Firefox Community Forum

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Hi there, after turning on my computer in the morning, Firefox has been suddenly rendered utterly inoperable and pulls up a PR_CONNECT_RESET_ERROR for all websites. No matter what I do, including all other fixes previously suggested on the Mozilla forums and elsewhere, nothing seems to work.

Things that I've already tried and did not work include: - Pausing Kaspersky Internet Security - Resetting WiFi router - Switching to a different WiFi - Turning on troubleshooting mode - Resetting Firefox entirely - Creating a new profile - Reinstalling Firefox (several times) - Installing Firefox for Developers - Flushing DNS - Turning off proxy settings

I really don't want to be forced to use Google Chrome. Is there anything else that I can possibly do that can fix this?

This topic appears to show up a few times, but none of the solutions work for me (e.g. they were using A/V or "it just worked"). The error I get is also different.

This a pretty fresh install (migrating from Chrome so I'm currently re-logging into all my sites to ensure I can access everything I need.. and going through MFA hell heheheheh).

Everything is mostly fine, except for Synchrony Bank.

I go to login at https://auth.synchronybank.com/account/login, enter _any_ username or password (doesn't matter if I enter the right details or the wrong ones), and as soon as I click "sign in" I get an error page

Looking in developer console, the error reason given is NS_ERROR_NET_INTERRUPT while trying to POST to auth.synchronybank.com. Every so often I get PR_IO_TIMEOUT_ERROR but over 90% of the time it's NET_INTERRUPT.

This occurs also in private browsing and also in safe mode. I even created a new profile and tested it from there; same issue.

I've tried lots of things related to this (e.g. setting network.http.http3.enable to false), added the domain to the advanced tracking exception list, and I'm running out of ideas.

I can see traffic flowing to akamai but (it being https) I can't see what's inside the traffic. Could akamai be objecting to something in the content?

FWIW, I can login with Chrome on the same machine.

After the most recent update of FF on Mac OS Sequoia, suddenly I am no longer able to login to either of my routers, because they require http and FF keeps forcing https.

This results in no login gui but instead an ‘unable to connect’ error message.

I have researched and tried every conceivable fix and nothing works (settings, about:config, cookies, cache, all of it.

I would have expected that simply adding exceptions in settings would work, but it simply doesn’t.

I can login via Safari, so this is clearly a FF issue. It even happens in Safe Mode.

Kind of at my wits end. Anyone have a fix.

I have a suggestion, could Alt + left/right arrow switch between tabs that are next to each other? This shortcut is e.g. in PyCharm and I think it would significantly improve my browsing experience. It seems to be currently unassigned.

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

I've found a solution to the blurriness of the emojis, I've put it in the end of this post, in bold ⤵⤵⤵

My problem is that emojis look bad on Firefox compared to Edge_128.0.2739.79. Two screenshots are attached of bing.com & a Google Doc (left half of both pictures is Edge, other half Firefox). The problem persists on all the sites to a varying degree.

Steps to replicate: A] Open 2 sites in latest Edge & Firefox on Windows 11 (the examples that I've used in the screenshots): https://www.bing.com/ and an Empty Google Doc. B] In the search field of bing and in a new line in an empty Google Doc, copy the following example emojis (That were inserted using the 'Windows_Key+V' which summons the emoji Keyboard of Windows): 🏀🚕 C] Compare the quality of the emojis rendering between the browsers when unzoomed and when zooming.

I've tried in FF (to no avail): A] Disable hardware acceleration in settings (w/ FF restart). B] Setting "gfx.font_rendering.cleartype_params.rendering_mode" from -5 to 5 (w/ 10+ FF restarts). C] Setting "gfx.webrender.quality.force-subpixel-aa-where-possible" to true (w/ FF restart). D] Using both emoji sets in the "Segoe UI Emoji" & "Twemoji Mozilla" fonts in the "font.name-list.emoji" setting, both sets gave me blurry results (w/ FF restarts). D] Disabling all add-ons (w/ FF restart). E] Setting new Firefox separate clean install. F*] In Windows setting the scaling factor to 100% in Windows->System->Display->Scaling_Factor (w/ FF & Windows restart).

How can the blurriness of the emojis be fixed so to make them crystal sharp like in Edge?

Solution: A} Download Noto-Color-Emoji font from https://fonts.google.com/noto/specimen/Noto+Color+Emoji Ensure that your are getting the full resolution font (which came at ~23MB as of 2024.09.23) B} Unpack the font and install according to the on screen instructions. C} In FF in "about:config" find the "font.name-list.emoji" setting and rewrite its value field to "Noto Color Emoji, Segoe UI Emoji, Twemoji Mozilla" (w/o the quotations marks). D} I've attached a screenshot w/ the result, It is marked w/ the red writing of font.name-list.emoji on it.

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

• Clear cache and cookies
• "repair" Firefox from the uninstaller
• Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

After 129.0 update, Hulu streaming quit working. I have other streaming services that still work fine. I tried it on older version of Firefox 115.14.0esr (64bit) (old pc Win 8.1) and it works fine there. Can I go back to an older version of Firefox or is this a known issue with update?

This is the issue, Hulu website loads and allows you to log in. When you try to stream a show, it plays a commercial then freezes.

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

I wanted to view my full history but that option doesn't show. Using V130.0 464bit Under Privacy and Security I'm showing "Remember History" and the only other thing listed is to "Clear History". No option to view history. Any ideas?

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

I recently explored the backgrounds on Firefox. I choose one of the, because they look really nice. But after I changed my Firefox Data Collection and Use settings the background disappeared.

Why do you have to keep "Allow Firefox to send technical and interaction data to Mozilla" and "Allow Firefox to install and run studies" enabled?

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.