Firefox Community Forum

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.

My last automatic upgrade to Firefox installed a version of Firefox that allows only 1 tab.. This is very frustrating. I need multiple tabs. I searched for solutions, but have not been able to fix the problem. I have used Firefox for over 10 years. Please help change Firefox to support multiple tabs, or I am going to have to find an alternative to Firefox. Having multiple tabs is critical to me.

Google has not worked on Firefox for me for the last 2-3 days and always gives the same error message: " The connection has timed out. The server at www.google.co.uk is taking too long to respond."

This issue only exists in Firefox, not in Opera or Edge. I have tried clearing the cache, using using Troubleshoot Mode, changing proxy settings to No Proxy, disabling antivirus, restarting the browser, and restarting my PC. None of these have made any difference, not even a slightly different error message. Google does, however, still work on my Firefox for Android.

As far as I can tell so far, Google is the only website affected by this issue, every other website works fine. Gmail and YouTube also still work fine, it's really only Google search.

Any help with this would be greatly appreciated!

Ever since the 152 update, every time I go to a Google website only, I am prompted to give Firefox location permission in system settings. They're definitely already turned on. It's so incredibly annoying I had to switch to Safari.

I am trying to migrate from a windows 10 computer to a Windows 11 computer. I have installed Firefox on the new computer. I exported my bookmarks from the windows 10 computer to a HTML file. I then imported them to the Windows 11 computer. I thought the import hadn't worked but finally found them Bookmarks Menu folder under Other Bookmarks. When I tried to move them to the Other Bookmarks folder Firefox wouldn't allow it. I finally went to the Other Bookmarks folder in Bookmarks Menu and selected all the files there, and copied them to the clipboard. Since the Other Bookmarks folder was no longer available in the left column, I closed Library and opened a new Library. I then pasted the files I had stored into Other Bookmarks. That seemed to work. However, when I click Other Bookmarks in the upper right hand corner of Firefox all the files there have the wire frame globe for icons and don't work. If I go to the Other Bookmarks folder in Bookmarks, those bookmarks still work. The bookmarks aren't of much use if I can't access them from Firefox. I am writing this on my Windows 10 computer but both computers have the same version of Firefox.

With Firefox 151.0.4 on Linux Mint I can login to https://www.ftb.ca.gov/myftb/index.asp with username and password, then I get the message: "You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again from the application and if the problem persists please contact the administrator. " . Accessing FTB with Chrome works.

I'm using Windows 11 152.0.4 Firefox version I'm in Australia

I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.