On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Drew_Mac 2 weeks ago

Firefox browser looks like a redacted document

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from l… (read more)

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Asked by corn.maryl 6 days ago

Last reply by cor-el 6 days ago

i lost all sync data after resetting my password

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account an… (read more)

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

Asked by ahmad.s.bohassan 6 days ago

Last reply by FredMcD 5 days ago

Firefox won't find some web sites, other browser do just fine

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable… (read more)

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP.

Asked by updates 3 days ago

Last reply by cor-el 3 days ago

  • Archived

Parler.com

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefo… (read more)

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefox. It worked a week ago, not now. Any suggestions?

Asked by nightwriter1 6 months ago

Last reply by Chris Ilias 3 months ago

www.jerusalem.muni.il. PR_CONNECT_RESET_ERROR

Hello world, I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error mess… (read more)

Hello world,

I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error message of (all) my browser is PR_CONNECT_RESET_ERROR My Mozilla is up to date. Any help ? Thanks by advance (it's for answering a job offer on this site, in hebrew) Eric

Asked by Eric BB 3 months ago

Last reply by Tymcat 2 months ago

Disable or Uninstall HTTPS-Only Mode

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or… (read more)

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or uninstall HTTPS-Only Mode, but I can't figure out how to do it. In the article that sucked me in, HTTPS-Only Mode in Firefox, I chose Enable/Disable HTTPS-Only Mode, but it doesn't tell you how to disable. First, it says click on the Menu button, but there is no menu button on that page, so you can't carry out subsequent steps. Second, I marked the button Don't Enable the HTTPS-Only Mode and re-started, but that did nothing to disable the mode. Third, that left me with Turn off HTTPS-Only Mode for certain sites, which is far too tedious. I tried clicking on OFF but only Temporarily OFF appears to be enabled. I can't believe I can't get out of this. Before the browser automatically chose HTTP or HTTPS, which was fine and I shouldn't have accepted the HTTPS-Only Mode.

Someone already asked to de-install HTTPS Everywhere, which sounds like the same thing. It was marked solved, but in fact the two answers were merely descriptive and thus useless. Please help.

Asked by ebachrach@hotmail.com 3 months ago

Last reply by cor-el 3 months ago

new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 3 months ago

Last reply by plew29881 3 days ago

Amazon password

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my … (read more)

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my Amazon account from another browser and change my password. I know the password being used in FF is correct because I use LastPass. This doesn't happen with any other browser. I've loved FF for years but this is totally unacceptable and I'm starting to like Edge. Any suggestions.

Asked by nataharli 2 months ago

Last reply by jonzn4SUSE 2 months ago

Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (read more)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 1 month ago

Last reply by AliceWyman 1 month ago

Printer not always using the default PDF printer

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. I… (read more)

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. It doesn't happen all the time, but it happens. My options screen still shows Adobe as the default printer mode. So, I don't understand why this is happening. I look forward to anyone's comments. Thanks

Asked by arejfour 1 month ago

Last reply by xian 3 days ago

The reCAPTCHA is not loaded (blocked).

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each… (read more)

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

Asked by yuri.sokolov.89 4 weeks ago

Last reply by FredMcD 3 weeks ago

SmartBlock on Update 87.0 (64 bit) Breaking Sites

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing e… (read more)

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks!

1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks!

Asked by jokrpkr 1 week ago

Last reply by John_3_16 5 days ago

Multiples tabs problem since the last update

Hello, please forgive my language since it's not my native one, I hope it will be understandible... Since the last firefox update, I've got an issue with my tabs. I use a… (read more)

Hello, please forgive my language since it's not my native one, I hope it will be understandible...

Since the last firefox update, I've got an issue with my tabs. I use a lot of them (3000+) and it wasn't a problem until now : when I started my computer, firefox launched all the tabs of my previous session, but they loaded only when I selected one of them. I could still launch other program, play games etc

Now when I launch my computer, my memory is sucked dry by firefox (50% to 80%), firefox take a massive amount of time to launch and load my previous session (5 secondes before update, 5-10 minutes now) and I can't use it without some serious lags. If I try to open new tabs it's getting worst and worst. I've try to restart it, repair it etc, but when I try to reload my tabs with a backup, the same issue happen again...

Does someone has an idea to fix this ? Or what the problem can be ?

Asked by ptipersobonus 1 week ago

Last reply by jscher2000 6 days ago

Firefox crashes OS when launching.

I have my system up to date and no updates are available. The O.S. runs fine with the exception until I launch firefox which causes what I would describe as a SEVERE scre… (read more)

I have my system up to date and no updates are available. The O.S. runs fine with the exception until I launch firefox which causes what I would describe as a SEVERE screen tearing. The description would be LARGE horizontal bands of angled multi colored squares on both of my monitors. I am unable read or distinguish anything! However when I type on the keyboard I can see the large squares changing colors. This may be a graphic display issue. A push of the power button restart is now required.

I uninstalled and reinstalled Firefox which changed nothing

I can use Epiphany Browser, and run other applications just fine even FooBilliard++ with no issues until I launch firefox.

Thanks Kadetsr

Asked by kadetsr 6 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago

Firefox Won't Start

When I try to start firefox, the program opens for a second, and then immediately closes, without a crash report or anything. I have checked the system files, and there i… (read more)

When I try to start firefox, the program opens for a second, and then immediately closes, without a crash report or anything. I have checked the system files, and there isn't any to delete, I have also tried opening in safe mode, and it still does not work. I have obviously also deleted and redownloaded the program, and nothing is working. Please let me know what is going on.

Asked by charlie 6 days ago

Last reply by FredMcD 6 days ago

Firefox blocking Gmail popups even with an exception

Hi, folks. Firefox (87.0) has just started blocking my popups on gmail even though I have an exception for mail.google.com. (I can no longer compose/edit a message in a n… (read more)

Hi, folks. Firefox (87.0) has just started blocking my popups on gmail even though I have an exception for mail.google.com. (I can no longer compose/edit a message in a new window, for example.) - I can't choose to "allow popups for mail.google.com," as that option is grayed out (likely since I already have that exception in place), and if I choose to "show" the window, it isn't functional (just blank). - I tried starting in Firefox Safe Mode (extensions disabled) and have the same trouble. -If I edit my popup blocker settings so that I'm not blocking _any_ popups, this does resolve the problem: gmail functions as it should. But of course I'd prefer to have a popup blocker in place for other sites. I welcome any wisdom. Thanks!

Asked by stephanieknu 6 days ago

Last reply by tjn21 4 days ago