Firefox Support Forum

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some extensions, I tried using task manager to close separate processes but i always end closing the wrong one and closing firefox completely i tried going to dom.ipc.processCount and change the count to 1. I'm so confused, it's slowing down my games i play.

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Firefox is suggesting usernames on multiple websites that I access regularly. However, I have the saved logins feature turned off in Firefox.

When I access Settings > Privacy & Security > Logins and Passwords - it shows all of these options turned off.

When I access Settings > Privacy & Security > Logins and Passwords > Saved Logins... - it indicates No Logins Found / No Synced Logins found.

I do have Firefox Sync turned on to sync between devices, but since it indicates "No Synced Logins" it doesn't appear this is coming from another device. I have checked multiple devices and found they all show "No Synced Logins"

Only happening in Firefox. I am not getting these suggested logins in Edge or Chrome.

Happening across all my Windows 10 and 11 devices that have Firefox sync enabled. 2 x Windows 11 Pro 22H2 (build 22621.819) 1 x Windows 10 Pro 22H2 (build 19045.2364)

Firefox 108.0 on all Windows devices, but it started before updating to 108.

I have not yet tried resetting Firefox - hoping to use that as a last resort.

Any suggestions on where else to look or what I should try?

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this every time. Is there a way to fix it? It was fine like two weeks ago or so and my settings seem okay. I can't find the solution in similar posts here.

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

When trying to play videos on my laptop they look terrible. The video is completely blown out and doesnt apear as it should. When turnnig on the troubleshoot mode it fixes it but then the video becomes choppy. I cant attach a photo because it looks normal when a screenshot is taken

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

• Quit and reopen firefox
• Relaunched firefox in safe mode/extensions disabled
• Cleared cookies
• Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

duplicate of /questions/1415071 thread.

Hi all Gurus,

I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.

Is there a policy in Mozilla ADMX or what is the policy that I can configure to disable the "New Tab Ctrl+T" function on the menu please? Attached image.

I have a blog hosted on Render. The base URL provided by them is https://parker-codes.onrender.com. This URL works perfectly, in all browsers.

I purchased a domain from Google and then linked a CNAME record to the Render one: https://blog.parker-codes.dev. This URL works in many browsers except for Firefox Mobile (on Android). I receive the error "Address not found. The browser could not find the host server for the provided address."

- I flushed the DNS cache and checked that it propagated across the globe. I used nslookup to verify the domain resolution. - I tested in various other browsers on desktop (Safari, Chrome, Firefox) and mobile (Chrome) and they all work. - I turned off mobile extensions. I also tried in a private window. Still no luck. - I reached out to Google support. They don't see any domain or DNS issues on their end.

From all of this, it appears that the Firefox mobile browser has a bug that can't load the site for some reason. It can't properly resolve the host even though many other browsers can.

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.