Showing questions for topic:

Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Solved Archived 1 290

easy youtube video downloader

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thank… (read more)

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thanks.

Solved Archived 7 2021

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Solved Archived 4 239

DELETION OF FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email removed]@gmail.com

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (read more)

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

Locked 4 50

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved 8 70

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Locked Archived 1 190

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Locked 1 486

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Solved Archived 7 239

Firefox Sync code doesn't arrive

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.». So I request y… (read more)

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.».

So I request you remove the e-mail associated with my account, the one used in this post, from the do-not-send list.

Thank you.

Locked 1 180

I need to delete my account with firefox

I need to delete my account to Firefox I have 4 viruses and I need to get fire fox off because that’s what’s making it happen I think I got a email from Apple iPhone and … (read more)

I need to delete my account to Firefox I have 4 viruses and I need to get fire fox off because that’s what’s making it happen I think I got a email from Apple iPhone and that’s what they told me so I need to delete my account today please help me

Locked Archived 1 230

had two subscriptions & paid for two but one did not get credited

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook bot… (read more)

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,


/edited emails from public community support forum

Solved 1

How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (read more)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Solved Archived 1 260

Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (read more)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

Solved Archived 2 327

Change Primary Email

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recen… (read more)

Hiya! The email I used to make this account is my work email, since I only use this account when I'm at my job so I can have my necessary bookmarks at all times. We recently updated our emails at work to have a different address, so its now it's different. I can't change this manually, so here I am. The current email this account is listed under now will be deleted in about two years time, so I'd like to get ahead of that.

Thank you!

Solved Archived 2 40