password

Why cant i see my firefox password when i am logged into my account? if i anted to change it i wont know what it is as i selected the suggested pasword from firefo … (read more)

Why cant i see my firefox password when i am logged into my account? if i anted to change it i wont know what it is as i selected the suggested pasword from firefo

Asked by Ben 3 hours ago

Last reply by jscher2000 - Support Volunteer 3 minutes ago

Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 minutes ago

Problem accessing New York Times articles

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site… (read more)

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

Asked by mstorin 1 week ago

Last reply by jscher2000 - Support Volunteer 31 minutes ago

  • Solved

After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is gettin… (read more)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 3 hours ago

Answered by richwalters 36 minutes ago

Using Microsoft TEAMS on Firefox with Windows 11

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault c… (read more)

Purchased new laptop with Windows 11 Installed. Can't seem to get Microsoft TEAMS software to function on this Operating System. get a fault when I try to log in. Fault code says "Unable to join meeting. Check URL and try again." Please note; seem to have issue with Microsoft not accepting my normal use email account address. Don't even get this far on normal account. Only when logged in on a Microsoft email account does this fault code come back. Please note: Computer sending this request from, not unit having problems with. Seem to have issue on this unit also. Not sure 100% if same problem. This computer, Win 10. Problem computer Windows 11.

Asked by Allan Eves 4 hours ago

Last reply by jscher2000 - Support Volunteer 44 minutes ago

GMaps incorrect location in Firefox, works correctly when running Chrome.

Read all the articles the search brought up about firefox location issues with GMaps. None of them actually fix the firefox location issue. Says I am 100+ miles from wh… (read more)

Read all the articles the search brought up about firefox location issues with GMaps. None of them actually fix the firefox location issue. Says I am 100+ miles from where I am. GMaps on Chrome has my exact position. Setting a default location in MS Maps does nothing for Firefox location.

Windows Maps thinks I am in some podunk town I have never heard of, 104 miles due North of my location. Google Maps on Chrome has my location at about 50 feet from my location. Google Maps on Firefox seems to think the wrong windows location is where I am.

I used the links provided in one article. WhatsmyIP thinks I am 1500 miles away in Wasilla Alaska. ??? I am in Tillamook Oregon till tomorrow, then we move to near Portland. I have No Proxy set, nor do I have a VPN turned on.

I tried turning off Windows 10 Location and that helped a webapp running on Firefox know where I am so I was able to run the speedtest for the campground that populates the campground review site. Tried google maps on firefox again, still thinks I am 100+ miles north of my location. This is Just Weird.

The Developers here need to allow us to set a location manually in Firefox as a work around.

-Bill

Asked by Bills 4 hours ago

Last reply by jscher2000 - Support Volunteer 50 minutes ago

Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (read more)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Asked by Mark397 23 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

meetup.com gives 502 bad gateway

The page at https://www.meetup.com/Silicon-Drinkabout-Cambridge/ looks normal except that all the events say "needs a location" although they have a location assigned. If… (read more)

The page at https://www.meetup.com/Silicon-Drinkabout-Cambridge/ looks normal except that all the events say "needs a location" although they have a location assigned. If I click on any of them it just says "502 bad gateway". The site works fine in Microsoft Edge.

Asked by John Grant 3 hours ago

Last reply by John Grant 1 hour ago

lap top freezes yahoo mail but desk top does not

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap… (read more)

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??

Asked by pete 2 hours ago

Switching from Chrome to Firefox

Hi There, I am switching from chrome to Firefox browser. But i am facing issue as my all bookmark and saved password not fetch from chrome to Firefox. Whats the reason b… (read more)

Hi There,

I am switching from chrome to Firefox browser. But i am facing issue as my all bookmark and saved password not fetch from chrome to Firefox. Whats the reason behind this. Please guide me.

Thanks in advance!

Asked by samuelleon0222 5 hours ago

Last reply by Dropa 2 hours ago

about.me lost business discription

I just spent hours and hours writing a great business description (start up) and I dont know what happened exactly but it went away and I think I may have hit the < ba… (read more)

I just spent hours and hours writing a great business description (start up) and I dont know what happened exactly but it went away and I think I may have hit the < back button maybe because the precious description was gone and it my old bio there in its place. Is there a way to find it?

Asked by D NIE 3 hours ago

Last reply by Dropa 2 hours ago

Closed Tabs returning!

I have Firefox set to re-open with any tabs; that were open when it was closed; restored. Six months ago I had a crash and Firefox correctly re-opened with the three Tabs… (read more)

I have Firefox set to re-open with any tabs; that were open when it was closed; restored. Six months ago I had a crash and Firefox correctly re-opened with the three Tabs that I had open when I had the crash. Over time, and many sessions, I closed the original three and used many others. However every week or so, and totally at random, it re-opens the original three. I have found it impossible to get rid of them. Any suggestions please?

Asked by Edward01 2 days ago

Last reply by Edward01 2 hours ago

Restoring Bookmarks after Update

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise … (read more)

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise if my previous bookmarks are able to be restored?

Asked by alexisperezg98 3 hours ago

Last reply by Dropa 2 hours ago