Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 2 months ago

Last reply by lmacri 1 month ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 3 months ago

Last reply by krupkaa2 3 months ago

Firefox is using too much RAM – How can I reduce memory usage?

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox u… (read more)

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox using over 1GB of RAM even with just a few tabs. Other browsers like Chrome or Edge seem to handle memory better with the same number of tabs.

I’ve tried restarting Firefox, closing unused tabs, and disabling a few extensions, but the problem keeps coming back. I even checked techsquest.com for tips, but I’m still struggling. Are there specific settings, hidden features, or optimizations I can apply to reduce Firefox’s memory usage without sacrificing performance?

Here’s what I’ve already checked:

Firefox is updated to the latest version.

No unusual extensions running (just uBlock Origin and Dark Reader).

Hardware acceleration is enabled.

Any help would be appreciated—thanks in advance!

Asked by Elimskab 1 month ago

Last reply by Vadim Kupriyanov 1 week ago

can't find ad blocker to turn off

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles th… (read more)

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles that say how to do it but they make no sense because I try to follow and it still does not work. I need to know how to turn off the ad blocker - especially when I want to use Rakuten - I cannot never use it because I cannot manage my ad blocker when I need to

Asked by Susan Lee 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Restoring Bookmarks - Firefox

Hi - I can't seem to restore my bookmarks. Latest version of Windows crashed my system and had someone helping remotely to restore and revive it which was done. However… (read more)

Hi -

I can't seem to restore my bookmarks. Latest version of Windows crashed my system and had someone helping remotely to restore and revive it which was done.

However, it appears that the "import bookmarks" feature doesn't allow me to import my firefox bookmarks. And I had thought that I had imported them, but now they are no longer available under import bookmarks. And there are no bookmarks available either.

I think something happened with things the remote person was doing but can't verify.

Is there any way to get back a few years worth of work bookmarks? Thank you,

Asked by bobbimoore101 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public]@yahoo.com … (read more)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public]@yahoo.com

Asked by dancnsailr 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Removing the mute function on tabs while keeping the sound icon

Hello, when many tabs are open, the mute button takes up almost the entire tab. When I go to a tab, I get to the mute button... https://assets-prod.sumo.prod.webservices.… (read more)

Hello, when many tabs are open, the mute button takes up almost the entire tab. When I go to a tab, I get to the mute button... https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-03-01-03-07-42-491a45.png Is it possible to remove this function on the tab, but leave the sound icon itself? So that when I click on the sound icon, the tab is switched to instead of mute?

Asked by masloallaha 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Issue with Video Playback While Using Mozilla VPN

I'm facing an issue where videos on various websites do not load properly when I'm using Mozilla VPN. The issue is happening on platforms like YouTube and streaming servi… (read more)

I'm facing an issue where videos on various websites do not load properly when I'm using Mozilla VPN. The issue is happening on platforms like YouTube and streaming services. The videos either don’t start, or they buffer endlessly, even though the internet connection is stable. This issue only happens when the VPN is turned on, and the videos work fine when the VPN is off.

I’ve tried troubleshooting by disabling the VPN and clearing my browser cache, but the problem persists.

Could anyone provide a solution or explain why this is happening? Any help is appreciated!

URL for reference: https://allofinsta.com/aesthetic-bio-for-instagram/

Thank you in advance!

Asked by Naeem ali 5 months ago

Last reply by Paul 5 months ago

"Open previous windows and tabs" is not opening previous windows and tabs

For whatever reason, a few days ago Firefox quit opening previous windows and tabs on startup. And yes, ""Open previous windows and tabs" in Settings is checked. Any i… (read more)

For whatever reason, a few days ago Firefox quit opening previous windows and tabs on startup.

And yes, ""Open previous windows and tabs" in Settings is checked.

Any ideas?

Thanks!

Asked by MaxTrax 5 months ago

Last reply by jonzn4SUSE 5 months ago

cast to tv icon

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as… (read more)

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

Asked by Suresh Balaraman 5 months ago

Last reply by mickc66 3 weeks ago