Which topic best describes your question?

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not unc… (read more)

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not uncommon. Should I be concerned that my question won't get to the right eyes/assistance needed?

Some venues offer the ability to add tags. Why not give us the ability to add "tags" if you believe someone sort of pre-designation is necessary? Does that qualify for my choosing this topic?

How about "other"?

Asked by noel_envode 53 minutes ago

Last reply by jscher2000 - Support Volunteer 3 minutes ago

YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (read more)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Asked by Nyxified 23 hours ago

Last reply by jscher2000 - Support Volunteer 7 minutes ago

Pockets

Hello, I want to remove Pockets entirely from my Firefox browser. Looking up how to do so, I'm directed to the cog wheel in the upper right corner. The problem is, ther… (read more)

Hello,

I want to remove Pockets entirely from my Firefox browser. Looking up how to do so, I'm directed to the cog wheel in the upper right corner. The problem is, there's no cog to be found. No matter how many new pages I open...no toggle. So,in Application Menu I hit Settings and typed in Shortcut and clicked Off on the Shortcut line. As you can imagine, I messed up the page even further. Now, my shortcut links (which I use a lot) are gone and the whole page is the dreaded Pockets. Without the Cog wheel how do I remove Pockets and get back my shortcut links?

In advance, thanks for enlightening me...MsAleea

Asked by msaleea 11 minutes ago

Firefox desktop keep asking to login on my own webpage

The problem occures only with firefox desktop. If I try it with Safari, I don't have this issue. My website is asking me to log in? These problems are recognised by Goo… (read more)

The problem occures only with firefox desktop.

If I try it with Safari, I don't have this issue.

My website is asking me to log in? These problems are recognised by Google and therefor they don't display my ads?

Thanks for your help.

Asked by asv2 23 minutes ago

tab groups and container tabs

Despite Tab Groups not yet being "rolled out" in Australia, I am wondering if "Container Tabs" will still be Supported (in the following ways): 1. Will Container Tabs st… (read more)

Despite Tab Groups not yet being "rolled out" in Australia, I am wondering if "Container Tabs" will still be Supported (in the following ways):

1. Will Container Tabs still be able to be used effectively in concurrence with Tab Groups? 2. Is it planned that Tab Groups is being developed to replace Container Tabs? 3. If one will be able to use Container Tabs concurrently with Tab Groups, can different Container Tabs Types be split over different Tab Groups? 4. Is it planned that Tab Groups will supersede Container Tabs in terms of Protection, Privacy, etc.....? 5. Will Tab Groups be able to be put to sleep/hibernate in order that Firefox "speed/memory" is not effected?

Whilst on the subject of Tab Groups and Container Tabs: 6. Up until a few updates ago, when the mouse was hovered over a Container Tab, a dialogue box would indicate: the Tab Subject, Site Identity and Container Tab Type. Please bring back the Container Tab Type when the mouse hovers over a Container Tab..! 7. When this (Valuable) information was ceased, the only way to get similar information - namely the Container Tab Type - has been to use the: List all tabs icon {tab icon 2} at the Right hand end of the toolbar. It is a blessing that this was not changed, but still a bit of a nuisance to check them both! Why is this an issue you may well ask? - I am sure I am not the only Firefox user (Forever) - with memory decline!

Thanx

Asked by TazGaz 1 week ago

Last reply by Rastapopoulos1 30 minutes ago

1Password extension requires multiple unlocking

I’m using Firefox version 134.0.2 in MacOS 15.2 with 1Password version 8.10.56 for Mac. The 1Password extension is enabled and the app is open and unlocked but each time … (read more)

I’m using Firefox version 134.0.2 in MacOS 15.2 with 1Password version 8.10.56 for Mac. The 1Password extension is enabled and the app is open and unlocked but each time I open a site requiring login and password I get a pop-up telling me to, “Press the 1Password icon in your browser’s toolbar to unlock.” This requires me to unlock 1Password again to enter the site’s login/password combination. Not sure if this is a Firefox or 1Password issue but it’s annoying. Any thoughts on a resolution? Thanks

Asked by Colin 3 months ago

Last reply by karl Shewmake 35 minutes ago

Bookmarks sidebar

I had a Firefox update yesterday, April 29th. Since then, my Bookmarks sidebar no longer opens automatically when I open my Firefox browser. I have to go to the sidebar i… (read more)

I had a Firefox update yesterday, April 29th. Since then, my Bookmarks sidebar no longer opens automatically when I open my Firefox browser. I have to go to the sidebar icon at the upper right of my screen to open the Bookmarks. I went to my settings, and the box for automatic opening was not checked. I checked the box, and it still does not function. Any ideas as to what the problem is, and what the solution could be?

Asked by david.angle 1 hour ago

FIrefox Tab indicator visual bug, changing tabs when copying pasting and cutting

everything as mentioned in this reddit issue and its supported links https://www.reddit.com/r/firefox/comments/1ab87im/firefox_changing_tabs_itself/ for the copying issu… (read more)

everything as mentioned in this reddit issue and its supported links https://www.reddit.com/r/firefox/comments/1ab87im/firefox_changing_tabs_itself/

for the copying issue https://www.reddit.com/r/firefox/comments/126rtip/copyingcutting_text_switches_to_another_tab/ "" When I press Ctrl+C, Ctrl+X, or copy/cut by right-clicking, Firefox sometimes switches to another tab. This happens sporadically, and seems to resolve itself without restarting the browser or even closing any tabs.

This happens on multiple sites, from search engines to Google Docs to Reddit: any time I try to copy text I get switched to a random tab. This has happened to me 5 times as of now, some of those occurring after a reboot. "" cant find a solution to it anywhere Operating System: Debian GNU/Linux 12 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 6.1.0-34-amd64 (64-bit) Graphics Platform: Wayland Processors: 12 × 12th Gen Intel® Core™ i7-1255U Memory: 15.3 GiB of RAM Graphics Processor: Mesa Intel® Graphics laptop

Asked by oooo 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

FireFox & Thunderbird update dialogs no longer speak for blind user w/screen reader

Hello, I'm a blind, screen reader user. I've used FireFox and Thunderbird for years. In the last month-ish something has changed in the Update Dialog for both apps, that … (read more)

Hello, I'm a blind, screen reader user. I've used FireFox and Thunderbird for years. In the last month-ish something has changed in the Update Dialog for both apps, that asks if you want to allow the app to make changes to your hard drive. With Jaws and NVDA screen readers, this dialog has normally spoken, so I can Tab to the Yes button, press Enter, the update happens and all is well. Suddenly, this dialog doesn't speak... not a word. Don't know where I am at all. I've tried pressing Alt-Y, which is a Windows accessibility standard for pressing a Yes button, but that hasn't worked in the past, and doesn't work now. I am blessed with a sighted husband. When this dialog has come up in FireFox and Thunderbird the last month, he has kindly bailed me out and clicked Yes. But this is a nightmare accessibility problem. Using only a screen reader there is no way out of this. Escape doesn't get rid of the dialog and just not update. The dialog sits on the screen, not speaking until you take some action. In fact, the first time this happened I couldn't figure out what was going on, but tried to handle it myself. Nothing talked, so in the middle of things, I used the power button to shut down. Well... we think I shut down in the middle of the app attempting to update. So my laptop came up with an error on the screen, and we actually had to use my husband's computer to get into my Microsoft account and dig up a huge numeric code that would allow my laptop to boot. It was bad and took a long time, and my husband is a saint. So... something changed about a month ago in the Update Dialogs for both FireFox and Thunderbird, that causes them to no longer be readable by screen readers. There is not a keyboard way to just press Yes. There's not actually a way to know for sure that the reason the computer won't talk is because this Update Dialog is sitting on the screen. The developers need to know this has happened and fix it. I don't know any other way to reach them. Thanks!

Asked by Pam Retzloff 1 hour ago

Firefox built in screenshot app awkward to use, very basic tools

Are you satisfied with the way it behaves? Do you find the tool awkward to use? Extremely sensitive to movement during capture. Tends to jump around, for lack of a bett… (read more)

Are you satisfied with the way it behaves? Do you find the tool awkward to use? Extremely sensitive to movement during capture. Tends to jump around, for lack of a better term. I just tried to copy a portion of a page, and during the in the attempt, it jumped to the bottom of the page, and there was no way to adjust back, so i have to start over.

The other day I wanted to save a full page, but both buttons would only "Save visible". No scroll.

Why is the no option to save in another format? The help article here says you can convert it afterwards.

Hasn't they been enough time to make a few small refinements.

Can you suggest an addon that will do the same jobs better?

Asked by noel_envode 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 1 hour ago

Last reply by danicaw 1 hour ago

Why is FireFox slow & how to improve it ?

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped us… (read more)

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped using it as my primary browser and only as secondary one

I can have 2 different Chromium based browsers open simultaneously and while this impacts the performance somewhat if I open Firefox and another browser responsiveness grinds to a halt (sometimes even crashes)

Even just starting Firefox by itself takes 5x as long as other browsers

So I'm wondering is Firefox just more resource intensive or is there something wrong with my setup?


The main difference between my Firefox install and my other browsers is the number of Bookmarks (10000s) due to me having it installed for much longer so is it possible for a large number of Bookmarks to slow the browser down even when not open ?

Other possible causes I read elsewhere are 'Cookies and site data' (currently around 50mb)

I clear the 'Temporary cached files' & 'Browsing history' on regular basis so they shouldn't be an issue


The add-ons I have installed are NoScript , Ublock Origin & Firefox Color


In regards to troubleshooting is it possible to install a 2nd install on the same system simultaneously without overwriting the current one ?


Thanks

Asked by darkwolf573 1 hour ago

Update 138.0 broke my ability to set link colors

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the pa… (read more)

Previously I could change the color of ONLY visited links. 138 broke that ability and replaced it with a contrast setting that changes every kind of link color and the page background color/design too. This totally stinks and makes the visited web pages look terrible and hard to read too.

Is there a way to set FF so that ONLY visited link colors can be changed to the preferred one?

Asked by ff80 3 hours ago

Last reply by ff80 1 hour ago