Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 1 week ago

Last reply by TechHorse 5 hours ago

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you e… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Asked by nadejdarooo 7 hours ago

Last reply by TechHorse 5 minutes ago

Update Notification/Crash

Dear Sir or Ma'am On a number of occasions I've experienced a debilitating computer crash, apparently when Firefox wants to update, requiring me to force a shutdown. Wha… (read more)

Dear Sir or Ma'am

On a number of occasions I've experienced a debilitating computer crash, apparently when Firefox wants to update, requiring me to force a shutdown. What kind of psychopathy is it that makes things like this happen? Would it be possible to have a notice with a stated TIME for the update and a way to regulate it? I lost 4 hours of work this time, and it's happened before.

Thanks for You Attention to this Matter,

B. Hain Queens, NY bruce.hain@yahoo.com

Asked by brucewhain 1 hour ago

Failure to connect.

I have an iMac desktop, macOS High Sierra, Version 10.13.6. When I log-in to my bank account a blank page titled "HTTP Status 400 Bad Request" pops up. I shut the compu… (read more)

I have an iMac desktop, macOS High Sierra, Version 10.13.6. When I log-in to my bank account a blank page titled "HTTP Status 400 Bad Request" pops up. I shut the computer down, restart it and log-in again and it works. But each subsequent log-in results in the Bad Request page popping up until I shut the computer down again and restart. How do I fix this? Thanks for your help.

Asked by jack dicke 2 hours ago

Email gone

I cannot access my email. Firefox wanted to install something I did not want. Please tell me how to restore my email.Do you need my email address?? … (read more)

I cannot access my email. Firefox wanted to install something I did not want. Please tell me how to restore my email.Do you need my email address??

Asked by loulouridesaside 3 hours ago

Favicon does not appear in Firefox, only displays letters

When I open a website in Firefox, the favicon (site icon) does not appear correctly. Instead, I only see letters or text characters where the favicon should be. This prob… (read more)

When I open a website in Firefox, the favicon (site icon) does not appear correctly. Instead, I only see letters or text characters where the favicon should be. This problem occurs on various websites. I've tried clearing the cache, checking the favicon settings in about:config, disabling all extensions, and creating a new Firefox profile, but the problem still persists. In another browser I tried to open the same website, the favicon was displayed normally.

Asked by Mr. Deni 3 hours ago

Restore bookmarks

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is… (read more)

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is no old version in my computer after the reset. iI am vey sad. please contact me in ronlee23a@gmal.com for help thank you

Asked by Li 55 4 hours ago

Last reply by Li 55 4 hours ago

account temporarily disconnected

I noticed a yellow flag at the top of my Firefox screen, clicked on it, and found a message that my account was disconnected. In order to restore it, I had to sign into M… (read more)

I noticed a yellow flag at the top of my Firefox screen, clicked on it, and found a message that my account was disconnected. In order to restore it, I had to sign into Mozilla, and I was prompted to re-sync my mobile account, as well. Then I saw that I had not received any email during the 5 hours before I did this. What would become of email sent to me while my account was disconnected?

Asked by japiucci 5 hours ago

Google Cherokee/English Firefox add-on can't find

Google says they have a Cherokee/English Mozilla Firefox Translator add-on. I grew up on the Cherokee Nation 60 years ago and sometimes I forget a word. Where can I find … (read more)

Google says they have a Cherokee/English Mozilla Firefox Translator add-on. I grew up on the Cherokee Nation 60 years ago and sometimes I forget a word. Where can I find this add-on for Firefox? The one answer I got from a volunteer was to visit the "Firefox store. I could not find the store either.

Asked by aniawa 5 hours ago

Firefox is still contacting a telemetry collection server, even though all telemetry options are disabled in settings

Hello, I have all the the telemetry collection options disabled in "about:preferences#privacy". However, I've observed that my browser is still connecting to "incoming.t… (read more)

Hello,

I have all the the telemetry collection options disabled in "about:preferences#privacy". However, I've observed that my browser is still connecting to "incoming.telemetry.mozilla.org".

Any idea what this is about? Is there another setting somewhere I need to disable, to prevent it? Or is data being sent despite my explicit request?

Thank you!

Asked by Figure8565 5 hours ago

Newest Update Only Returns Crashed Web Pages. I Cannot Get Online!

This morning, I was presented with an opportunity to update Firefox. As always, I chose "Yes". Ever since, no matter what I do, I am completely unable to connect to a web… (read more)

This morning, I was presented with an opportunity to update Firefox. As always, I chose "Yes". Ever since, no matter what I do, I am completely unable to connect to a webpage. I only get an error message stating that the webpage I'm trying to connect to has crashed. I am offered the choice of reloading only that particular webpage or all crashed tabs. NEITHER option works. It's just a loop that comes back to the same error message. I've used Firefox exclusively for well over a decade. I maintain subscriptions to Relay Premium and Pocket Premium. I have NEVER run into a problem with a Firefox update. They generally only take 30 seconds or so and very rarely involve a download. I spend a majority of my workday online. PLEASE help me get back to the version of Firefox that I had prior to this newest update, along with my hundreds of bookmarks, my Extensions, my Relay Premium and Pocket Premium subscriptions. You can reach me at tjkenning@att.net. I am running the 64 GB version of Windows 11 Home (with Automatic Updates). Thank you.

Asked by TOM 6 hours ago

Firefox fails to release audio stream

Hi all, with FF 130 on Windows 10, I'm encountering an issue that pops up spuriuosly during the last years. After playing video/audio content, the browser fails to relea… (read more)

Hi all,

with FF 130 on Windows 10, I'm encountering an issue that pops up spuriuosly during the last years. After playing video/audio content, the browser fails to release the audio streaming device, thus preventing the computer to go into sleep mode.

When I restart FF, the stream is released This has happened for other users on previous versions, but seems to have been fixed in more recent releases. But now the issue is back - at least for me.

Any hints or workarounds?

Asked by tigranigra 7 hours ago

Firefox Can’t Open This Page because "another site has embedded it."

My home page on Firefox is https://www.google.com/ which brings up a Google search box I enter something to search and invariably I get the following message (not always,… (read more)

My home page on Firefox is https://www.google.com/ which brings up a Google search box I enter something to search and invariably I get the following message (not always, but most of the time):

"Firefox Can’t Open This Page To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

I am advised that: "Website will not allow Firefox to display the page if another site has embedded it"

I click "Learn more" and find: "To visit a site that displays this error message, you can right-click the link and select Open Link in New Tab or Open Link in New Window"

What is "the link" I am supposed to right-click?

All I see is the "Learn More" link, which takes me to the aforementioned statement, whether I right-click it or left-click it..

Then I give up on Firefox and switch to the Google Chrome browser. I prefer to use Firefox, but if this is what happens each time, I will switch to Google Chrome as my default browser. Goodbye Firefox

Asked by Tom Byhn 7 hours ago