• Solved

Icons have just become smaller with a WIDE white space after update - can it be reversed?

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now … (read more)

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Asked by Guy 2 hours ago

Answered by jscher2000 2 hours ago

  • Solved

VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

Asked by Jésus est un hyppie 1 day ago

Answered by cor-el 1 day ago

  • Solved

Permission popup won't go away

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (but… (read more)

I connect to Zoom (or any other site that wants permission to use my mic, my camera, my files) and a permission popup appears - Site xyz wants to use abc, Deny/Allow (buttons) and a ckbox remember this. I click remember and click Allow - nothing, popup still there - click clickclick @$!#! CLICK! nothing. OK, Deny, click - nope, don't remember Allow nope. And here I sit with 10% of my screen with this permission popup that won't go away. FF 88.0.1, FC32, Lenovo laptop

Asked by cal.lidderdale 6 hours ago

Answered by cor-el 5 hours ago

  • Solved

Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Unassign website from container.

So, I dowloaded the multi-account container. And I wanted to unassign a website from a container. However, it seems that I can only re-assign to another container. Is the… (read more)

So, I dowloaded the multi-account container. And I wanted to unassign a website from a container. However, it seems that I can only re-assign to another container.

Is there any way around this? I added by mistake.

Asked by DaniloJr 11 hours ago

Answered by TyDraniu 4 hours ago

  • Solved

Linkedin will not load

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro … (read more)

Like several others recently posted, since at least the last upgrade I cannot get LinkedIn to open in Firefox. I can get to it in several other browsers on my Win 10 Pro 64-bit system. I've tried all the "fixes" posted by others without success, so I'm assuming that the problem is something that Mozilla broke with its last update. Also unfortunately, the Firefox problem submission form is currently offline, so I'm hoping someone involved with the development and help process is monitoring these kinds of posts so they can learn about problems that need to be fixed.

Asked by letkin 4 weeks ago

Answered by letkin 6 hours ago

  • Solved

SKY log in - access denied, only on Firefox

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is acces… (read more)

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is access denied. Contacted SKY team, helpful, line / router all OK. No VPN active. Have deleted SKY link, cache, history, cookies etc and reinstalled - same issue. SKY login works on Edge though, or, via e-m client. Problem is solely with SKY log in and solely Firefox. SKY unable to find an issue. Message is Access Denied You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f272c623a2768747470733a2f..." on this server. Which is Error 288 Any thoughts?

Asked by Jeff M 2 days ago

Answered by Jeff M 7 hours ago

  • Solved

HELP! I have lost all my bookmarks trying to get rid of double-spacing!

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older … (read more)

I read the thread about getting rid of double-spacing, but the about:config solution did not work for me. So I tried the other solution mentioned of downloading an older version of Firefox, but the result of that is that my bookmarks are gone completely. I expect all my passwords and logins are gone too.

Is there a way to undo this?

Asked by stephen.coughlan 11 hours ago

Answered by FredMcD 7 hours ago

  • Solved

How to unblock facebook comments plugin on FF 89?

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to you… (read more)

Some websites have this text box under their articles to write a comment and post it on Facebook (see the screenshot). But for that to happen, first you must login to your Facebook account. The problem is that when I click the button "login to post", nothing happens - as if I didn't click it at all. I suspect the reason for that are the integrated anti-tracking options in Firefox 89. So the question is: how do I get this plugin to work in Firefox 89?

P.S. Until a month ago I was temporarily using Chromium as default browser and there the FB plugin had no issues. Chromium has no anti-tracking options which is why I think this function in Firefox is the reason for the FB plugin not to work.

Asked by rado84 1 day ago

Answered by rado84 8 hours ago

  • Solved

Menus are blank

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help.… (read more)

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help. Using a new, empty profile does help. Exiting, deleting my profile cache directory, and restarting does not help.

This is likely related to https://support.mozilla.org/en-US/questions/1288037 but that person was helped by deleting the cache directory.

I would prefer not to have to redo all my customizations.

Asked by kdo111 1 week ago

Answered by cor-el 6 days ago

  • Solved

www.aa.com

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried del… (read more)

Why does Firefox seem to suddenly hate www.aa.com. When I try to log into the website I get a "Sorry working on our website - please start over" notice. I have tried deleting browsing history and I turned off the ad blocker. Any other suggestions. It works fine on MS Edge.

Asked by rernst1 2 days ago

Answered by jscher2000 1 day ago

  • Solved

userChrome.css does not seem to be getting applied.

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect. I have set `toolkit.legacyUserProf… (read more)

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect.

I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to true.

Here's the full contents of the userChrome.css file: ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

#webrtcIndicator {
  display: none;
}

```

Asked by SirFireball 3 months ago

Answered by cor-el 3 months ago

  • Solved

No page loading, no access to settings

Dear all, when in type the address and "enter" the page don't charge. I have uninstalled Firefox and reinstalled it, but the issue persists. I can't even open the Firefox… (read more)

Dear all, when in type the address and "enter" the page don't charge. I have uninstalled Firefox and reinstalled it, but the issue persists. I can't even open the Firefox settings. ESET Internet Security confirm that everything is ok. Any suggestions for trouble shooting ? Thank you in advance for your responses.

Asked by mzebrowski 14 hours ago

Answered by TyDraniu 13 hours ago

  • Solved

Firefox 89.0.1 Checksum

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site. I was redirected to this site after the download started: https://cdn.stubdownloader.ser… (read more)

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site.

I was redirected to this site after the download started: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/de/win/[...]/Firefox%20Installer.exe

I was confused when I saw, that the sha256 checksum mismatched with the one in the repository. Also after multiply downloads from the mentioned site, I recognized all installation files had different checksums.

Is this a bug or a malicious firefox download? Or smth else?

Thanks in advance.

Asked by MaxTheSaxguy 1 day ago

Answered by TyDraniu 16 hours ago

  • Solved

Screen Capture disappeared from my firefox

Hello everyone, i need help. The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i procee… (read more)

Hello everyone, i need help.

The "screen capture" from the "3 points" options on the address bar disappeared. I didn't change a single thing. Anyone knows how do i proceed with that to reactivate that tool again?

Asked by igormaidenbrasil 1 month ago

Answered by cor-el 1 month ago

  • Solved

How do I remove the search address bar at the top?

How do I remove the search address bar at the top? Up until a few weeks ago, I was able to type in the google search page which was located in the middle of the search pa… (read more)

How do I remove the search address bar at the top?

Up until a few weeks ago, I was able to type in the google search page which was located in the middle of the search page. Now there is a bar below my tabs where all the typed words go. Not a fan!

Asked by frshunter 23 hours ago

Answered by Franz_von_Suppe 22 hours ago

  • Solved

No carga la página de American Express / AMEX site not working

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya int… (read more)

Trato de entrar a la página de American Express, pero en primera le cambia la tipografía a una horrible, y luego trato de loggearme y se queda en blanco la página, ya intenté en modo resolución de problemas y también cambié la tipografía y ni una ni la otra se han corregido.

En pocas palabras intenté todo lo que viene aquí y nada: https://support.mozilla.org/en-US/questions/1316294 ________________________________________________________________ I've been trying to enter the AMEX site, but in first place, it changes the typography, and then i try to log in but the page stays in white, i've tried problem solving mode and also changed typography and either have been corrected.

In a few words, i've tried everything from this topic and nothing: https://support.mozilla.org/en-US/questions/1316294

Asked by SolidCapo 2 weeks ago

Answered by GerardoPcp04 6 days ago

  • Solved

Cannot download anything from Hulu, Amazon Prime, Kanopy or Hoopla. What gives?

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing component… (read more)

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing components to make it possible to download---anything. "Please try again later." I am not happy.

Asked by badjammamamma 23 hours ago

Answered by FredMcD 22 hours ago

  • Solved

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 1 month ago

Answered by brianheckert 1 month ago