Firefox Community Forum

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usage, Firefox prompts us to create a new profile, and the browser does not function as expected unless we do so. Here are the details: • We have installed the latest version of Mozilla Firefox several times (2-3 times). • We have also created new profiles, but the issue persists. • Despite these efforts, the error to create a new profile continues to reoccur. Could you kindly assist us in resolving this issue? Any guidance or troubleshooting steps would be greatly appreciated.

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

Hello Support:

When clicking on an email in Firefox, the browser sends me to the log in page and asks me to sign in, again and again.

I quit the app and reopened it with no change. I trashed the old copy and re-installed the application to no avail.

Please advise on what to do next.

Ken Gilleland, P. E.

I can not update my PC drivers using firefox online or even Google because your help links have been changed and looped around to return null, I have attempted to learn about this but I am just a guy in the country trying to get by on disability. Their has been unknown computers using my wife and I dont know why Mozilla would be interested in us and rerouting our attempts to receive help. So I have been attempting to reach out and get help, to only receave responces from your great help with distain and smart alak answers instead of helping us out with this unusual problem that even baffles Google and Microsoft support, who has been a witness to your web inspectors harrassment and abuse, not my words but the words of Ohio job and family services who I have been forced to file disability abuse charges, I even have the names of the suspected culprits and have been in contact with law enforcement, so before the snide comment is made. I have filed stalking charges for this unknown event. So it is not a funny story, its a serious criminal action. So please can anyone help me to explain why this platform has been targeting a private home and family is beyond me. Thank you for just listening.

filling out a claim form and when I click the SUBMIT tab at the bottom of the page I keep getting an error message: it basically states that the reCAPTCHA failed and I need to turn off my browser priacy settings that are blocking it. should I be leary of this and treat it as suspicious? I am not sure what button to uncheck in my browser settings.

Sometimes when I am closing tabs in sequence in full-screen mode, mainly from either the left or right side, the browser will auto-hide after X'ing each tab, which is pretty annoying. Other times if I simply click the lower half of the tab, the browser will auto-hide to full-screen mode. If my cursor goes over some of the white space (address bar, or the areas in between the tabs, or the area to the right of the open tabs assuming it isn't a full bar) it will auto-hide. I noticed I can trigger this behavior 100% simply by clicking anywhere in the tab bar (X or not) and the tab bar will attempt to auto-hide to full-screen mode.

I don't think it used to be this way so my question is: Is there a way I can change the settings to make the mouse cursor location the sole determining factor (clicking) in when the auto-hide feature activates, and if I can introduce a lag time of X seconds after the mouse leaves the top bar?

What the hell were you thinking with this latest update? You seriously had the nerve to remove basic, essential features like the Refresh button and the + sign for adding a new tab? Are you kidding me? These are core functionalities that make browsing smooth and convenient, and now they're just gone?

How can you possibly justify this? Did anyone over there stop to think about how frustrating this is for loyal users? It’s absurd to think that a browser as well-established as Firefox would pull such a ridiculous move. A refresh button—seriously? One of the most frequently used features in any browser, and you thought it was a good idea to just take it away? What’s next, are you going to remove the back button too?

The audacity to push an update that cripples usability is unbelievable. This isn’t innovation; it’s downright stupidity. A browser is supposed to help users navigate the web efficiently, not make us jump through hoops just to perform basic tasks! How out of touch can you be to mess this up so badly?

Get your act together and fix this mess. Stop making changes for the sake of change, and start listening to your users!

firefox keeps crashing during browsing after latest update, i do nothing special just the sites i always use. i`m browsing and looking than bam crashing, some times multiple times after each other. i use windows 10 if that helps.

Hello, I want to drag and drop webpage to note to embed it, but it doesn't work in firefox. https://youtu.be/ICpoyMv6KSs?si=3Omlo--HGvSlRULM&t=725

Is there a way to fix it? Thank you.

Hey everyone,

So I'm trying to log into Firefox on a new PC and I got stuck in an infinite loop of logging in and getting my account disconnected.

1. I login and enter my credentials; 2. Enter authorization code; 3. Instantly get a warning sign on the account icon and I discover that "Account disconnected"; 4. I try to sign in, and there we go again.

Tried resetting and reinstalling, the problem remains. Please help!

When I click a link or open a new Tab Firefox opens a new window. I have Firefox and Thunderbird pinned to the Taskbar and usually switch between them easily. Today when I try to switch to Firefox another FF window opens. Why is this happening and how can I stop it.?