Firefox Support Forum

I am facing the problem to open the sites. When I used the network, it show the following error:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Please let me know your suggestion and comments.

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe right allows user to go history forward. These gestures work in Firefox if the user hold Alt key and preform the gestures. But most of the users don't like to hold Alt key and preform the gestures. Please fix that issue.

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me:

>> "Opening xvideos"."com ###.mp4". >> which is: MP4 Video (16.4MB) >> from https://cdn77-vid.xvideos-cdn"."com >> >> What should Firefox do with this file?

My only choice is: Open with Windows Media Player x86 (default)

suggestions?

I'm running Windows 7 Firefox 76.0.1

Thanks!!!!

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. You can modify the 45px in this line if you wish to get an appropriate height . . just experiment with different numbers till you get it right --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/

Also to make the tabs wider or narrower, modify the line which is coded width: 50vw !important;

Finally you must enable - css - in Firefox, by typing about:config into your address bar, and search for toolkit. When all the toolkit options appear change the one which says toolkit.legacyUserProfileCustomizations.stylesheets to TRUE by click the icon in the right hand column. Than close Firefox and reopen, and check how it looks This will enable your - css - file to be read, and interpreted and accepted by the Firefox browser.

-------------------------------------------------------------------

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: bottom - Firefox 65 and later - updated for 89+ */
/* https://searchfox.org/mozilla-release/source/browser/themes/shared/tabs.inc.css */
/* https://raw.githubusercontent.com/Aris-t2/CustomCSSforFx/master/classic/css/tabs/tabs_below_navigation_toolbar_fx89.css */
/* https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox */

/* ROOT - VARS */
/* you can adjust the CSS variables until it looks correct */
/* you can use the Browser Toolbox to get the toolbar heights */

*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 40px !important;
  --tab-min-width:  60px !important;

  --tab-adjust:  0px; /* adjust tab bar - only for 68-73 */
  --tab-caption: 5px; /* caption buttons on tab bar */
}

/* TAB BAR - below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10 !important;}
#TabsToolbar {-moz-box-ordinal-group:1000 !important;}

#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 50vw !important;
}

#tabbrowser-tabs {
  width: 100vw !important;
}

/* navigator-toolbox - PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89+*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TabsToolbar with menubar and titlebar hidden - rules for Firefox 65-73 */
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"]) #toolbar-menubar[autohide="true"] ~
 #TabsToolbar{
  bottom: var(--tab-adjust); /*ADJUST*/
}

/* TABS: height */
#tabbrowser-tabs,
#tabbrowser-tabs > .tabbrowser-arrowscrollbox,
.tabbrowser-tabs[positionpinnedtabs] > .tabbrowser-tab[pinned] {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color:            var(--toolbar-color) !important;
/*  z-index: 1 !important; */
}

/* indicators *//*
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  position: absolute !important;
  display: block !important;
  right: 0px !important;
  bottom: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}
*/
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* Indicators - HIDE *//*
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}
*/

/* Drag Space */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* Override vertical shifts when moving a tab */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom: unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* Hide window-controls and caption buttons on Tab Bar */
#TabsToolbar #window-controls {display: none !important;}
#TabsToolbar .titlebar-buttonbox-container {display: none !important;}

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

As the title indicates, copy/pasting does not work.

I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up to date. I've looked up a few fixes before posting and they didn't work:

- Tried booting FF on safe mode and it didn't fix the issue - it clearly isn't caused by an add-on (and I've never had this issue in my previous browser with nearly the same add-ons installed). - other people seem to have had the exact same issue multiple times and it's lasted for years, so it's clearly a problem on FF's end.

Here is the issue described more specifically: Copying things from a tab from FF and into the online version of Word does not work - when I try to, the intended selection: - disappears a few seconds after I've pasted - or it does not appear at all - or when it does, it erases the entire sentence it was pasted next to it, which you can imagine is absolutely bothersome.

I've also tried to copy/paste statistics from a site called archiveofourown.org onto another FF tab. - What ended up being copied is only the last character of the entire content I was trying to paste, which I think suggests there's some issue with what's contained in the clipboard.

I'm mentioning these two websites because I'm guessing that something about them is probably conflicting with the copy/paste feature, however I'm hoping no one will have the gall to tell me it's those websites' faults and that I should just stop using them.

When pasting (while having hopefully copied the former selected content- and no, it wasn't the case), it always pastes the content which was last copied into the clipboard prior to that very attempt, which shows that the clipboard's content was not refreshed with the last selected copied one.

I'm surprised to see that FF has had such a glaring issue for years and for many other users, and updates have never given a fix for it. I'd like this issue to be fixed properly, because I'd hate to have to switch back to my previous browser. FF sports so many nice features that other browsers don't have, and it'd be a shame to ruin the experience with a bug so basic as the copy/paste feature being broken.

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very annoying now since I have barely any RAM to run zoom with (which for some reason takes up the rest of my RAM). I can't even run anything else, and thats annoying me a lot since my fan has to keep running. I can't upgrade my RAM because I use a laptop, and my laptop is under warranty and I can't afford to lose the warranty by upgrading the RAM. Is there any other way to decrease memory usage beside using about:memory and pressing the "minimize memory usage" button? Nothing happens when I press the button.

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails again. Keep in mind when i click the trry agin button the download does not restart, it just continuous to download where it left off. (sort of like just pause and unpause) what should i do?

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU will not be released when tabs are being closed, even with one (blank) tab left opened CPU usage is 40%-85% (depending if other process need CPU). Essentially: once Firefox process obtained 80% of CPU you can close tabs but you are fucked the same, now opening new tabs is a pain! Of course restart fix the issue. Is not a matter of addons or updates, Firefox and system (Windows 10) are updated to last version; I feel is something related with flash contents. Is it possible only me experience this?! Regards