How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 4 2 276

after firefox update instagram and facebook not working properly on browser

since updating my firefox browser I am having trouble with both instagram and facebook. The pages won't load regularly and when they do load - it is only partial pages. H… (read more)

since updating my firefox browser I am having trouble with both instagram and facebook. The pages won't load regularly and when they do load - it is only partial pages. Have tried to find solutions to fix this. These are the only two websites that I'm having an issue with. What can I do?

Open 1 2 18

There isn't a vpn icon for me to setup the vpn in firefox

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to cli… (read more)

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Open 4 2 72

allow sites to see and use my location

bold text All I want to do is to allow websites to see my location. I am seek to purchase a new home and all the sites say that my location is blocked. When I go to F… (read more)

bold text All I want to do is to allow websites to see my location. I am seek to purchase a new home and all the sites say that my location is blocked. When I go to Firefox settings, I cannot grant location access but have to list all web sites that want my location. When I attempt to list a website, I cannot. HELP.

Open 1 1 81

Youtube freezes constantly and irreversably

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded l… (read more)

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded loads, I can't click on anything, and nothing except scrolling does anything.

The reload, home, and even screenshot buttons don't work in these frozen youtube tabs. The only way to do anything is to open a new tab and close the frozen youtube one.

Youtube is completely unusable because of this.

I turned off every single addon, I restarted firefox, I restarted the entire computer, I tried in a private tab. It still freezes every time.

I don't have a VPN, I do not have the problem on any other website (even other media-players), and I don't have a clue what is happening.

I do have youtube premium.

Any help would be appreciated. I need to watch stuff for my studies but I just can't

Operating system: Windows 11

Open 31 1 54

Selenium IDE, an Extension, No Longer Works with the Latest Update - Can you fix this?

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". … (read more)

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". I am running the latest version of Selenium IDE. Installing the previous version of FF has no errors. What is the solution?

Open 1 1 294

Widgets does not have Indian Standard Time

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that I… (read more)

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that India has one of the world's largest internet user bases and a significantly larger population than many countries currently represented.

India operates on a unique UTC+5:30 time zone used by over 1.4 billion people, making it one of the most widely used time zones globally. The absence of IST while neighbouring time zones are available feels like a major oversight and reduces the usefulness of the widget for Indian users and anyone who regularly works with Indian colleagues, clients, friends, or family.

Please add Indian Standard Time (IST) to the World Clock widget as a standard option. Its inclusion would greatly improve the widgets global coverage and usability.

Solved 8 1

Unable to load Facebook

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix … (read more)

I am unable to load my Facebook . have Googled the problem but am anable to perform most of their advice. I am running W11 and have emptied the cache but this didn't fix the problem. Please help !!

Open 5 1 37

Incognito Mode disappeared after upate, anyone else notice this too?

Just did a Mozilla update and noticed the Incognito Mode isn't working the same. I can click a link to New Private Window, but it looks exactly the same as a regular win… (read more)

Just did a Mozilla update and noticed the Incognito Mode isn't working the same. I can click a link to New Private Window, but it looks exactly the same as a regular window. Incognito Mode was always purple which help me know I was in that mode. Anyone else notice this? Any suggestions? Thank you in advance.

Open 1 1 36

I can't print the label correctly

I can't find any way to make the settings so that the label prints correctly across the entire sheet. I tried all the settings, nothing helped. Everything prints fine in … (read more)

I can't find any way to make the settings so that the label prints correctly across the entire sheet. I tried all the settings, nothing helped. Everything prints fine in Google Chrome.

Open 1

How to remove the Open Link in Split View option in the dropdown menu?

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory… (read more)

Hi. Now that the 'Open Link in Split View' has annoyingly replaced the spot previously held by 'Open Link in New Window' i keep clicking on it accidentally (muscle memory).

I don't want to have to retrain my muscle memory, but despite creating css file generated by Claude that should in theory remove the option, and putting it the Profile Folder, it will not go away.

How do i remove it?

Solved 4 1 156

Do not know how to exit safe mode and enable extensions.

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all … (read more)

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all of my extensions are disabled. I do not know how to exit 'safe mode' to allow the extensions to be enabled again. I tried following the instructions as provided, but to no avail.

Solved 1 1 147

I want to disable Windows Security "Making sure it's you"

Hello, I am running windows 10, firefox 148.0.2 (64-bit) and when signing onto amazon.com I am greeted by this annoying pop up. Screenshot attached, "Windows Security Mak… (read more)

Hello,

I am running windows 10, firefox 148.0.2 (64-bit) and when signing onto amazon.com I am greeted by this annoying pop up. Screenshot attached,

"Windows Security Making sure it's you

Please sing in to amazon.com This request comes from Firefox, published by Mozilla Corporation"

I do not find a need for this pop up and would like to know how to disable it. If you know how, please let me know!

Open 1 1 82

Bookmarks are not saving properly

I find a website I like, I add to bookmarks, chose a location, add some tags and save. Next I look for bookmark to verify it saved and it is not in folder it was saved in… (read more)

I find a website I like, I add to bookmarks, chose a location, add some tags and save.

Next I look for bookmark to verify it saved and it is not in folder it was saved into.

I open Bookmarks and search for this newly created bookmark and it is not in the correct location, it is in another folder, or past the folder in a tree that is not seen under the drop-down up under address bar, only through searching via Bookmarks. After I searched and I had found it, I chose open in folder, saw its position and dragged it to the folder and position I wanted it to be, then close the search, use the drop down folders in bookmark bar and not there. ??

Go back to Bookmark search, find it and it is shown to be where I last dragged it, but it is not there unless I search for it.

So not sure what is going on with bookmarks, but after saving they are not saved where I directed them to save and I am losing my bookmarks to some void in my bookmark manager.

Open 1 1 368

YouTube videos in Firefox are choppy, even after clearing the cache and disabling hardware acceleration.

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already trie… (read more)

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already tried disabling hardware acceleration and clearing my browser cache. The issue persists even when I’m in Safe Mode. I’m using the latest version of Firefox (XX.XX). Any suggestions on how to fix this?"

Solved 12 1 183