Unable to view videos streamed by a public TV station

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgr… (read more)

I have previously not had this issue, have had no problem viewing videos on this particular website. Recently I've had a raft of of issues (since the latest Firefox upgrade??). In this instance, the website is https://www.sbs.com.au/ondemand/ I am signed in as a member. Whenever I try to play a movie or TV show, I get this message:

Video Playback Error Sorry, we’ve encountered an error playing this video. If you have an ad blocker turned on, try turning it off or whitelisting our website before trying again. This may prevent you from loading videos.

I'm PC illiterate so I have no idea how to turn off an ad blocker (as well as Firefox being my browser, I have Quick Heal Anti-Tracker installed). Can someone please provide some help with REALLY BASIC instructions (ie. as if you're talking to an alien who has never used a computer before!). TIA

I also am unable to sign in to my YouTube account so I can watch videos I've subscribed to (I can view videos otherwise on YT). When I attempt to sign in, I get this image (below).

I have emptied cache, deleted browsing history etc, makes no difference. I can access and view SBS and YT on another browser, just not on Firefox.

Asked by downshifterx2 14 hours ago

Last reply by FredMcD 4 hours ago

Syntax error

I am writing to the English-language forum because the forum does not exist in my language. Some time ago, the browser started to slow down and took a long time to open. … (read more)

I am writing to the English-language forum because the forum does not exist in my language. Some time ago, the browser started to slow down and took a long time to open. Last night I closed it through the task manager and after restarting the browser gave an error: XML parsing error: root element not found Address: chrome: //browser/content/browser.xhtml Line 1, character 1

(Ошибка синтаксического анализа XML: корневой элемент не найден Адрес: chrome://browser/content/browser.xhtml Строка 1, символ 1) In my language

How to solve a problem? I don't want to lose bookmarks and other data, so creating a new profile is not a solution for me.

Asked by alexandernikitin08 8 hours ago

Last reply by FredMcD 4 hours ago

I had bookmars and I was sign in

hello I had bookmarks and I was sign in, then I reinstall my windows system after that i install firefox sign in no bookmarks. Why I don't have bookmarks when I sign in c… (read more)

hello I had bookmarks and I was sign in, then I reinstall my windows system after that i install firefox sign in no bookmarks. Why I don't have bookmarks when I sign in can you help me please

Asked by bestexperiments18 4 hours ago

Youtube does not run properly on firefox

I have noticed that few websites are not running properly on my firefox.. Youtube being the most prominent since i use that a lot. Some times it disables click on links a… (read more)

I have noticed that few websites are not running properly on my firefox.. Youtube being the most prominent since i use that a lot. Some times it disables click on links and other time it does not redirect to any other page. if i open the page in new tab it only works then. I have tried reinstalling the browser but it doesnt help. It could be related to some update maybe cause it works fine on my other machines.

Asked by physicsssss 7 hours ago

Last reply by FredMcD 4 hours ago

Had to do forced shutdown after getting 'hacked' - Can't bring Firefox back up as I know it will restart and that tab will be retored & try and tale over my PC again

Is there a way that I can bring Firefox back up without it restoring the open tabs including the one that is trying to take control of my PC ? I've looked at the solutio… (read more)

Is there a way that I can bring Firefox back up without it restoring the open tabs including the one that is trying to take control of my PC ? I've looked at the solutions in the Knowledge base but didn't find one that matches this problem ..... Thanks in advance

Asked by Gerry1954 4 hours ago

  • Solved

FF Randomly Logging Me Out Of My Accounts

Hello, In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally rando… (read more)

Hello,

In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally random event, not on closing or startup, and sometimes even in the middle of a session. I don't have too many addons or extensions installed except Ad Block Plus and Dictionary. I don't use an antivirus, not even the default one from Windows 10, everything is deactivated, and i manually scan from time to time with Malwarebytes, no infections. Also, Delete cookies and site data when Firefox is closed i have this unchecked as it should be. I also cleared all data, but still nothing, the problem persists. It is very annoying to keep logging in everyday on all my sites and accounts, so please, if u have a solution, help me. :)

Thank you

Asked by cami_cori69 2 days ago

Answered by cami_cori69 9 hours ago

  • Solved

Tried all troubleshooting, Firefox still doesn't load pages

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked). The overall gr… (read more)

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked).

The overall graphical window is not frozen but I can't open any webpage nor any local file. The option pages don't work either nor any of the about:XXX pages.

*************************** What I tired I cleared my cookie/cache. I tried firefox's safe mode. I refreshed firefox. I deleted my profile and created a new profile. I desactivated all my security software. I ran firefox with root privilege. Updated windows. None of that did solved the problem.

This problem persisted after I haved uninstalled Firefox, deleted my profile, deleted all mozilla directories in ProgramData, AppData, Program, cleaned up my disk with window's 10 utilitary and reinstalled firefox (I also tried a simple install unistall so I don't think I broke firefox by deleting files). When reinstalling firefox I tried both a 64 and a 32 bits install with current and older version none worked.

I scanned my PC for malwares, nothing found. I checked my memory as suggested in a troobleshooting page, (no problem found).

Firefox DOES WORKS in window's safe mode.

************************************ Observations I noticed via my firewall that firefox don't even send any package to the internet if I try to acess a website. Firefox does however acces 127.0.0.1 (at least it asks for permission). Firefox doesn't close if I use top right red cross, it does close if, in task bar I right click/close all windows or if I exit within the "three horizontal bar menu" I precise that my connection is ok and that MS Edge is working fine.

I repeat, Firefox works in window's safe mode.

I would really appreciate your help as I can't find any other thing to try.

Asked by a.ranaud00 4 days ago

Answered by a.ranaud00 7 hours ago

No sound in flatpak'ed firefox

Greetings. I can't get firefox wound working in flatpak. The only clue: [Child 84, MediaDecoderStateMachine #7] WARNING: 7fbc13082050 OpenCubeb() failed to init cubeb: fi… (read more)

Greetings.

I can't get firefox wound working in flatpak. The only clue:

[Child 84, MediaDecoderStateMachine #7] WARNING: 7fbc13082050 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:330 [Child 84, MediaDecoderStateMachine #7] WARNING: Decoder=7fbc2420b000 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3892

Other flatpaks working fine (they use pulseaudio too).

Asked by safod67248 6 hours ago

Display of signature blocks for incoming messages

How do I change the display of signature blocks for incoming messages? The default appears to be for light text. I subscribe to several message digests and if a message i… (read more)

How do I change the display of signature blocks for incoming messages?

The default appears to be for light text. I subscribe to several message digests and if a message in a digest ends with a signature block then all subsequent messages appear as light text, which I find difficult to read.

Asked by nicholas.small 6 hours ago

Whatsapp web creates extra worker background process after resume from sleep

After I resume Windows from sleep, the Whatsapp web app becomes very slow to type in, and the whole browser becomes sluggish as a whole while typing (like this one). I no… (read more)

After I resume Windows from sleep, the Whatsapp web app becomes very slow to type in, and the whole browser becomes sluggish as a whole while typing (like this one).

I noticed extra processes being created after each resume. I think it maxes to 2 processes, but I'm not sure at this point as it needs further testing. See the attached image.

Asked by meghdad.moradi 6 hours ago

How to view mobile history on desktop?

I have Sync setup both on desktop and on my phone (Firefox for Android). If I go on my desktop I can't see the history of my phone, I see only the history from my desktop… (read more)

I have Sync setup both on desktop and on my phone (Firefox for Android). If I go on my desktop I can't see the history of my phone, I see only the history from my desktop Firefox. On my phone I can see the history of both. I activated the sync for Bookmarks, History and Tabs on both devices. How could I solve it?

Firefox for Desktop version: 82.0.3 (64 bit) on Ubuntu 18.04.5 LTS Firefox for Android version: 83.1.0 on Android 6.0

Thank you for your help!

Asked by Antonio 7 hours ago

Firefox crashed when Microsoft Print to PDF

Hi, I'm developing a webpage where user can print the pdf from the webpage. However when I chose option Microsoft Print to PDF, Firefox crashed after I clicked Save and t… (read more)

Hi,

I'm developing a webpage where user can print the pdf from the webpage. However when I chose option Microsoft Print to PDF, Firefox crashed after I clicked Save and the document wasn't downloaded.

Here is my report content from Mozilla Crash Reporter;

Accessibility: Active AccessibilityInProcClient: 0x800 AdapterDeviceID: 0x5917 AdapterDriverVersion: 26.20.100.8142 AdapterSubsysID: 081c1028 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:16.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.2,wikipedia%40search.mozilla.org:1.1,twitter%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.1 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1920348061696 BreakpadReserveSize: 83886080 BuildID: 20201112153044 CPUMicrocodeVersion: 0xc6 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1606894351 DOMIPCEnabled: 1 Email: muhammad.amlan@accenture.com ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,javascript.options.warp,image.avif.enabled,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1606355870 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozglue.dll"],"Symantec Corporation":["prntm64.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 WebGL? EGL? EGL- GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 6070 StartupCrash: 0 StartupTime: 1606888307 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20201112153044","version":"83.0","vendor":"Mozilla","displayVersion":"83.0","platformVersion":"83.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8071,"virtualMaxMB":134217728,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":142,"stepping":10,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":1896,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2019,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1139},"hdd":{"binary":{"model":"Micron 1100 SATA 256GB","revision":"M0DL022","type":"SSD"},"profile":{"model":"Micron 1100 SATA 256GB","revision":"M0DL022","type":"SSD"},"system":{"model":"Micron 1100 SATA 256GB","revision":"M0DL022","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 620","vendorID":"0x8086","deviceID":"0x5917","subsysID":"081c1028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"26.20.100.8142","driverDate":"4-11-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Windows Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"MY","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18362,"firstUseDate":18362},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18500,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"webcompat@mozilla.org":{"version":"16.0.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18558,"updateDay":18558},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1652585-rollout-staged-rollout-for-appcache-removal-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"b9b436f4-e771-40fc-9b32-825343b65ddf"},"bug-1678387-rollout-dns-query-single-label-hotfix-release-83-84":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"36aa0b86-aea4-48ea-9af2-3ccb7e120837"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"506b7fa2-8f3f-48e7-900a-efda1ce242af"}}} ThreadIdNameMapping: 25848:"Gecko_IOThread",19824:"Timer",15464:"Link Monitor #1",508:"Socket Thread",15856:"Permission",11492:"JS Watchdog",3100:"JS Helper",17220:"JS Helper",6488:"JS Helper",23476:"JS Helper",3716:"JS Helper",10532:"JS Helper",6932:"JS Helper",10500:"JS Helper",27492:"VsyncIOThread",13144:"IPC Launch",27780:"WindowsVsyncThread",10004:"Compositor",28136:"ImgDecoder #1",22460:"ImageIO",11120:"IPDL Background",27504:"TRR Background",28424:"Cache2 I/O",13604:"Cookie",24056:"Worker Launcher",28264:"DOM Worker",12020:"QuotaManager IO",23340:"StyleThread#0",28092:"StyleThread#1",24872:"StyleThread#2",11200:"StyleThread#3",28244:"StyleThread#4",21380:"StyleThread#5",17808:"ImageBridgeChld",7248:"GMPThread",22384:"ProcessHangMon",5384:"DataStorage",2060:"ProxyResolution",10084:"Cache I/O",16216:"HTML5 Parser",28412:"DOM Worker",20104:"mozStorage #1",27136:"localStorage DB",15648:"mozStorage #2",22196:"mozStorage #3",23532:"PlayEventSound",7128:"DOM Worker",27692:"URL Classifier",28540:"COM MTA",15076:"mozStorage #4",20076:"ImgDecoder #2",17524:"mozStorage #5",7108:"mozStorage #6",14552:"RemVidChild",1668:"mozStorage #7",29084:"mozStorage #8",1800:"DNS Resolver #25",12800:"DNS Resolver #27",26936:"BackgroundThreadPool #4",25180:"ImgDecoder #5",29444:"DNS Resolver #29",28936:"Untrusted Modules",28844:"AudioIPC Client RPC",9244:"AudioIPC0",7436:"DNS Resolver #32",28220:"DNS Resolver #33",18804:"DNS Resolver #34",3700:"DNS Resolver #35",2604:"IndexedDB #52",15752:"IndexedDB #53", Throttleable: 1 URL: https://support.mozilla.org/en-US/upload/image/auth.User/3270688 UptimeTS: 60450.89597 Vendor: Mozilla Version: 83.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by jimcaffrey10 10 hours ago

Firefox Browser

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmar… (read more)

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmarks over the past 5 years or so are ALL GONE. Is there a way to get them back? You do not believe how mad I am right now.

Asked by decastro.jnp 16 hours ago

Last reply by FredMcD 10 hours ago

  • Solved

Firefox is blocking me from a web site.

I am trying to access cal PERS web site and Firefox is blocking me. How can I fix this. (www.Calpers.ca.gov) keep in mind i am not very tech-no-savy. … (read more)

I am trying to access cal PERS web site and Firefox is blocking me. How can I fix this. (www.Calpers.ca.gov) keep in mind i am not very tech-no-savy.

Asked by 1Circler 22 hours ago

Answered by 1Circler 18 hours ago

Firefox Account problem

Dear Volunteer, First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private brow… (read more)

Dear Volunteer,

First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private browsing, the second one for work browsing, and I use them via different Firefox profiles. The configuration of the private account (adamsterbinszky@gmail.com) was succesful. But the configuration of the work account (sterbi@orfk.police.hu) was not. I've used this accounts since 2013, and I'd reconfigured them so many times, and there wasn't any problem until now. The actually problem is the unreceived verigfication email. I've tried the actions below: - checking email working -> Perfectly works. - checking spam folder -> There is no any mail in the spam folder. - adding accounts@firefox.com to contact list -> Done. I did not get the verification emails. The administrators probably changed the security settings. I cannot log in, I cannot sync. I tried to send you this letter from my work e-mail, but I did not find any support address, just this option. How can I resolve this problem? Thans for your help.

Kind regards,

Adam Sterbinszky

Asked by adamsterbinszky 10 hours ago

  • Solved

Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 1 day ago

Answered by jscher2000 1 day ago

SharePoint Websites and other pages not loading

Recently, I have been experiencing issues with several of my Office365 SharePoint websites: some page elements are not loading, other are constantly reloading. In order t… (read more)

Recently, I have been experiencing issues with several of my Office365 SharePoint websites: some page elements are not loading, other are constantly reloading. In order to access my documents, I have to switch to either Edge or Chrome. Also some other pages sometimes have similar issues (xing.com and others). I have deleted all Mozilla files in %APPDATA% and reinstalled Firefox, which did not help. Looks like there is an issue with the current release (83.0).

Asked by serge.schiltz 10 hours ago

issue regarding time difference

bold textIn this image the problem is iam an indian and i make my system in indian time system. while entering the site through mozilla that 4:00 pm class time is showing… (read more)

bold textIn this image the problem is iam an indian and i make my system in indian time system. while entering the site through mozilla that 4:00 pm class time is showing 7:30 but the class is regularly conducting at the correct time but only it showing all over the site in time difference . I don't know how to resolve it. At first i thought that is because of the site problem but while i,am opening through chrome i don,t have any problem. I like to use mozilla firefox that why i,am sending this request to resolve

Asked by ckjunaid804 10 hours ago

Why put as an complotist one person whi is sure not ?

Hi, There are many years that i help Firefox everu month. Yesterday you asked again and i did again. But, at the same time, my texts are treated as if i am a «complotist»… (read more)

Hi, There are many years that i help Firefox everu month. Yesterday you asked again and i did again. But, at the same time, my texts are treated as if i am a «complotist». Surprise ; i know better than anyone i’m not. This is done unilateraly, as thieves yes without asking me. These texts are muy serious and respect laws. If it by an delation i put words that way « - » they are not mine. Otherwise, i’m good for money but not for texts. I don’t agree this at all …i do nothing for you dare blurring texts and i hope a change will come after these words. Thanks a lot - GG bold text

Asked by guingant.gilbert 11 hours ago