Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Open 5 2 269

Specific pages often doesn't load all the way

One page of my online scheduling software often doesn't load all the way. It's a list of clients, not super-long. It often only loads the first 10-15 names (out of about … (read more)

One page of my online scheduling software often doesn't load all the way. It's a list of clients, not super-long. It often only loads the first 10-15 names (out of about 80). Eventually this pop-up appears: "This page is slowing down Firefox. To speed up your browser, stop this page."

I'm on a Windows 10 desktop with PLENTY of speed/memory. That's not the issue, unless Firefox isn't using the computer optimally.

I've been having tons of issues with Firefox so a few days ago I did a "Refresh." This helped, but obviously didn't fix this particular issue.

Open 2 2 99

How to make Firefox remember my last file upload location?

When uploading files with Firefox, I click the upload button, and the file browser window appears to upload files. For as long as I can remember, it always defaulted to t… (read more)

When uploading files with Firefox, I click the upload button, and the file browser window appears to upload files.

For as long as I can remember, it always defaulted to the last folder location that I uploaded a file, but just a few days ago, it stopped working, and always defaults to my home folder.

How can I make the upload window pop up, default to the last uploaded location? My OS is Linux Mint Cinnamon.

Solved 8 2 101

Cannot access Facebook or Amazon from my PC.

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something … (read more)

Greetings ! For the last two days I have not been able to access Facebook or Amazon websites. When I use a shortcut or try to type in the URL, the display says something like using Google or such when I have my default set to Firefox ( And I confimed that it is set as such). I can click on a tab or reach anything else ok. Also, those two are accessible through Chrome or Edge ok on here and also on my phone and tablet.I have cleared cache and such multiple time and removed extensions. It is just those two sites on this device on Firefox. I think there was an update recently too.. Thanks for an assistance anyone can give. Cherry

Open 2 2 99

Highlighter has stopped working on most PDFs

Hello, I can't use the built in Highlighter anymore on locally saved PDFs. It only works on PDFs that are properly scanned in and where i can actually select the words. 2… (read more)

Hello,

I can't use the built in Highlighter anymore on locally saved PDFs. It only works on PDFs that are properly scanned in and where i can actually select the words. 2 days ago, I was still able to basically use the highlighter on all PDFs and draw on them however I liked. I haven't installed anything new or changed anything.

I also have tried to reset Firefox and reinstalled it. It's still not working.

I would really appreciate any help. I couldn't find anything based on my problems.

Open 1 2 20

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (read more)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 2 37

Everything is slow and barely anything works after the most recent update.

I refreshed the browser, I switched off all of the extensions; makes no difference. If I switch adblock plus back on, it doesn't block ads. Everything is super slow. It t… (read more)

I refreshed the browser, I switched off all of the extensions; makes no difference. If I switch adblock plus back on, it doesn't block ads. Everything is super slow. It takes forever for some pages to load. I had no problems before the most recent update.

Open 2 2 58

Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (read more)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Open 4 2 89

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (read more)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Solved 7 2 715

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Hello, I’m using Mozilla Firefox on Windows 10. The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens … (read more)

Hello, I’m using Mozilla Firefox on Windows 10.

The issue happens mainly on YouTube: – Videos stutter every few seconds – Audio sometimes goes out of sync – This happens on 1080p and 720p – My internet speed is stable (~XX Mbps)

Solved 1 2 178

No pages are loading in firefox (but are with edge)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a… (read more)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a firefox update that was waiting for me to restart.

Solved 2 2 22