• Solved

Moving the screenshot function in Firefox 88 is a bad idea!

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly… (read more)

It's a very bad idea to move the screenshot function from the context menu in the address bar to a toolbar item you first have to position by customizing. This is exactly the kind of unnecessary interface change which annoys so many Firefox users. Okay, so why is it bad? Most "normal" users don't fiddle with interfaces, they accept it as it is. They expect functions they often use to stay in the same spot. If it's no longer there they think it's gone (and they're frustrated). They surely won't go looking for it in a customization menu. For me as a web designer the screenshot tool was extremely handy when dealing with clients, because it was very easy to explain where to find and how to use it, to send a screenshot of a website problem. Again, many common users don't know how to take screenshots with their system tools, so this was really helpful. Now, instead of explaining where to find it, I'll first have to explain how to customize the toolbar, what the item looks like, how to position it, etc. etc. The simplicity and helpfulness is gone. Suggestion: leave the screenshot function where it is by default, but offer the advanced users a way to make it a customizable item. Everyone is happy.

P.S. I only post this here, because the feedback site is currently deactivated.

Asked by cm 6 days ago

Answered by TyDraniu 6 days ago

Firefox show Site block

Hello , my issue is that sometimes opening a website page it will be redirected to error and does not permit to go forward. The redirecting is casual, it blocks visiting … (read more)

Hello , my issue is that sometimes opening a website page it will be redirected to error and does not permit to go forward. The redirecting is casual, it blocks visiting sites in Firefox but it may open in other browsers... What is it? Please Check This Out and help me .


Thank you

Asked by elinamark0155 15 hours ago

Last reply by rosemarry0121 15 hours ago

Access denied to a site I've used many time

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server. Reference #18.cffa3b17.1618699359.ab8831c I don't know why it happened or … (read more)

Access Denied You don't have permission to access "http://www.lanebryant.com/" on this server.

Reference #18.cffa3b17.1618699359.ab8831c

I don't know why it happened or what to do. I was on the site quite a few times in the past month with no trouble.

Asked by plopardo 2 days ago

Last reply by jonzn4SUSE 2 days ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 3 days ago

Last reply by avada 2 days ago

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 6 days ago

Last reply by JustSecurity 5 days ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 1 week ago

Last reply by uglyangel72 1 week ago

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 2 weeks ago

Last reply by samandapecora 5 days ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 3 months ago

Answered by jscher2000 3 months ago

Multi-Account Containers doesn't save settings if you disable it? Seriously?

I've been having an issue where FF tabs stop letting me detatch or move them. I tried disabling all my extensions to see if that was the issue. Now I'm reading that MAC s… (read more)

I've been having an issue where FF tabs stop letting me detatch or move them. I tried disabling all my extensions to see if that was the issue. Now I'm reading that MAC settings don't get saved if you disable it? What the heck!? No warning, no nothing? For me, this is a must-have feature for FF and it's the reason I recommend it personally and professionally. How is this not saved somewhere or part of my FF profile? I have to now try and remember all my site settings and containers and rebuild all of it. I can't believe this isn't a standard feature in an official extension.

Asked by dan175 17 minutes ago

Camera using Google Meet doesn't work (appearing light colore flashing)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing ver… (read more)

Hello I tried to use Firefox for a meeting with Google Meet. After reaching the front page in Meet, camera is active but I don't see myself. Camera instead is showing very light flashes with various colors.

it's not the OS....i use the latest W10. And of course it's not the camera: if I open the same Meet on Edge or Chrome...in those cases work normally. And of course is not the Firefox out to date....because I checked it is.

Thanks for your help Pier

Asked by il-pier 18 minutes ago

Password autofill not working, even when "Autofill logins and passwords" is set on

I had to clear out my saved cache recently due to the fact that a certain website would not work any time cookies were made for it, and clearing out my browser's chache w… (read more)

I had to clear out my saved cache recently due to the fact that a certain website would not work any time cookies were made for it, and clearing out my browser's chache was the only solution i found. I already assumed it would remove all of the autofill, and maybe even my saved passwords from the memory (thankfully it didn't delete the passwords themselves), and I thought I would just be able to log back into everything and have it autofill from there. Even with the option turned on in settings, it still doesn't automatically log me in when i load up the page, the autofill is there when i go to manually log in, but for something like youtube it can get irritating, even if it is 3 button clicks.

Asked by archiebroadway 22 minutes ago

bookmarks disappeared

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help m… (read more)

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help me please

Asked by F7-KNIX 23 minutes ago

Last reply by F7-KNIX 3 minutes ago

Extra annoyance with "script not responding" pop-up dialog window

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to d… (read more)

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to displaying those messages as they occur in separate error message dialog boxes.

Again, following other threads, I have managed to make a decent amount of them not display by increasing the time Firefox waits before popping up the error message. I have also determined (from looking at the script name that displays in the error box) that the remaining scripts originate at whatever site I am browsing at the time, so at least my very few add-ons are not to blame.  :)

I probably can live with those remaining few, except that if a script fails and I happen to be in another tab when that happens, Firefox annoyingly switches focus to that tab. It becomes even more of a nuisance if I was typing in the tab Firefox switched away from.

Is there a setting in about:config that will prevent Firefox from displaying an error message unless and until the user has selected that tab his/herself for focus? (Or if not, could the developers code that into a future release?)

Asked by Kymber 23 minutes ago

How to disable Toggle Menu Bar activation

I need to disable the Toggle Menu Bar activation hotkey F10. I use the F10 on the keypad as PointerFocus Spotlight hotkey. However, every time I hit F10, it brings up th… (read more)

I need to disable the Toggle Menu Bar activation hotkey F10. I use the F10 on the keypad as PointerFocus Spotlight hotkey. However, every time I hit F10, it brings up the Menu bar, which means I have to stop and hit F10 again or hit ESC. This is quite frustrating and slows me down immensely when completing my homework.

Asked by riccar 38 minutes ago

new bookmark menu on 89B1

hello why with the new 89b1 1 have a lot less bookmark on my screen. On a 1080p screen i've calclulated that the new bookmark menu give me 14 less bookmarks on the screen… (read more)

hello why with the new 89b1 1 have a lot less bookmark on my screen. On a 1080p screen i've calclulated that the new bookmark menu give me 14 less bookmarks on the screen for the rest 1 have to scroll down a lot and beofre 1 had organized the bookmarks folders to not have to scroll down.

Can we make the menu more compact to have the same density than the older versions.

Thx in advance.

a very surprised customer.

Asked by spidey011 40 minutes ago

Last reply by jscher2000 15 minutes ago

Firefox browser font too is small in laptop after using with monitor

I started using Firefox before I got a monitor to use with my laptop. Back then, font size was not an issue. As soon as I plugged in my monitor and dragged Firefox into i… (read more)

I started using Firefox before I got a monitor to use with my laptop. Back then, font size was not an issue. As soon as I plugged in my monitor and dragged Firefox into it, then dragged it back to the laptop, the font was so small it was nearly illegible (in the laptop). Drag it back into the browser and it's fine.

Has anyone else had this issue? I've tried going to about:config, devp and adjusting layout.css.devPixelsPerPx up and down. I keep ending up with font that, if it looks good in my laptop, is WAY too large in the monitor. I just want a normal balance. Chrome doesn't have this scaling issue. Please help! It's affecting my ability to work!

Screenshot of laptop view attached

Asked by npatterson.slc 43 minutes ago

I get pixel texture on several images on different website

Its been happening for several months. I tried doing a refresh firefox and a safe mode firefox. Neither solved the issue. Screenshots attached. Mac OS 10.15.7 Catalina. F… (read more)

Its been happening for several months. I tried doing a refresh firefox and a safe mode firefox. Neither solved the issue. Screenshots attached. Mac OS 10.15.7 Catalina. Firefox 88

I thought my issue may be similar to: https://support.mozilla.org/en-US/questions/1308429

Asked by akamushi 56 minutes ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 9 seconds ago

bug or feature?

I found out that menu with image items appeared not only on selected images but on web site's background image. I believe that in previous version of Firefox this menu d… (read more)

I found out that menu with image items appeared not only on selected images but on web site's background image. I believe that in previous version of Firefox this menu did not appeared on background images. Moreover I saved a web page and opened it. Link to this background image could find on style.css file only. I checked list of files for saved web page and these images are not exist. Therefore if this web site will be shutdown I would not be able to open saved page properly. It is interested that when I click on saved web page items of this menu appeared. When I select background image to try to open in next Tab I get a message that this file is not exists off-line. Yes, file is not exists but but Firefox saved link to background image not an image itself.

Asked by UriF 1 hour ago

Last reply by jscher2000 9 minutes ago