• Solved

How to get Firefox to use an existing profile without moving or copying it?

I use Firefox on Ubuntu Linux, and it works fine. For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox prof… (read more)

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

Asked by Henrik R. 1 month ago

Answered by TyDraniu 1 month ago

  • Locked

SMTP Server settings

duplicate of /questions/1475979 thread. Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existin… (read more)

duplicate of /questions/1475979 thread.

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Asked by p_manolis 1 week ago

Last reply by markwarner22 6 days ago

  • Solved

Firefox bookmarks manager stopped opening via shortcut

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if … (read more)

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Asked by Jivix 1 month ago

Answered by Jivix 1 month ago

  • Solved

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (read more)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Asked by tal 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Copy and paste problem with screenshot

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download… (read more)

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Asked by kerryn11 2 months ago

Answered by kerryn11 2 months ago

  • Locked

browser screen on Firefox not the usual one

I have just installed "Opera" browser which I thought would allow me to install an App called "Marine Traffic" onto my computer. It seemed to make changes to my default b… (read more)

I have just installed "Opera" browser which I thought would allow me to install an App called "Marine Traffic" onto my computer. It seemed to make changes to my default browser which is Firefox, so I re-installed Firefox. Now when I click on Firefox it comes up with a search bar but it is not the usual search bar but a largely blank screen with just a search bar in the middle. It does come up with an option at the top for another search session and when I click on that it is the normal Firefox browser screen. Can I get rid of this first strange blank screen with search bar? Mark

Asked by Mark Swan 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

128.0.3 (64-bit) crashes on Windows 10 every time I turn my back on it

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (read more)

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

Asked by cybergabi 3 months ago

Answered by cybergabi 3 months ago

  • Solved

Goggle meet tells me I don't have a camera

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera ev… (read more)

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera even though it worked earlier. I can't seem to figure it out! I have let all the permissions allow my camera but it still won't work...

Asked by Jacie 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 2 months ago

Answered by manu2107el 2 months ago

  • Solved

Error message when opening Firefox

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be locat… (read more)

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be located in the dynamic link library C:ProgramFiles\Mozilla Firefox\xul.dll Then I get Couldn't load XPCOM

I tried uninstalling firefox but it just hung. I restored it to before the windows update but still got the same message

Asked by SueJohnson 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

Firefox doesn't work with recaptcha

I have had a series fo problems over the last 2 months. All different, but on closer inspection, all connected to recaptcha and login security. I have not been able to l… (read more)

I have had a series fo problems over the last 2 months. All different, but on closer inspection, all connected to recaptcha and login security.

I have not been able to log into my wordpress admin website for 2 months. It just hangs with"Verifying you are not a robot". I can login using Chrome.

Now I have just taken out insurance for my car and have set up a login for my insurance portal - and can't login because "Recaptcha cannot determine that you are a human".

I have searched and found that there was a bug with recaptcha and firefox, but that this was fixed. In any case, this fix did not work for me.

Can anyone please tell me what I should do so that I can login to recaptcha sites?

Linux Mint (up to date) Firefox 130.0

Asked by mark_holtom 2 months ago

Answered by mark_holtom 2 months ago

  • Solved

Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (read more)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Asked by nejtehig 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Asked by jdamelio13 2 months ago

Answered by jdamelio13 2 months ago

  • Solved

Controlling the digital data input field with the mouse wheel

Hello. My problem is that in new versions of Firefox (from 115) there is no way to enter numeric values ​​using the mouse wheel. The browser simply scrolls the entire p… (read more)

Hello.

My problem is that in new versions of Firefox (from 115) there is no way to enter numeric values ​​using the mouse wheel. The browser simply scrolls the entire page. In older versions this problem does not exist.

I tried to compare the settings about:config but did not succeed. There must be some parameter responsible for this.

In fact, they force you to update by deprecating certificates, but it is becoming more and more difficult to use :(


I'm attaching a screenshot. It should be: When you scroll the mouse wheel, the numbers change (like in older versions) It is in fact (Scrolling the entire page and the numbers need to be entered on the keyboard)

I hope I explained clearly what is needed.

Thank you in advance

Asked by karlsoncg 1 month ago

Answered by cor-el 1 month ago

  • Solved

Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (read more)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 1 week ago

Answered by Waseem 1 week ago

  • Solved

Every time I try to login with Google, Firefox redirects me to this page.

I've never had this problem before, even though I've been using Firefox for 4 years. As soon as I try to connect to an account via Google, or go to Docs/Drive/Classroom, … (read more)

I've never had this problem before, even though I've been using Firefox for 4 years. As soon as I try to connect to an account via Google, or go to Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page.

Someone can help me please? I can provide more informations if needed.

Asked by vicdevos6 1 month ago

Answered by Paul 1 month ago