• Solved
  • Archived

PRIVACY: The Big Lie

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers. Even If I try to block the connections wit… (read more)

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !



I

Asked by SmilieX 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Cannot restore 3-1 0r 2-29 Bookmarks!!!

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookma… (read more)

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

Asked by Wayne Carpenter 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved
  • Archived

Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that… (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by mjl 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

  • Archived

Limited Tabs

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. … (read more)

When you open a web site, a tab is created up top under the "File," "Edit," "View," etc. tabs. And, obviously, if you have more then one site open, they're all there. But this week I noticed that with the fourth tab, they stop being visible, and there's arrows on the far left and right. So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two, or three, or four! Sometimes I have to click around to find the tab I want. Also, there's times I just want to see if a site/tab is there. Now, I have to click the darn arrow and find it!

Why do they do this? If it aint broke, don't fix it!

I don't want it like this. At all. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

Asked by Steve09 1 year ago

Last reply by Steve09 1 year ago

  • Archived

FireFox Suspended? and Update to v.100 problem

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. H… (read more)

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Asked by UnknownVT 1 year ago

Last reply by UnknownVT 1 year ago

  • Archived

Firefox even in safe mode unresponsive to some websites

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiti… (read more)

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

Asked by Paul Kinzelman 6 months ago

Last reply by Paul Kinzelman 5 months ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 2 months ago

Last reply by Rafael Lecuona 2 months ago

  • Archived

can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (read more)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

My firefox keeps crashing

For the past two months, my Firefox Linux keeps crashing. I don't know why. Here's the text from the Mozilla Crash Reporter window that pops up after Fox crashes: Access… (read more)

For the past two months, my Firefox Linux keeps crashing. I don't know why.

Here's the text from the Mozilla Crash Reporter window that pops up after Fox crashes: Accessibility: Active AdapterDeviceID: 0x5917 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 23.0.4.0 AdapterVendorID: 0x8086 Add-ons: langpack-en-GB%40firefox.mozilla.org:121.0.20231211.174248,langpack-en-CA%40firefox.mozilla.org:121.0.20231211.174248,uBlock0%40raymondhill.net:1.54.0,treestyletab%40piro.sakura.ne.jp:3.9.19,%40contain-facebook:2.3.11,addon%40darkreader.org:4.9.73,%7B7a7a4a92-a2a0-41d1-9fd7-1e92480d612d%7D:1.5.41,%40testpilot-containers:8.1.3,magnolia%4012.34:3.4.5.0,%7Ba6c4a591-f1b2-4f03-b3ff-767e5bedf4e7%7D:0.5.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:121.0.0,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,firefox-compact-dark%40mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.7 AvailablePageFile: 0 AvailablePhysicalMemory: 824360960 AvailableSwapMemory: 2147479552 AvailableVirtualMemory: 9762406400 BackgroundTaskMode: 0 BuildID: 20231211174248 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1703535161 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: x-cinnamon EMCheckCompatibility: true ExperimentalFeatures: network.cookie.sameSite.noneRequiresSecure,layout.css.grid-template-masonry-value.enabled,devtools.inspector.compatibility.enabled GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 4 GraphicsNumRenderers: 5 HeadlessMode: 0 InstallTime: 1703210473 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Linux Mint 21.2FP(D00-L1000-W0000000-T010) WR? WR+ libGL.so.1? libGL.so.1+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1545 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1703533821 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20231211174248","version":"121.0","vendor":"Mozilla","displayVersion":"121.0","platformVersion":"121.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":15880,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.15.0-91-generic","locale":"en-CA"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"Mesa Intel(R) UHD Graphics 620 (KBL GT2)","vendorID":"0x8086","deviceID":"0x5917","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"23.0.4.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-CA"],"availableLocales":["en-CA","en-GB","en-US"],"appLocales":["en-CA","en-US","en-GB"],"systemLocales":["en-CA"],"regionalPrefsLocales":["en-CA"],"acceptLanguages":["en-CA","en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.suggest.enabled":false,"browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"editor.truncate_user_pastes":false,"extensions.formautofill.addresses.enabled":true,"extensions.formautofill.creditCards.enabled":true,"media.gmp-gmpopenh264.lastInstallStart":1702542346,"media.gmp-gmpopenh264.lastDownload":1692156118,"media.gmp-gmpopenh264.lastDownloadFailed":1702542346,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1692156118,"media.gmp-widevinecdm.lastInstallStart":1674466751,"media.gmp-widevinecdm.lastDownload":1674466756,"media.gmp-widevinecdm.lastDownloadFailed":1674463750,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-manager.lastCheck":1703517778,"media.gmp-manager.lastEmptyCheck":1703517778,"network.trr.strict_native_fallback":false,"privacy.fingerprintingProtection":true,"privacy.trackingprotection.enabled":true,"privacy.donottrackheader.enabled":true,"security.mixed_content.block_display_content":true,"signon.generation.enabled":false,"signon.rememberSignons":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":19380,"firstUseDate":19380},"addons":{"activeAddons":{"@contain-facebook":{"version":"2.3.11","scope":1,"type":"extension","updateDay":19567,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Facebook Container isolates your Facebook activity from the rest of your web activity in order to pr","name":"Facebook Container","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{a6c4a591-f1b2-4f03-b3ff-767e5bedf4e7}":{"version":"0.5.0","scope":1,"type":"extension","updateDay":19600,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Spoof websites trying to gather information about your web navigation to deliver distinct content yo","name":"User-Agent Switcher and Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19600,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"@testpilot-containers":{"version":"8.1.3","scope":1,"type":"extension","updateDay":19656,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Multi-Account Containers helps you keep all the parts of your online life contained in different tab","name":"Firefox Multi-Account Containers","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19387,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"treestyletab@piro.sakura.ne.jp":{"version":"3.9.19","scope":1,"type":"extension","updateDay":19682,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Show tabs like a tree.","name":"Tree Style Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.54.0","scope":1,"type":"extension","updateDay":19688,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addon@darkreader.org":{"version":"4.9.73","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Dark mode for every website. Take care of your eyes, use dark theme for night and daily browsing.","name":"Dark Reader","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}":{"version":"1.5.41","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Redesign the web with Stylus, a user styles manager. Stylus allows you to easily install themes and ","name":"Stylus","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"magnolia@12.34":{"version":"3.4.5.0","scope":1,"type":"extension","updateDay":19703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Bypass Paywalls of news sites","name":"Bypass Paywalls Clean","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19428,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-CA@firefox.mozilla.org":{"version":"121.0.20231211.174248","scope":1,"type":"locale","updateDay":19713,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (CA) (en-CA)","name":"Language: English (CA)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-GB@firefox.mozilla.org":{"version":"121.0.20231211.174248","scope":1,"type":"locale","updateDay":19713,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (GB) (en-GB)","name":"Language: English (GB)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"121.0.0","scope":1,"type":"extension","updateDay":19702,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19341,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark colour scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19380,"updateDay":19380},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPageFile: 18798436352 TotalPhysicalMemory: 16650956800 UptimeTS: 1340.46109864 UtilityProcessStatus: Running Vendor: Mozilla Version: 121.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Mozilla cheese 2 months ago

Last reply by Mozilla cheese 2 months ago

  • Solved
  • Archived

Firefox 107 disabled my floating search window.

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findba… (read more)

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findbar {-moz-box-ordinal-group: 0; position: fixed !important; }. Firefox 107 has made that .css instruction non-executable. If I text out the instruction I now get the search box at the bottom of the screen. I want it back to a floating search box. Is there a fix in 107 so I can use my .css file or is there another way to get the search box floating. Regards

Asked by Wallytek 1 year ago

Answered by Wallytek 10 months ago

  • Archived

I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the … (read more)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Asked by Guidodi 1 year ago

Last reply by DonaldWestMagazine 1 year ago

  • Archived

Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That s… (read more)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 1 year ago

Last reply by Amelia 1 year ago

  • Solved
  • Archived

watch video "in" firefox browser

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me: >> "Opening xvideos"."com ###.mp4". >> wh… (read more)

I'm trying to watch videos in Firefox. Youtube works but Xvideos does not. Firefox pops up a window asking me:

>> "Opening xvideos"."com ###.mp4". >> which is: MP4 Video (16.4MB) >> from https://cdn77-vid.xvideos-cdn"."com >> >> What should Firefox do with this file?

My only choice is: Open with Windows Media Player x86 (default)

suggestions?

I'm running Windows 7 Firefox 76.0.1

Thanks!!!!

Asked by G_Eak 3 years ago

Answered by cor-el 3 years ago

  • Archived

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen … (read more)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Asked by lucyblairs 2 years ago

Last reply by tiffanyboyd78 2 years ago

  • Solved
  • Archived

Search Engine Stuck on Amazon After Updating to Firefox 99.0.1 on Monterey 12.3.1

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon … (read more)

A short while ago, Firefox was automatically updated to 99.0.1 on my iMac running Monterey 12.3.1. Suddenly, for no apparent reason, the search engine is stuck on Amazon with no other search engine options available. I normally use Google.

Even if I go into the Firefox settings to the "Search" panel, it is showing ONLY Amazon as the available option in the pull-down menu under "Default Search Engine". In the "Search Bar" section, I have it set to "Add search bar in tool bar". But even if I set it to "Use the address bar for search and navigation", and then switch it back to "Add search bar in tool bar", Amazon still remains the only available search engine.

As a last step, I installed the "Google Search" add-on by 3Indian to see if I could get back my Google search engine, but Google still doesn't show up as an option anywhere, and I am still stuck with just Amazon.

Is this a bug in the latest Firefox build? Did the developers forget to enable something when they did this build perhaps?

Asked by WordWeaver 1 year ago

Answered by WordWeaver 1 year ago

  • Solved
  • Archived

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is tha… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago