” can’t be opened.' I have uninstalled, including removing all folders and files containing Firefox or Mozilla and reinstalled versions 75.0b9, 79.0 and 80.ob5. None of which worked. None will open in safe mode. However, if I boot my computer in safe mode, it works. Return to standard mode and nothing. I have followed every suggestion I can find on Firefox's site and Apple's site. It just plain doesn't work. I love Firefox, hate Safari and tolerate Chrome. I would appreciate some help.

Asked by Dan_Moss 4 days ago

Last reply by Dan_Moss 2 days ago

Firefox print preview is a lie.

Print preview shows a single page, which is totally appropriate for the content. It says "1 of 1" at the bottom. Click the print button, and it prints 2 pages. (No cha… (read more)

Print preview shows a single page, which is totally appropriate for the content. It says "1 of 1" at the bottom. Click the print button, and it prints 2 pages. (No changes done to formatting, selected printer or anything else.) The second page is completely unnecessary and consists only of a header line at the top, identical to the first page, and a footer at the bottom, which says "2 of 2" and the date and time.

'Print preview is NOT a preview' of what it actually is going to print and reformats the document without warning or permission.

Asked by john425 2 days ago

Last reply by john425 1 day ago

Access To Website Blocked on EBay

После чистой установки последней версии Firefox 79.0 я не могу зайти в свой аккаунт на Ebay. После ввода логина и пароля получаю сообщение: Access To Website Blocked . С … (read more)

После чистой установки последней версии Firefox 79.0 я не могу зайти в свой аккаунт на Ebay. После ввода логина и пароля получаю сообщение: Access To Website Blocked . С другими браузерами: Chrome, Opera, - такой проблемы нет. Дополнения не устанавливал, куки и кэш вычищены неоднократно после каждой попытки. OS: WIN7 64

Asked by alexterus 10 hours ago

Last reply by alexterus 6 hours ago

Preventing unwanted animations from playing

Certain URLs like https://smile.amazon.com/s?k=face+shield often include an advertising animation that can't be avoided or stopped. Or at least I haven't found a way. If… (read more)

Certain URLs like https://smile.amazon.com/s?k=face+shield often include an advertising animation that can't be avoided or stopped. Or at least I haven't found a way. If there is, I and a bunch of people I mentioned this to would like to know how. Am using FFox 79.0 64-bit on Windows 10.

Asked by ronks1 5 days ago

Last reply by ronks1 5 days ago

Can't scroll through Bookmarks Sidebar since last update

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly..… (read more)

Ever since the latest update to Firefox I can't scroll thru my Bookmarks Sidebar. When I try it does all kinds of random scrolling actions, flashing, scrolling randomly.....etc. It is a mess.

I have other software with sidebars that work fine.

Asked by rswojo 1 week ago

Last reply by rswojo 4 days ago

Ping Latency with Firefox

Hi, I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some d… (read more)

Hi,

I have had a really strange problem since working from home where i get broken calls with my softphone. To start with i put it down to my ISP/Router, but after some digging i noticed i am getting 400ms ping responses to my router at certain times of the day. All other devices on my network get <2ms ping responses. Reboot my surfacebook and pings go back to <5ms. After doing some testing i realised that it was Firefox causing the issues, soon as i close firefox, pings drop back to <2ms. Open firefox and work work on it for an hour or two and they creep back up to 400ms, close it and they drop. It's a test i have run multiple times as i didn't believe a browser would do this. Because i work in IT and i haven't reloaded my laptop for at least a year i thought i'd reload a fresh build of Windows...with just drivers and firefox....same problem. I have also run a stress test on the CPU / Memory to see if that had the same results, it doesn't.

Asked by kwolton 1 week ago

Last reply by kwolton 3 days ago

As of 08/04/2020, Firefox is crashing on my Windows 10 computer

I followed your instructions with the following results: 1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715 Page Not Found 2) %APPDATA%… (read more)

I followed your instructions with the following results:


1) https://support.mozilla.org/t5/Firefox-crashes/Mozilla-Crash-Reporter/ta-p/1715

Page Not Found

2) %APPDATA%\Mozilla\Firefox\Crash Reports\submitted

    Windows can't find  %APPDATA%\Mozilla\Firefox\Crash Reports\submitted. Check the spelling and try again.

3) Error still occurs: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I have 1) uninstalled/reinstalled Firefox 2) powered down and rebooted

Nothing gets resolved.

Asked by TekMan 4 days ago

Last reply by TekMan 3 days ago