Firefox won't let me use passkey option again.

I tried logging into my account on a website. I decided to click on the passkey option to log in. Firefox had ask to access my passkeys and I mistakenly declined. But the… (read more)

I tried logging into my account on a website. I decided to click on the passkey option to log in. Firefox had ask to access my passkeys and I mistakenly declined. But the pop-up doesn't happen again. It goes straight to "authentication failed" without trying to ask me again to access the passkeys. I don't see any setting for this in the settings page.

How do I change the permission to let Firefox access my passkeys? Or how do I make Firefox and Windows ask for my permission again?u I'd like to not have to reinstall Firefox if I could.

Asked by dzil.take 1 month ago

Last reply by dzil.take 1 month ago

  • Solved

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (read more)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Asked by emcinerney80 5 days ago

Answered by Denys 3 days ago

  • Solved

In Firefox, the ChatGPT chat only displays my own messages

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling securi… (read more)

In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling security software or clearing cookies and cache did not resolve the issue. ChatGPT works in Edge without disabling security software, but I primarily use Firefox, so I want it to work in Firefox.

The error log is as follows: Entry type longtask is not supported. Ignored. 2340486e-fg3rl66yxe5cgw90.js:58:135419 Uncaught (in promise) TypeError: error loading dynamically imported module: https://chatgpt.com/cdn/assets/1bc04b52-mzdekavxlkhhwedf.js 2 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1a7ebd5f-fss37xbv7jlp328d.js:2:320284 The resource for the preloaded link “https://chatgpt.com/cdn/assets/93527649-n1s3enfuab5rsgm4.js” was not used within a few seconds. Please ensure all tags with the preload attribute are set correctly. 692e322b-2b54-8323-aff7-d3137ea4fc4c ... The resource at the preloaded link “https://chatgpt.com/cdn/assets/94298aad-kz9vxj8d0e78e6xz.js” was not used within a few seconds. Please verify that all tags with the preload attribute are correctly configured.

Asked by rNhNR YKeBV 2 days ago

Answered by TyDraniu 2 days ago

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 3 months ago

Last reply by Paul 3 weeks ago

Restoring bookmarks

When I do this: Click the menu button Fx89menuButton to open the menu panel. Click Bookmarks and then click the Manage bookmarks bar at the bottom. In the Library window… (read more)

When I do this:

Click the menu button Fx89menuButton to open the menu panel. Click Bookmarks and then click the Manage bookmarks bar at the bottom. In the Library window, click the Import and Backup button and then select Restore.

I get a blank slate. No files listed.

When I go into the Profile, I see C:\Users\whatt\AppData\Roaming\Mozilla\Firefox\Profiles\shgdgxn6.default-release-1752271533405\bookmarkbackups

How do I restore bookmarks from that file?

Asked by wh 3 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox 147 Desktop

Since Update 147 just a half hour ago I am having trouble with pages not accepting commands. ChatGPT the Login does nothing,along with the things I have shown in attached… (read more)

Since Update 147 just a half hour ago I am having trouble with pages not accepting commands. ChatGPT the Login does nothing,along with the things I have shown in attached. A few other pages that I thought was my computer playing up and did not take notice of. Any ideas and please no "dont use ChateGPT ect" I just need fixes to my problem.

Asked by phillstroud 3 days ago

Last reply by geoffroygarnier 3 days ago

Proposta di implementazione della funzione “Sottotitoli in tempo reale” su Firefox / Proposal for implementing “Real-time Captions” feature in Firefox

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della f… (read more)

Gentile Team Mozilla, vi scrivo per sottoporvi una proposta che ritengo molto importante per migliorare l’accessibilità e l’inclusione digitale: l’implementazione della funzione “sottotitoli in tempo reale” direttamente nel browser Firefox. Questa funzione, già presente in Google Chrome, permette di generare automaticamente sottotitoli per qualsiasi contenuto audio o video riprodotto nel browser, indipendentemente dalla piattaforma o dal servizio di origine. Sarebbe quindi estremamente utile per tutte le persone sorde o con difficoltà uditive, ma anche per chi vive in contesti dove l’audio non è sempre disponibile o utilizzabile. Introdurre i sottotitoli in tempo reale su Firefox rappresenterebbe un passo decisivo verso l’accessibilità universale, garantendo a milioni di utenti la possibilità di fruire dei contenuti online senza barriere. Una funzionalità simile non solo rafforzerebbe la missione di Mozilla per un web aperto e inclusivo, ma darebbe anche un segnale concreto di attenzione alle esigenze reali delle persone. Vi ringrazio per l’attenzione e spero che questa proposta possa essere presa in considerazione per i futuri sviluppi di Firefox. Cordiali saluti.


Dear Mozilla Team, I am writing to propose an important feature that would greatly improve accessibility and digital inclusion in Firefox: the implementation of real-time captions directly in the browser. This feature, already available in Google Chrome, automatically generates subtitles for any audio or video content played within the browser, regardless of the platform or service. It would therefore be extremely valuable not only for deaf or hard-of-hearing users, but also for anyone in situations where audio cannot be played or easily understood. Introducing real-time captions in Firefox would represent a major step toward universal accessibility, ensuring that millions of users can enjoy online content without barriers. Such a feature would not only strengthen Mozilla’s mission for an open and inclusive web, but also demonstrate a tangible commitment to meeting real user needs. Thank you for your attention, and I hope this proposal can be considered for future versions of Firefox. Sincerely.

Asked by gladiatorebuono1981 3 months ago

Last reply by bingchuanjuzi 3 months ago

Firefox Multi-Account Containers Issue

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com w… (read more)

I recently wiped & reloaded my computer. Multi-Account containers re-installed successfully & I see all my containers. The issue is with sign-in to Reddit.com website. If I try to login using a container, I get invalid username or password error. If I login without using a container, it's fine. I am copy/pasting my account info. I tried different containers; same issue. Tried creating a new container; same issue. Try again without using a container; login to Reddit is successful.

Asked by cgifford 3 months ago

Last reply by Lonnie 4 days ago

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (read more)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Asked by Jarmila Gorman 2 months ago

Last reply by Paul 2 months ago

  • Solved

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (read more)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Asked by Eris 3 months ago

Answered by Paul 3 months ago