• Solved

Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (read more)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Asked by Bill Welland 1 week ago

Answered by Bill Welland 1 week ago

  • Solved

136.0.1 Checking for Updates continuously fail

Windows 11 23H2 FireFox 136.0.1 When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates" I… (read more)

Windows 11 23H2 FireFox 136.0.1

When clicking check for updates it firstly shows the rotating arrows icon for a long time and then says "Failed to Check for Updates"

I've completely reinstalled Firefox and this continues to happen

I do not have NordVPN or any other VPN installed

The behaviour is the same in troubleshoot mode

Asked by Corgiwealth 2 days ago

Answered by Corgiwealth 2 days ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 3 months ago

Answered by tony289 3 months ago

  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 5 months ago

Answered by Natnael Solomon 5 months ago

  • Solved

New start page after update?

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.… (read more)

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.0b9, now its 136.0b1

Asked by yariknesterenko9 1 month ago

Answered by yariknesterenko9 1 month ago

  • Locked

Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (read more)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Asked by Lucas Siebert 5 months ago

Last reply by Paul 6 days ago

  • Solved

Firefox UI elements suddenly became color inverted/black

Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some i… (read more)

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

Asked by laurian_radu 1 month ago

Answered by laurian_radu 1 month ago

  • Solved

Error code when trying to log in to Yahoo email accts

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and … (read more)

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

Asked by k4233 1 month ago

Answered by k4233 1 month ago

  • Solved

Focus newtab page content instead of address bar

Hey! Up until the last update, I used this code to set and focus a custom new tab page instead of its address bar (This should be a default feature, but what can you do..… (read more)

Hey! Up until the last update, I used this code to set and focus a custom new tab page instead of its address bar (This should be a default feature, but what can you do...)

``` var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

// Set new tab page try {

 ChromeUtils.importESModule("resource:///modules/AboutNewTab.sys.mjs").AboutNewTab.newTabURL = "file:///home/razv/StartPage/index.html"; 

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

// Auto focus new tab content try {

 ChromeUtils.import("resource:///modules/BrowserWindowTracker.jsm").BrowserWindowTracker;
 const Services = globalThis.Services
 Services.obs.addObserver((event) => {
   window = BrowserWindowTracker.getTopWindow();
   window.gBrowser.selectedBrowser.focus();
 }, "browser-open-newtab-start");

} catch(e) { Cu.reportError(e); } ```

After the last update, focusing the new tab page's content is broken. Can anyone help me?

Asked by Razvan Dedu 1 week ago

Answered by Razvan Dedu 1 week ago

  • Solved

Expiring Root Certificate May Disable Firefox Add-Ons

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my fir… (read more)

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my firefox .

about:config xpinstall.signatures.required to false extensions.langpacks.signatures.required to false

I do not want to update my firefox .There is any way to do somthing to works Add-Ons.

Asked by olek 2 days ago

Answered by James 1 day ago

  • Solved

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (read more)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Asked by jamestimothy1 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Add-ons Suddenly Don't Work

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including … (read more)

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including themes) even though everything was working perfectly within 24 hours prior to the issue arising. When trying to reinstall anything from the extension store, all I receive is a "this appears to be corrupt and thus will not install." Clicking the "more information" button on any/all affected add-ons reveals that everything is unsigned. How do I alleviate this?

Asked by davdgame99 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 month ago

Answered by Ray P 1 month ago

  • Locked

block specific content types

i am looking for a way to protect myself and my children from accessing or having to see / have shoved down our throat content promoting lgbtq. please provide me a blocke… (read more)

i am looking for a way to protect myself and my children from accessing or having to see / have shoved down our throat content promoting lgbtq. please provide me a blocker to block agenda driven sex ed and ALL LGBTQ content.

Asked by thirdday.31b 4 days ago

Last reply by markwarner22 4 days ago

  • Solved

w11 search will not use Firefox-goes to Edge

Have new W11 laptop. Installed Firefox and have set it to my default browser but if I use the search box it opens the results in Edge. Where is the setting to enable W11… (read more)

Have new W11 laptop. Installed Firefox and have set it to my default browser but if I use the search box it opens the results in Edge. Where is the setting to enable W11 search box to use Firefox.

Asked by OldBob2 5 days ago

Answered by OldBob2 4 days ago

  • Solved

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 3 weeks ago

Answered by elzvalentine 2 weeks ago

  • Solved

Firefox 133 and Norton 360 - Secure Connection Failure

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of… (read more)

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

Asked by abombaci 3 months ago

Answered by abombaci 3 months ago

  • Solved

Windows taskbar autohide not working - taskbar not un-hiding with Firefox window maximised

The answer - on my win11-64 anyway - is to resart windows explorer with a batch file - which you run everytime the taskbar bug occurs. Every thing is magically fixed. Unt… (read more)

The answer - on my win11-64 anyway - is to resart windows explorer with a batch file - which you run everytime the taskbar bug occurs. Every thing is magically fixed. Until it isnt. Then repeat.

Asked by atriptothemoon 4 months ago

Answered by atriptothemoon 2 months ago