Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might … (read more)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

Asked by rwaldron1 17 hours ago

Last reply by FredMcD 6 hours ago

Changes made in Bookmarks Manager aren't applied

Whenever I make changes in Bookmarks Manager, they aren't applied to my bookmarks in Firefox. They are saved within the Bookmarks Manager, they just don't update to my ac… (read more)

Whenever I make changes in Bookmarks Manager, they aren't applied to my bookmarks in Firefox. They are saved within the Bookmarks Manager, they just don't update to my actual bookmarks (i.e., the way my bookmarks are displayed within the Bookmarks Manager does NOT match the way my bookmarks actually show up in the browser). I have tried:

-refreshing Firefox -unchecking the box for "read-only" in the places.sqlite file (as recommended at https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) -deleting both the "places.sqlite" file and the "xulstore-json" file (as recommended at https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) -restarting my computer

This is a major issue for me and may mean I have to switch back to Chrome if I can't get it sorted. Any other suggestions on how I can fix this issue?

Asked by melzenz 16 hours ago

Last reply by FredMcD 7 hours ago

Web access denied after cleaning cookies and caches

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web… (read more)

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web site information; however, when I enter my login and password the web site says: "Please try another Internet Browser". I used to enter with Firefox until I cleaned up all the cookies and caches.

Asked by maryflor.hani 9 hours ago

Last reply by cor-el 7 hours ago

secondary email address doesn't display.

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already… (read more)

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already exists. It still doesn't display. I have reviewed the on-line instructions and followed them precisely. The instructions do not cover this issue.

Any suggestions or assistance appreciated.

Asked by Henry D 8 hours ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 month ago

Last reply by cor-el 8 hours ago

Printing with HP Envy 7640 pages print 2 inches to the right no matter how I set margins?

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/f… (read more)

I am trying to print some pages from within my Firefox browser which is updated daily.And no matter what settings I choose for page width, margins, orientation or scale/fit to page the pages print way to the right and half the information is not printed. This happens when I choose to print the whole pages as well as when I choose to print my selection. I went to the new about support page (which I hate as I cannot change settings like I used to be able to change them) and I cleared the printer settings as was suggested in the Firefox help section and that had no affect/effect on the printing issue. I have wasted half a ream of paper trying to figure out how to deal with this on my own and have just filled my trash receptacle! Any help with this issue would be greatly appreciated. And you could throw in (if you like) a tip on how to change settings in the new about: support/config pages) Thanks very very much!

Asked by MrBeepa 9 hours ago

my video in a zoom meeting

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that… (read more)

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana

Asked by D 10 hours ago

  • Solved

Disable First party cookie isolation for one site

How to disable First party cookie isolation for one site. I have an exstention that talks with the site, but it cant talk to it unless I have first party cookie isolation… (read more)

How to disable First party cookie isolation for one site.

I have an exstention that talks with the site, but it cant talk to it unless I have first party cookie isolation disabled. How can I disable it for one site only?

Also, what is the difference between not having first party cookie isolation and having it on.

Asked by chasezou09 20 hours ago

Answered by cor-el 10 hours ago

content process limit

I have firefox nightly and the content process limit won't show up when I check or uncheck Hardware acceleration. how can I get to it and what is the name for the "conte… (read more)

I have firefox nightly and the content process limit won't show up when I check or uncheck Hardware acceleration. how can I get to it and what is the name for the "content process limit" in the "about:config" section?

Asked by primalbaily 11 hours ago

Last reply by cor-el 10 hours ago

  • Solved

Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (read more)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 1 day ago

Answered by jscher2000 12 hours ago

  • Solved

vanguard login quit working

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chro… (read more)

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chrome & opera no problem.

Asked by dblazen84 12 hours ago

Answered by cor-el 11 hours ago

Firefox dropdown menus and toolbar popups inconsistently work

Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at … (read more)

Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at all. The right-click menu and the 3-bar menu often fail to work on the first few tries, but eventually open. (And in the case of the 3-bar menu, it often opens without certain options, like "Settings," "More tools," and "Help," though these usually appear after waiting a few seconds.) Other menus, like drop-down menus on website or several pop-ups for addons, don't work at all, no matter how many times I try.

The issue isn't solved by starting in Troubleshooting mode (insofar as they can be reproduced -- some things, like the add-on popups, can't be since the add-ons are disabled) or by clearing the cache.

I'm running Firefox Nightly 95.0a1 (2021-10-06) (64-bit) on Arch Linux, though the same issue seems to affect Firefox 93.0.

Thanks very much in advance for any help.

Asked by raghav1 10 hours ago

Google pages fail to load at random intervals

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in t… (read more)

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in the bar, and then won't do anything else. If there is a Google page already open, it won't load any links from the results. Google.com won't even load. This typically lasts about 2-5 minutes.

I've seen this in both Windows and Linux. Linux Builds I've tested were the Flatpak from flathub, the snap, the Fedora Repo, and the Tarball binary. They all had the same result after a while of using it. This also happens on both my home network as well as my work network.

I have cleared my profile by manually deleting the folder in appdata or in ~/.mozilla, and tested with no extensions and no setting tweaks. The only tweak I made is disabling DNS over HTTPS. If I change the default search engine to DuckDuckGo or something else, It no longer happens. but that's because it's not trying to access a google domain.

I have attached a gif of my issue.

Asked by Joshua 2 days ago

Last reply by Joshua 11 hours ago

Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Bug_Report 22 hours ago

Last reply by jscher2000 11 hours ago

Won't play YouTube audio

I'm bringing a problem, but I'm also bringing a solution. At least the solution that worked for me. There are at least a couple Mozilla threads on this, but they didn't s… (read more)

I'm bringing a problem, but I'm also bringing a solution. At least the solution that worked for me.

There are at least a couple Mozilla threads on this, but they didn't solve my problem.

If you have no audio in YouTube, or some particular Firefox tab, go up to the specific tab that you're not getting audio in.

As you move the mouse to the Red play button which is YouTube's logo, if my fix is the right fix for your particular lack of sound, you will see it turn to a Muted speaker icon. Left-click that muted speaker so that it unmutes!

To reiterate, evidently Firefox has the ability to mute or not mute a single tab! Also, you may see the word MUTED in the area immediately below and to the right of the Red play button, helping you to know what's going on. The thing is, the Muted speaker icon ONLY appears if you've Mouse'd over it, which I think is suspect programming.

Asked by gaines.rob 11 hours ago

homepage

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the… (read more)

Hi, I just would like that whenever I open the browser, it would open my saved homepages. If I turn off the computer without closing firefox then the next time I open the browser it will load my previous session. I dont want to load my previous session, I want it to open my homepages every time. I have already unchecked "restore previous session" in the options. It only works if I close the firefox before turning off the computer. Just, please, tell me which option I should uncheck in about:config.

Asked by viniciusdelangelo 18 hours ago

Last reply by cor-el 12 hours ago

  • Solved

https sites being flagged as http and blocked

I have a recurring problem with Firefox warning me that a perfectly safe https site is http and temporarily barring access until I confirm that I want to risk proceeding … (read more)

I have a recurring problem with Firefox warning me that a perfectly safe https site is http and temporarily barring access until I confirm that I want to risk proceeding to it. The latest site to get this treatment is https://bloctel.gouv.fr/, which is a French government website. This is extremely annoying. How can I fix it?

Regards,

BarbaraD

Asked by BarbaraD 17 hours ago

Answered by BarbaraD 12 hours ago

Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which… (read more)

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (https://support.mozilla.org/en-US/questions/1310742), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder.

I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing.

The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not.

Asked by andrewln627 1 day ago

Last reply by jscher2000 12 hours ago