Firefox Support Forum

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Hi! I'm using a program that requires Firefox 40. The version of Firefox I have is version 111.0 (desktop). Is "Firefox 40" just the name of the Firefox browser? If I have v.111.0, does that mean I have Firefox 40?

Silly question, I'm sure. Can't seem to find the answer in my searches.

Thank you!

Hi! I'm having an issue where when I try to login to my Firefox account from the Firefox browser I get an error message telling me to enable cookies and local storage. Both of those things ARE enabled - I have the 'Standard' option selected for cookie management, and even clicked the shield that pops up on the login page and turned off enhanced protection. I have cleared the cookies and the cache and I have made sure the browser is updated and I continue to get the error message. At the moment I'm logged into my Firefox account from Vivaldi, which feels a little ridiculous. I've even tried turning my VPN on and off. Any suggestions?

When I use firefox, the graphics on the site look bad and slow down. If I use Microsoft Edge on the same PC, then everything works fine. The advice to enable hardware acceleration did not help and the drivers for my video card (nVidea GTX 1080) are new. Is it possible to solve the problem somehow?

Hi, I am part of IHG development team and we use latest Firefox ESR versions.

w recently started using Softphone with in firefox and we are running in to issues when out Call center agents try to switch between tabs they are accidentally clicking on Mute speaker button on TAB.

Can you please help in providing a solution on how we can remove this ICON from this TABS which are playing some audio.

NOTE: We maintain our CUSTOM firefox profiles.

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.

Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

По-видимому, из-за последнего обновления Firefox, при запуске этого браузера я наблюдаю перенаправление на домашнюю страницу, хотя настройки я изменил таким образом чтобы при запуске браузера открывалась последняя активная страница (раньше всё было в порядке). Я не уверен, но мне кажется это начало происходить после обновления 111.0.1. Моя ОС Windows 7

Пожалуйста, если будет необходимость, используйте этот адрес электронной почты для связи со мной - grinyakazabiyaka@gmail.com

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Apparently, due to the latest update of Firefox, when I start this browser, I see a redirect to the home page, although I changed the settings so that when the browser starts, the last active page opens (everything was fine before). I'm not sure, but I think this started happening after the 111.0.1 update. My OS is Windows 7

Please, if necessary, use this email address to contact me - grinyakazabiyaka@gmail.com

Hi. When I play YouTube videos, the videos always misses the first few seconds ( about 3). I had this problem from 6 months ago.

It looks like someone has cropped all the videos. I have reloaded the video and place the video cursor at very beginning without results..

I would appreciate any help. Tank You

Francesco Cembrola

Hello, I've been dealing with this issue for some time now, but I don't know when it started. One day pages started being displayed with Impact as my body copy, but I never changed anything about my fonts in Firefox. I thought it was something with my system fonts, but I've since uninstalled copies of Impact on my Windows 10 PC. I'm not sure where else to look, but Impact is a difficult font to read as it's super bold & condensed. Makes reading body copy, especially small type, hard to navigate.

Any help would be greatly appreciated!

Thank you in advance!

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

I am a consultant and I have, typically, about 2-3 clients ongoing at any one time. These clients, inevitably, each assign me a Microsoft 365 userid. I also have my own personal Microsoft 365 userid.

Unfortunately, given Microsoft's fairly aggressive attempts to "capture" my attention, it has "remembered" each and every one of these accounts, and it sort of tries to log me in all the time with the wrong account into different clients' Office 365 online platforms. So I sometimes find myself sending external mails from the wrong accounts etc. It really is a mess, because then certain O365 "policies" from one account, prevent another account from logging in, for example, creating what I suspect is an almighty spaghetti bunfight of clashing Microsoft properties in my browser.

So I thought I'd assign each client their own container, and using the multi-account container addin, I though this would segregate the accounts, by setting it up automatically to open my different client O365 bookmarks in different colour-coded containers.

Unfortunately this not seem to keep Microsoft in check. It seems to be able to "see" other MS logins across containers, because a few hours ago I experienced a situation where in Client A's container, Microsoft decided that I should be logged out and logged back in with Client B, for some unknown reason, probably because I had logged in as Client B in another container tab. But this doesn't seem to happen all the time. I can't pin down exactly when it happens. Microsoft is basically able to see across my containers, it appears.

Is there any way to keep each Microsoft account where it belongs, namely strictly inside the container tab I have assigned each to? Facebook style? With a nice high unclimbable fence?

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

For the past three days my firefox has been constantly crashing. I'm losing points in the games I play because when it restores, it takes me back to the very start of the game I was playing wiping all my hard earned scores out. It started after I uninstalled the latest update, which I did because I didn't like a lot of the tweaks and changes you made. It crashed so often I gave in and reinstalled the latest update - which seemed to fix it until I started my pc up next time I went online. It just keeps crashing for hours to the point where I give up and turn my pc off. The ONLY thing I have changed is the update of your product. I always have my pc set up the same way so nothing is different.

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despite trying several different suggestions and I suspect it may be related the the Proton redesign.

Can anyone suggest a userchrome mod to obtain the desired square corners?

When I type in entries via the keyboard, the typed letters/numbers or characters appear as random nonsence, for instance “ :'`zxcvb nghjkl; '`zx cvbnm,. /12345 67890-= ”, rendering your app unusable. The keyboard works fine on all other apps, I have to type anything I want to enter into Firefox into a word document first, copy it & then paste it into Firefox, which is what I have done here. This has been going on for some time & has not been resolved despite several updates to the latest version. What can I do to resolve the problem. I use Duck Duck Go as my search engine. Many Thanks, John 

Dear Mozilla

This is the first time I've ever written to you about anything, but I don't know what to do next

I have an account [I think it's a mozilla account, not exclusively for firefox] but I think instead of using the one account, there might be one or two devices signed into another account. I have multiple domains and I think an account for my email address on two of them: westid@incorrigo.com and westid@incorrigo.me

Now I've added a new domain to my project, and purchased a decent SSL certification: westid@incorrigo.io

What I want to ask you is: - do I have two accounts running with the two email addresses above?

+ if yes, are they configured to work together in such a way that no action from me is needed?
+ if yes, can they be merged to create one new account: westid@incorrigo.io [provided that I can clear security for both existing accounts]
+ if they can't be merged into a new account, what do I need to do in order to go about doing this myself?

- can you give me more information? that's specific to: (a)sync tabs / settings across devices; (b) saving my bank card details so they can be used without having to go and find my bank card [which is in safe keeping somewhere for me]; (c) saving various login, password, session details; my personal privacy [client-side]

I understand that this is probably an unusual problem but if I can merge and recover such details [you don't even need to create a new account, if I could just import what I need from the least-used one, into the most-used one]

There are a number of devices that I am logged in on, and I'm sure that westid@incorrigo.com or westid@incorrigo.me is signed into quite a few places. I don't mind any active logins, I just want to know which account appears to get used the most so that I can grab any settings I get from the other one and then delete any un-necessary / redundant accounts / data

You can contact me on: westid@incorrigo.com, westid@incorrigo.me, theo@incorrigo.io, t.rush@outlook.com, irc://irc.incorrigo.io/theo

Kind Regards Theo

Password synchronization is turned on, and I can't see the synced password on the other machine, but I can see the synced bookmarks。As shown in the image, password synchronization is turned on。Hope to get help, thank you all.